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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 31-40 of 416 reviews
Dec 12, 2022
Reviewer name: Ashley
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good for a spare room or a child

Your body sinks into it but it’s pretty stiff. Once you’re sunk in it’s not easy to shift around. You kind of have to lift your body up and stay in the same spot as you reposition because to scoot over or roll you just feel like you’re falling back into the spot you were just sunk into to. I’d say it doesn’t support the heavier portions of your body very well and you end up with pressure in lighter areas, like the arch of your lower back is forced upward while your bottom and torso sink in.

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Sep 11, 2022
Reviewer name: zinnus mattress
3 out of 5 stars
3 out of 5 stars review

hard mattress

We bought this to upgrade our queen mattress. Had a zinnus twin we bought roughly 5 years ago. Compared to that one this is like sleeping on the floor. Waited 24 hrs and it expanded to pretty much 12 inches. Didnt notice a smell at all and we like that you cant Feel partner moving but for side sleepers it WILL hurt your shoulars.

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Sep 9, 2020
Reviewer name: tootles
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Compared to Tempu-rpedic

We received this mattress promptly. The box was not super heavy. I put it on a sheet and pulled the box down the hall to the bedroom. We put the box on the bed and cut the box and rolled the mattress out. The mattress comes out of the box folded in half. The mattress was unwrapped and on the bed by 1:00 and it was filled out completely by bedtime and actually fit our sleigh bed better than the pillow top mattress that we used previously. There was no odor. We sleep on a Tempur-pedic king size that is several years old. This queen size mattress was a little firmer than our Tempur-pedic. It sleeps pretty good.. For the price it is a great alternative to a Tempur-pedic.

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Feb 11, 2020
Reviewer name: Jim and Teresa
1 out of 5 stars
1 out of 5 stars review

Beware warranty issues

Bought this 8 months ago and within 5 months started noticing a high spot in the middle. Tried rearranging sleep habits to minimize this to no avail. Notified manufacturer to start a warranty claim. Their process requires photos to substantiate. Memory foam returns to original appearance, however it doesn't show the density change that is creating the "hump" in the middle. Laying on the mattress for 10 seconds would show mattress is defective. Photos don't show it. Warranty is useless.

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reply from Zinus

Hello Jim and Teresa, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. You can include photos and or video clips highlighting the defects. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Nov 27, 2023
Reviewer name: larla8464
5 out of 5 stars
5 out of 5 stars review

Surprisingly comfortable

We desperately needed a new mattress and this one came highly recommended. I’ve never purchased a mattress from a big box store so I had low expectations. Well I was wrong. This is one of the most comfortable and price friendly mattresses. I could even move it myself!

Incentivized Review
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Jun 28, 2020
Reviewer name: Hugh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best bsnd for the price

Great all around, unboxing was easy, came to full size in a few hours, chemical smell was very mild and gone the second day. Very comfortable matress is firm and soft. I'm 240 pounds and ex‐wife is 360 both of us agree it is one of the best mattress's we have ever owned. Now it's time to get her on her own and off my bed, lol

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Jan 8, 2022
Reviewer name: sj
5 out of 5 stars
5 out of 5 stars review

I love it!

I had to replace my old mattress, because it was too soft and not supportive enough. I was nervous about purchasing this one, but I absolutely love it! It provides good support to my body while also molding to fit me, so it's super comfortable. Now I've been visiting family for the holidays and miss sleeping in my own bed! Highly recommend! I also appreciate the sense of humor included in the instructions. It's amazing the high quality found in a mattress that's wrapped up and delivered in a box.

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Aug 30, 2021
Reviewer name: Grace
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

great for the price—few concerns

it’s been a great bed so far. very comfortable. the downsides are that it never fully rose around the edges. there is about a two to three inch ring around the mattress that is lower than the center of the bed. I also noticed it seemed to lose quite a bit of firmness after just a few weeks.

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Feb 14, 2021
Reviewer name: Kayla
1 out of 5 stars
1 out of 5 stars review

do not waste your money

We bought this mattress in 2019 it never got to the full 12 inches. A year later the middle is sagging and two inches lower then the outer parts of the mattress. Tried to warranty it out with the company since it has a 10 year warranty where I was informed they do not have any in stock and do not know when they will to replace it. The agent told me to reach out to Sam’s who is also out of stock they wanted to pick the mattress up leaving us without a mattress before a refund would be issued. Which I understand but very inconvenient especially if you don’t have the money sitting around to go buy a new one.

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Nov 19, 2021
Reviewer name: Rhonda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I'm disappointed.

Just received this mattress about a week ago and it has failed to decompress. I contacted Sam's Club and they are in the process of issuing a refund and am waiting to find out how to return it as I am unable to rebox it. I ordered pretty much the same mattress several years ago and loved it.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.