I booked a TV mounting service with an additional tech in January. Immediately they kept moving the booking and canceling. I canceled because I found someone more reliable to do the work. I canceled more than 24 hours in advance per the policy. They’ve been giving me the runaround for over 2 months on the refund for the second tech. I finally got the refund for the original booking but now Angi doesn’t want to help with the additional tech I booked directly through them. Their customer service is useless. Last agent told me they hadn’t been trained in Walmart and to call them… but couldn’t give me the number or website to find them. Offered a callback from a supervisor that will never come.

This was a disaster. Here's how this works: Walmart subcontracts this service out to "Angi" which is just like task rabbit. A contractor will take the job which can't pay much because the whole service fee is $80 for 1.5 hrs and you know both Walmart and Angi are taking a healthy slice. You get whatever random guy selects the job. Just one guy. In my instance, he needed my help to open the box, hold the wall mount in place while he screwed it in, lift the TV, etc. He was nice, but not at all competent. The contractor who came initially couldn't figure out where the studs were. He then wildly miss-measured and installed the TV way off center. My wife was furious. Drilled massive holes in the wall in the process. Foruntately, I have received a refund and we are going to hire a competent firm to install it. Do yourself a favor and either hire a real professional or do it yourself. You don't want to be dealing with these people.

Minus 5 stars. This was a horrible experience! Two scheduled appointments missed, no call or explanation as to why. Contacted Handy asking why they were no shows and a foreign individual, whose english was barely discernible, said the professional had a problem with the address. After asking why they didn't call to verify address and directions, he said there was also a problem with the phone and asked me to hold. Several mins later I was told they would have to reschedule. I explained that was not acceptable, especially as this was the second time I was inconvenienced and put off. I further stated that I had given them the correct address and phone and was available, waiting, and it was not my fault the professional was given the wrong address and phone number. At this point, he gave me the professional's phone number. The professional explained he had attempted to call the number given him in regards to the service call this morning, only to find out it was a wrong number. He said he would be glad to work me in that afternoon. The professional was extremely polite and efficient with his service. The problem is with the 3rd party vendor scheduling and transmitting the correct information to the professional! If Walmart is going to outsource this service, they should at least find people who speak plain english and are competent. Definitely would not recommend to anyone.

Guy that came to put the wall mount up took all my wall mount screws didn’t tell me anything said he left them in the box and ran out of my house when I noticed they were gone I texted him and only then did he tell me that he took them he didn’t put the wall mount all the way in the way on one side so it looks scary like it’s going to fall I definitely will never hire anyone from this app to come install anything else in my house

poor tv arived with stand and wall mount on Thursday/friday Installer guy here around 5-5;30 looked at box and said he needed to come back on Sat around 5;30 to do the job. NO SHOW NO INSTALLATION LEFT NUMEROUS MESSAGES TEXT AND VM GHOSTED WITH NO RESPONSE!!!!!!

This was scheduled for 8/28 at 2pm, but I haven't heard anything and Angie's list emailed asking how it went? I emailed back that it hasn't happened and that was days ago. I also see I was already charged for the service. Is someone coming tomorrow????

The Angi contractor swore he knew what was doing. He drilled 18 holes into my wall because he could figure out where the stud was. He finished his masterpiece, by cutting a square of drywall out. He assured me he would be back Tuesday to patch and paint, etc. He messaged me Monday saying he suddenly had to leave for France the next day and he didn’t know how o g he would be gone. I had a feeling he wasn’t coming back. I contacted the company about this disaster and they promptly sent me a claim form and said they would pay to have it fixed. I have a drywall contractor coming out this Tuesday to do an estimate. Let’s see what Angi does.

The installer was a great guy no problem with him. The tv he moved from one wall to another except he couldn't moved the cable line nor the electrical. There are kits approved by URL to install these for a neat clean look and he did have a clue i had to hire another person an electrician to finish the job. not what i was expecting lesson learn .

Requested this service for 75” inch TV. Angi sent one person who was definitely not capable of installing it. When I asked him if there will be another person joining him, he asked me to help him install the TV. I eventually had to ask him to reschedule it. When I called Angi, they gave me an appointment 4 days later. Extremely bad service and misguiding job description on Walmart.

How can I rate a 20?? Chad was AWESOME! 👍😎. I would hire him for anything I need. He was smart, efficient, respectful, always requested feedback before taking any steps. He was on time, neat, polite, and so very professional. If I had cash I would have tipped him extra!! I am so happy! I got a great TV, with excellent support. A beautiful wall mount, professionally installed, to my direction. All this for UNDER 200$