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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 101-110 of 1,455 reviews
Oct 15, 2020
Anonymous
4 out of 5 stars review

Very comfortable

Our last mattress of a different brand was only two years old and became uncomfortable very quickly. This mattress has been very comfortable so far. I don’t wake up with back and hip pain anymore. The only negative is that I feel it holds heat more than I expected. Overall very happy and hope it holds up longer than two years.

Review from DreamCloud Sleep
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reply from Supplier Response

We're so glad to hear you love it, thank you for your review!

Apr 17, 2020
Anonymous
5 out of 5 stars review

Very much worth it!

Before this King sized DreamCloud mattress, we had slept on the same innerspring mattress for almost ten years. It was warped and uncomfortable and we often had trouble falling and staying asleep, not to mention a very difficult time waking up feeling tired and achy. We’ve been sleeping on our new mattress for ONE WEEK now and have noticed a HUGE improvement! We feel so much better! Thank you DreamCloud!

Review from DreamCloud Sleep
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reply from Supplier Response

That is fantastic to hear! We are glad you are getting the restful night sleeps you deserve.

Jul 7, 2019
Anonymous
3 out of 5 stars review

Stiff and heavy

It was amazing to see the bed spring to full-size. It is huge and a thick mattress so my anticipation after reading all the amazing reviews was high. Unfortunately I find the bed extremely hard and not very comfortable at all! When my husband sleeps next to me I am forced to roll towards him as his weight (6’2” and 230 lbs) creates a divot. It is almost painful to sleep on your side because the mattress has little give if you are not heavy. I’m 5’6” and 117 lbs). I’m hoping the bed will get softer over time but not confident about this…

Review from DreamCloud Sleep
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Jul 19, 2019
Anonymous
5 out of 5 stars review

Dreamcloud California King Mattress

Love, Love, Love it! Did I say we love it! We have slept on our mattress for 5 nights and really find it to be everything it is advertised to be. We previously owned a Tempur-Pedic and the DreamCloud is as equally good and at a lower cost. We love the pillow top on the DreamCloud, did not have this on ourTemper-Pedic. We were very hesitant to change but glad we did. After all it comes with a 365 day trial period, so how could one go wrong. Thank you DreamCloud for making our snooze time so much better!

Review from DreamCloud Sleep
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Feb 6, 2020
Anonymous
4 out of 5 stars review

After a couple months with the Dreamcloud...

My first impressions after a couple of months with the Dreamcloud are that it is not as soft as the name implies. You will sink into it though, so you will be warmer than an older mattress. It has a fairly tall profile so you will need deep-fit sheets. We rotated the mattress after a month for even break-in. My husband is still not set on keeping this mattress though.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We appreciate your feedback and have had one of our senior team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.

Jul 29, 2019
Anonymous
5 out of 5 stars review

Absolutely amazing bed

What an amazing bed. I suffer from several herniated disc after a horrific car accident and before the dream cloud I always woke up stiff in my neck and back. I love that dream cloud offers the support of not too soft but also not too firm. It's absolutely perfect. Thank you for helping me live a better less pain filled life.

Review from DreamCloud Sleep
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Nov 3, 2019
Anonymous
2 out of 5 stars review

I have had my mattress

I have had my mattress for 7 months now, and I am extremely disappointed with the pain I feel every morning! I weigh 165lbs and I dont understand how my side of the bed has a permanent sink in it. I know I am side sleeper, but this is horrible. I will be returning my mattress. I had such high hopes. Very upsetting.

Review from DreamCloud Sleep
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Apr 13, 2021
Rosalind H.
1 out of 5 stars review

Not received

I ordered my mattress on Feb 19 21. I have not received my order and I call every week to find out why the bed has not been shipped and nobody knows why. Every representative keeps telling me they will send and email when shipped. My mattress is to be paid off in may but I will probably be canceling my order if I dont get and update by the end of April. My experience with this company has been very disappointing and difficult.

Review from DreamCloud Sleep
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Aug 23, 2018
Anonymous
5 out of 5 stars review

Third time's a charm

Extremely pleased with the entire purchase. Ordering delivery and performance. Beautiful mattress excellent sleep. We tried Loom and leaf first then nectar and then dreamcloud. Dreamcloud is superior in every way. Top quality great price excellent service.

Review from DreamCloud Sleep
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Jun 13, 2019
Anonymous
2 out of 5 stars review

Very firm. Not very cloud-like.

I was really looking forward to sleeping on a cloud. I’ve given it several months now. And it’s just too firm. Everything went super smooth. From ordering to delivery to set up. I’m very impressed with the company and the standards, but I’m going to have to take advantage of the warranty and try to find something else. This mattress is rated a 6.5 for firmness but there’s no way. It’s more like an 8. A solid 8. Maybe even a 9. Even with the pillow top. I’m really bummed. I researched for months before making this purchase. I’m thankful for the warranty!

Review from DreamCloud Sleep
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