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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 51-60 of 1,455 reviews
Apr 30, 2019
Anonymous
5 out of 5 stars review

Finally a true plush replacement

My husband and I have enjoyed a plush pillow top mattress for many years. After purchasing a mountain home we struggled to find a mattress to match the quality and comfort we enjoyed in our primary residence. Two unsatisfactory purchases from other brands left us disappointed and questioning if we would ever have the quality sleep we wanted. Then we found Dream Cloud and our expectations were exceeded. We not only live in the clouds in our mountain top home, but we sleep in a plush and dreamy cloud thanks to our new Dream Cloud pillow top mattress. We are very happy customers.

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May 1, 2021
Christi S.
1 out of 5 stars review

Crap!

If I could I'd give this a negative 5 considering the mattress was ordered in early March, it is now the end of April and I still do have the mattress. The fact that I was asked to write a review at this point was ridiculous to say the least! Send me my mattress and I'll consider an updated review.

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May 11, 2018
Anonymous
3 out of 5 stars review

Still trying to make up my mind..

My first impression with the company was poor due to a number of shipping missteps and poor communication. Eventually I got the mattress and so far after about a week I think I like it. It seemed too firm at first but seemed that either it softened up after the first few days or my body has possibly gotten more used to it. The tufted top took some getting used to as well but I think now that I've had it for a little bit I like it now. It sleeps a little warm but I don't wake up sweating or anything. I do notice that if my wife sleeps too close to me I tend to sink a little bit towards her, but usually she stays on her side and it isn't a problem. The motion transfer is much better than my previous mattress but not as good as others I've seen. Anyway...still on the fence but I will say it's definitely a high quality product. I think the more time goes by the more I like it so we'll see how I feel in another week or two.

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Apr 30, 2021
DAVID C.
5 out of 5 stars review

Great mattress and adjustable base

It was such a convenient purchase during these pandemic times. The mattress was delayed in shipping but we got the adjustable base ahead of time which gave us time to set it up and get ready for the mattress. It took about 1 week to adjust to the new mattress. I have a bad back and so far, it's been great! Very supportive and comfortable. I'm able to raise the foot of the bed and the head just a little to make it even more supportive for my lower back as I am a side sleeper. Best purchase we've made in a long time! Nothing like a good nights sleep!

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May 10, 2021
Michele S.
5 out of 5 stars review

Best purchase ever!

I have back issues that require a foam mattress, but I'm also a very hot sleeper, and the two do NOT go together well. I'm so pleased with this purchase - it's the Goldilocks of mattresses for me. Substantial support but not too much - I like to be comfy and cozy - and I'm not waking in a pool of sweat every night, searching for a cool spot on the mattress. Love it!

Review from DreamCloud Sleep
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Mar 18, 2021
Vicki S.
5 out of 5 stars review

Amazing!

My husband and I both have struggled with back pain for years. We had another high end mattress and never realized how much that was contributing to poor sleep until we switched. We couldn’t be happier! I am a petite woman and he is big and tall and this works perfectly for both of us.

Review from DreamCloud Sleep
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Sep 6, 2021
Lori P.
2 out of 5 stars review

Not the dream I hoped for

After reading a ton of reviews and watching video reviews, I was super excited to get this mattress. We got it the end of May 2019. After several months, I was not impressed with the mattress, and it was just ok but I was being lazy about the time frame to return. (I really wasn't looking forward to mattress shopping again so we just kept sleeping on it.) As 2020 was rolling along, in March, we started to observe a decent hump between out normal sleeping spots in the mattress (king mattress, we weigh about 130 and 180, so not large or heavy people). Also in March the pandemic was beginning, and it didn't seem like a good idea to do any excess shopping for a mattress. Then there were supply issues, so we just kept the mattress because we felt trapped by everything. Here we are now in year 2 and it's not any better. The "HUMP" is still there and slightly bigger but according to the warranty within the limits of allowable dip/sinkage. It is a pretty firm mattress, and I am a side and stomach sleeper. so I often wake up with numb arms from pressure points on my shoulders due to the firm foam layer. I would buy a topper which may help this, but I don't really want to spend more money on this mattress when we are likely to start the mattress shopping experience again. (UGH!) The good things I can say about the mattress are that it does not transfer much movement when your partner moves and there is no "sink in" feeling people describe with some memory foam hybrid mattresses. I hope this review is helpful to others as it goes over a 2 year period. If it hadn't been for the pandemic, we would have returned this mattress in May of 2020.

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May 2, 2021
Joe C.
5 out of 5 stars review

PREMIER MATTRESS

I can't explain how happy we are with our Premier Mattress. The mattress was super easy to set up. We are a senior couple. Honesty, I didn't realize that we were not getting "restful" sleep until our purchase. What a difference! Nightly hip pain...gone ! Waking up several times a night to "readjust"...gone! I would highly recommend the Premier.

Review from DreamCloud Sleep
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Jun 12, 2019
Anonymous
1 out of 5 stars review

I really wanted to love it, but was very disappointed from day 1

First of all, it took 2 weeks for me to receive the mattress, even though on the website it said 2-3 days. Then, the mattress was delivered and dumped in my driveway during a rainstorm. No attempt was made to ring the doorbell, I was home all day. By the time I noticed it was out there and dragged it inside, the packaging ripped. When I unrolled the mattress and set it up, I noticed a little rip/cut on the top of the mattress. Further it is extremely firm and uncomfortable, nothing like a "dream cloud" or the most comfortable bed as some reviews said on their website. I feel like I'm sleeping on a floor. I've tried several mattresses and this one is by far the most uncomfortable. I am extremely disappointed with not only the mattress itself, but also with the entire process.

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May 3, 2019
Anonymous
4 out of 5 stars review

Comfortable Bed

This bed is very comfortable. My husband had been sleeping in a chair for over a year and is now able to sleep in bed. The setup team that we hired to set up the bed was a no-show. So my husband and I set up the bed ourselves and for the most part it was very easy to do. There is only one area of disappointment and that's the ditch between the two mattresses. The Chat agent said that the mattresses would fit together so closely that a credit card couldn't be dropped between them and that's just not so. This would not keep me from purchasing this bed again, but it's not as pleasant looking as I had expected. Considering the cost, the lack of aching and hips, the edge support, and the ease of use, this bed is a great bargain.

Review from DreamCloud Sleep
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