No one ever came or called to scheduled. Had to mount it to the wall myself. Now I need to call customer care tomorrow ton see if they can /will hopefully refund me the extra money I didn’t have that I paid for (twice, non the less). So I need 2 refunds for the “insulation services” I purchased. Thanks.

What kind of crazy company schedules an appointment without my permission? I never authorized the appointment nor did I even get the television delivered (it was canceled because of logistical failures on Walmarts part) so what did he have to install. I feel bad for the gentleman for wasting the gas but this entire purchase has been a nightmare. this is after the delivery driver failed to actually come to my house and knock on my door to try and deliver the item. is this how you conduct business you have no qualms taking someone's $500 but you can't make sure that they actually get what they pay for? you're an epic failure Walmart

Completely inept installation services. First sent two people who drilled holes too high in the wall for television mount; they could not repair the holes. Had to assist them with correct placement of tv on wall. Called Angi to report and request fix of holes in wall. Next service person did not speak English and did not know what needed to be done. Angi attempted to schedule a third service call. I declined. Returning television and mount. Never again!

I ordered a TV mounting service through Angi.com which is associated with your Walmart product. The person scheduled never showed up and left no note as to what prevented him from coming. The TV is beautiful and the delivery exceptional, but the Angi.com people really fell through!

Scheduled and on day of arrival appointment was rescheduled… 3 times. What a total waste of my time. I got the impression that they scheduled and rescheduled but only looked for someone to do the work after the fact so no direct coordination with an actual installer. If you have to take off work for the service, don’t! Deal with an installer directly.

Guy came to mount TV on wall but TV was not here. There was a lack of communication between Walmart not letting TV mount installer delivery date was changed %26 could have saved him a trip to be at his next appt. I felt bad the guy had made this trip for nothing. Communication is a big key to everything

Scheduled appointment without consulting us or knowledge of our schedule. Angi's list has no provider in our area yet scheduled an appointment time. Wall mount has not arrived, yet an appointment is scheduled. Was very difficult to contact Angi's list. I would cancel and ask for a refund but cannot find a way to do so on Walmart's website. We will never buy again.

I’m extremely satisfied with both the wall mount and the Samsung TV. The mount is impressively easy to maneuver, offering smooth adjustment with minimal resistance, which makes positioning the TV effortless. The Samsung TV delivers outstanding sound quality and a vivid, sharp image that truly enhances the viewing experience. From start to finish, the entire process was seamless, and installer Carlos from Angi did a fantastic job—professional, efficient, and thorough. Highly recommend both the products and the installation service!

Do not request installation. I mistakenly pressed a box then immediately rechecked to take the check mark removed, and instead of cancelling as I requested, prior to any appointment made they DOUBLED a the charge and then, as soon as I reached out to let them know, they automatically scheduled an appointment on their own. It has been a horrific deal with Angie’s . They keep wanting to charge me, and it’s a scam because they are trying to charge for services cancelled during my Walmart purchase. Beware!

If I could leave minus stars I'd have done so, more for the lack of 'Angi' response than Walmart (who I've had generally good experiences with). The "Angi" add on TV mounting service charge is a joke if not a fraud. TV delivered Aug. 25. Service man showed up unannounced. Said he didn't have the proper mounting bolts but would get and return. Never saw him again. After many calls to Walmart, they passed me on to an Angi number. Then went through 4 separate Angi reschedulings of the service (each time advised 2 hours before the scheduled time that it needed to be rescheduled). Finally talked to Walmart rep who encouraged me to give Angi on more shot and Walmart would refund if that didn't work. 2 more reschedules and no service. Contacted Walmart again and was initially told I couldn't have a refund ('outside the window' for all my patience). Finally got a Walmart supervisor who today advised the refund is coming and a token $25 gift certificate. Obviously more of my time on this than makes sense, but expect this happens with Angi often....they don't have the personnel lined up to do what they promise and not at all shy about stringing the customer along.