So I have purchased several lifetime products first being my kayak. It was used and I ordered some replacement parts. When they arrived some parts were missing and some were incorrect but they corrected the issue immediately. We just purchased a outdoor storage shed for our porch and it was missing a support bracket and the door handle was damaged. They placed the ordered and sent it out right away. We are very pleased with the product they provide and the service that comes with it.

I bought the shed ~5 years ago and have been so very pleased with the purchase. Having previous experience with Lifetime products, I knew the quality would be superior. When I request parts or advice, the response is always rapid and accurate. Thank you, Lifetime!

I was skeptical before making the purchase. I looked at fives models by five different brands. This one was the right height and length. It had a few extra qualities that sealed it for me to purchase. This one is grey (not brown/tan). The resin material is pretty solid, it has a real steel frame that makes the structure solid. We put the structure together following the instructions and it was solid. The unit is light but very strong and sturdy. The steel frames go into the floor, doors, walls and top door. The top door has hydraulic arm support, to aid lifting the top door/lid. I read some of the other reviews, that spoke of water getting into the unit. I cannot agree with that statement, as it has been raining for about four weeks off and on, in a down pour. The lid/top fits like a cap over the walls and doors. None of my equipment has gotten wet. I keep my mid-size grill in it, lawnmower, leaf vacuum, weed eater, and other misc. yard items. It does have the fittings to anchor it down in place, but I choose not too - the weight of it plus my equipment holds it down.

Just put this together. She’d seems sturdy. However the latch on lid does not match up to the latch on door. You cannot move the lid latch over as the screws provided are too big for pre cut hole. If you don’t need to lock your shed you’ll probably be ok.

The product is great and went together very well. Customer service fixed my problem and had a nice follow-up. My problem was quality control. The product was packaged well but it contained two right sides. Customer Service responded very quickly, but the part was lost in shipping for an extra week. After all the delay it is working fine. Quality control would have saved the company and I time and money.

My shed had some missing parts so my assembly was held up. I contacted Lifetime through their "chat" and Alejandro was my customer service rep. He was very attentive and helpful in getting me what I needed to complete the assembly of my shed. He placed an order for my parts and told me it would be a week or two before they arrived and apologized for the delay. The next day, I received an email that the parts were shipped. Thank you Alejandro!

Nice shed. Took some time but I was able to assemble it by myself. Know the size of the shed and make sure it will fit where you want to put it. Make sure you assemble on level ground. I'm quite happy, now I can store some of me deck chairs in this shed

Not sure if all products made of this material suffer from sun or heat exposure but my previous one did. But this was the best for the money. Now I have to placed where exposure to the sun in minimal. What I have issue with is the communication regarding Sam’s Club informing me of when the item would be shipped. The day before the item arrived, I rec’d a text regarding a shipment. Because I was never informed of the shipping company, I thought the text was a scam. This coukd have been handled better.

I purchased this horizontal shed about 2 years ago and I never got around to assembling it until now. As I started assembly I noticed that the bolt holes on one of the lid supports did not match the the other pieces. I contacted LIFETIME customer service and got connected to a representative by the name of Brenna and she recommended that I take pictures of the parts and email them to her. I did and within minutes she identified the problem and arranged for the correct parts to be shipped right away. Brenna was very patient and efficient in resolving the issues to my satisfaction.

Great product sold at a very reasonable price and easy assembly with two people. It is not a one person job to assemble by any means. I like the fact it was shipped free to our house, since we do not own a truck to transport it. I would highly recommend this product. We now have 3 Lifetime storage units and they are the best for less.