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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 111-120 of 1,455 reviews
Nov 29, 2019
Anonymous
3 out of 5 stars review

Good - but not for tummy sleepers - rating 3.5

We were pleased with the White Glove delivery and set up of the mattress. It inflated to full capacity in about 24 hours. My husband has been sleeping better ever since we received it. He sleeps primarily on his back. The story is different for me. I am a tummy sleeper. The mattress doesn't seem firm enough to support my stomach. My back is bowed every night. I try sleeping partially on my back and on my side and its better on my side, but I cant fall completely asleep until I get on my stomach. I tried sleeping with a pillow under my tummy, but its too uncomfortable. If anyone has any recommendations on what to to to make it more comfortable on my tummy, please post.

Review from DreamCloud Sleep
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Feb 28, 2021
Craig Z.
3 out of 5 stars review

Dream Cloud Premier Cal. King

I'm a side sleeper and after 30 days of sleeping on this mattress... not feeling a significant difference from my previous conventional mattress ... still waking up a bit numb on my side a few times during the night ... I will give it a while longer to see if this changes. I did my research and this mattress received very good reviews regarding side sleeper comfort across several review platforms ...a bit disappointed for now.

Review from DreamCloud Sleep
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Nov 8, 2019
Anonymous
5 out of 5 stars review

Feels like a Cloud

We had been through some other mattresses that were over double the price of Dream Cloud prior to receiving ours. We heard people tell us it was like sleeping on a cloud, not sure if I believe that or not. But once we slept in it we did believe that. It's got the perfect mix of support and comfort, something that 3 other mattress companies couldn't get right. We love our Dream Cloud and I've recommended them to my friends as well.

Review from DreamCloud Sleep
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Nov 23, 2019
Anonymous
5 out of 5 stars review

Best sleep !

I was very nervous buying a bad through a Facebook ad! But after reading the reviews and with a warranty we decided to give it a try. It was nice and convenient having it delivered right to the house in a box that I could get upstairs. Normally with a king size bed we can’t get it through the corners of our house anymore. I was having a lot of trouble sleeping for years I’m only 39 years old and would count up to 16 times I would wake up at night. For the first time since I can remember I’m actually sleeping through the night on this mattress. I recommend it to everybody.

Review from DreamCloud Sleep
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Nov 8, 2020
Anonymous
3 out of 5 stars review

Disappointed

I tried it the dream cloud at a local sit n sleep. The wife and I loved it. Felt like a cloud. Loved it. I purchased it online. I've had it for 3 months now. Hoping it gets softer. So far it's way too firm. I sleep on my side and I wake up with bad shoulder pain. I want the display from sit n sleep.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello James! We are so sorry to hear you're not loving your mattress. We greatly value customer feedback and we want to help. If you still have concerns, please send us a message! We can be reached by email at support@dreamcloudsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Oct 15, 2020
Anonymous
5 out of 5 stars review

Best Mattress Ever!

First off - I rarely write reviews, but I really love this mattress. We had been sleeping on a mattress that was too firm for several years. After waking up everyday with a stiff back and neck I decided we needed to make a change. After some research we landed on Dream Cloud and I am SO happy we made the switch! It is the perfect combination of plush and firm and we are both sleeping better. Some others complained about a chemical smell, but I did not experience that at all. We removed the packaging and let it rest for a night before sleeping on it to allow it to fully decompress. We love it! My only con is that after placing my order there was little communication on the status of my order. About a month later it just appeared in my driveway. Luckily, we had already removed the old mattress and were ready to set up the new mattress.

Review from DreamCloud Sleep
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Aug 10, 2019
Anonymous
5 out of 5 stars review

My DreamCloud

I was skeptical about online mattresses and did my due diligence reading reviews and watching review videos online prior to purchasing my DreamCloud. My initial thought was that the mattress was very firm but then I realized the amount of support the mattress provides and my back appreciates! Going from a conventional mattress to a modern build was daunting but I am quite glad I made the switch. The DreamCloud provides incredible support, great cushioning and sleeps much cooler than my traditional mattress. I am very happy I made the switch!

Review from DreamCloud Sleep
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Jul 27, 2019
Anonymous
5 out of 5 stars review

Quality mattress

I took a chance and bought this mattress online. With the warranty it’s easy and worry free. The mattress is very high quality but heavier than expected. It’s on the firm side and I needed more softness to go with the excellent support. I added a plush topper and now it’s perfect. It was a very tight fit on my platform bed because it sits in the frame. May want to double check exact measurements of your bed and the mattress since it was larger than my last hybrid queen mattress by an inch in all dimensions.

Review from DreamCloud Sleep
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Oct 4, 2019
Anonymous
1 out of 5 stars review

Feels like air mattress!

I was nervous to get the bed because I wanted a med firm bed and the fact that you can't try it is very unsettling. The reviews mostly said it was too soft , and that made me nervous. When I saw how it inflating , it looked like it was filling up with air , but that's just how they are made. The first night wasn't Too bad, I got a decent sleep, only waking a few times. Since then. Every night feels like I'm sleeping on an over inflated air mattress!! I've had it about 2 months. I'm going to return it. just need to research to find another mattress . Unless I call and they make a pillow top to make it softer

Review from DreamCloud Sleep
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Jun 13, 2019
Anonymous
1 out of 5 stars review

Dream cloud bed, base with white glove service

I just received the bed, so I don’t know if I like it or not. I paid for the white glove service which includes old mattress haul away and the delivery company refused to take it. They said they definitely do not take away old mattresses. Trying to get ahold of dream cloud to resolve, but no luck there either.

Review from DreamCloud Sleep
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