I love the construction of this mattress but unfortunately I have to return it only because it’s medium firm and because of my medical conditions I need a plush mattress which they don’t have but took a chance. It’s not for me but I truly recommend this mattress. As I stated very well made and sturdy. In stores this would cost twice as much.

At first, I was very happy with this mattress. It provided all the right comfort in all the right places which as a side sleeper, was really important. For a while now, I’ve been waking up daily with terrible back pain. I’m so stiff that I can’t sit up, I have to roll off the side of the bed to get out of it. I’ve even resorted to sleeping on the sofa some nights just to avoid the pain. Overall, disappointed that the comfort has not lasted.

My wife and I purchased a King DreamCloud hybrid mattress about a month ago and we couldn't be happier with our purchase. After some initial glitches with the "White Glove" delivery service, our mattress was delivered to our home. The crew did a good job of setting up the new mattress and taking away our old mattress. The first day or two the new mattress did omit some slight odors as it was finishing its expansion, but by day three it was completely odor free. The comfort of the DreamCloud mattress was apparent from the moment we first laid on the mattress. The quality of materials and construction are very evident, and the cooling components work as advertised. We are now enjoying a level of comfort that we have never previously experienced prior to the DreamCloud. Having never before purchased a mattress via online sales we were dubious, but this has been a better experience than we had anticipated and the DreamCloud mattress is fantastic!! We are looking forward to many years of better sleep.

I ordered my mattress on Feb 19 21. I have not received my order and I call every week to find out why the bed has not been shipped and nobody knows why. Every representative keeps telling me they will send and email when shipped. My mattress is to be paid off in may but I will probably be canceling my order if I dont get and update by the end of April. My experience with this company has been very disappointing and difficult.

This is a very nice mattress and I love how high up it sits. But as a lightweight sleeper, 125lbs I think it’s too firm. I read before that you do not sink into the mattress like a memory foam and that is true. I am a side and stomach sleeper and wake up with my neck hurting and back. I bought a new mattress for back issues, now my neck hurts too. I’ve been sleeping on it a little over a week. I would rethink if you are lightweight. And the 6.5 on the firmness scale is pretty firm.

I have had my DreamCloud Premier for about 2 months now, but I am not 100% sure about it. I sleep better than I did on my old mattress, but still not great. It's a little hard which makes my shoulders and hips sore (I am a side sleeper), but I think it is still breaking in because my husband's side is softer. I got the more expensive model hoping for the best sleep ever, but, unfortunately, it hasn't happened yet.

Very good-looking mattress,very well constructed. What sold me is that it has 8 layers no other mattress on the market has that many. Another thing is the price to get this kind of quality you have to spend 3to4 time as much. And even then most are not as good. My only gripe has to do with the people who set it up not the mattress . They installed it upside down a couple of hours later me and a friend installed it right side up. i hope by it being upside down there was no damage incurred. The only thing left to decide is durability. I'll give that critique a year from now.

The mattress itself is great! The platform is cheap and broke the same day we got it. The pillows are nice but takes some getting used to. It’s great for the price but not something I would absolutely rave over. Definitely get the extra topping on the mattress!

I recently bought the DreamCloud and I'm so in love with it I can't wait to get in it every night. When it arrived, it was rolled up and vacuum sealed which was quickly and easily opened by the delivery crew....in addition, no funky smell!!!! I highly recommend this bed!!!

Did a lot of research on beds. Too many to choose from!! But the DreamCloud kept coming back into my mind. Our mattress was almost 30 years old and we were waking up with aches and pains. My husband has a two year injury to his leg that causes him to toss and turn all night and I was waking up aching every morning. So excited when it arrived!! Felt bad for the FedEx man watching him haul it in. You’d never imagine a bed in a box would be so heavy. Lol. We unrolled it and poof! A luxurious mattress appeared and it was sky high! My husband said I look like the princess on the pea bed. Lol. At first thought it was too firm, no sinking into memory foam but after a week of sleeping on it, wake up refreshed and pain free! Plus how can you go wrong with a year trial period. Loving it!