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Customer reviews for Lifetime Kokanee 10'6" Tandem Kayak for
Lifetime Kokanee 10'6" Tandem Kayak
4.6 out of 5 stars
stars
124 ratings121 reviews
  1. 5 stars77% (96)
  2. 4 stars11% (14)
  3. 3 stars6% (7)
  4. 2 stars1% (1)
  5. 1 star5% (6)

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Showing 11-20 of 121 reviews
Jul 31, 2019
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The funnest summer.Ever!

My family and I are building memories with our Lifetime kayak. One of the best investments we've made as a family and we couldn't be happier. What I love about our Kokanee is its versatility to shuffle the seats, in the case that you don't want to have two people on the kayak. You can move the seat to the middle position and take it out by your self. Its a great feature. Plenty of storage. Wont break your back packing it around. Love it. If you could put some money down of something and be guaranteed a heart full of memories. This would be it. -Cheers

Review from lifetime.com
Helpful?6CU0BLXU3A1U13750010723
Jul 16, 2021
Reviewer name: Two paddlers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great customer service

Had this kyak for some time and it is great for me and my daughter to tandem with. I had a problem with the seats. Lifetime was great with replacement parts. One email and they had me what I needed and back on the water. That’s great customer service.

Review from lifetime.com
Helpful?6CU0BLXU3A1U13750010723
Feb 7, 2020
Reviewer name: bartley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Customer service is top notch!

I needed a few replacement parts and I was a little upset that I couldn't just order it from the website. So I reached out to customer service and Terry went above and beyond to see to my request. The kayak seems great and I have no hesitations but really I am just stoked there are companies that are still putting customer service as top priority. Thank you.

Review from lifetime.com
Helpful?6CU0BLXU3A1U13750010723
Jun 6, 2022
Reviewer name: Carol N
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great kayak!! Excellent customer service

This is an excellent choice for a tandem sit-on kayak. Also has room for storage, and can also be used for fishing. But even more important to note is their exceptional customer service. They were very professional and helpful. My kayak was missing one of the hatch covers… they are sending me out another one. Many thanks!!

Review from lifetime.com
Helpful?6CU0BLXU3A1U13750010723
Aug 10, 2020
Reviewer name: Bobby
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Customer Service Rep Hunter is a BAUS!

My Kayak is great, but customer support the likes of which I received from Hunter elevates my experience to "Excellent"! Call volumes are very high, but he was very helpful and polite! Hunter is an excellent representative of the company and should be promoted immediately!

Review from lifetime.com
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Apr 28, 2023
Reviewer name: Booker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ready to go

I have not used the kayak yet. I bought it early and have been waiting for it to warm up. I am hoping to use it in May. So far it is exactly what I had expected after looking at it online. Like I said, I haven't used it yet but I am kind of wishing there was an upgraded seat available, but I knew that when I bought it.

Review from lifetime.com
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Feb 23, 2023
Reviewer name: BeeBee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding customer service

We have owned this kayak for almost 8 years. Aside from the seat back and clips that attach it eventually breaking, we have had zero problems. I contacted customer service and they had a shipment (at no cost to us) in the mail within 24 hours with replacement parts. Myself and multiple of my children use this kayak for summer fun and fishing. I love using it with my toddlers because it is SO stable, you almost cannot turn it over even if you wanted to. Excellent for a family style kayak adventure on the lake, or those who prefer more stability. We have even taken this one to the ocean twice and used for fishing, it withstands the waves and proved very useful for dropping bait. Only downside that comes with the stability, of course, is it is quite heavy to move. Luckily, ours does not go far.

Review from lifetime.com
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Jul 29, 2020
Reviewer name: Gsrampolla
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This is the perfect kayak.

[This review was collected as part of a promotion.] The kayak is a bit heavy, but easily handled by two persons and we are very impressed as to how stable it is and how smooth navigate in the water. It's a perfect size for us, just 10ft long so it fits perfectly on my RV rack.

Review from lifetime.com
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May 22, 2024
Reviewer name: Jk
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Kayak

I was told by Sam’s representative that paddles were included. They were not. What good is a kayak without paddles?

Helpful?6CU0BLXU3A1U13750010723
reply from LifetimeProducts

We're sorry for the confusion. This particular model doesn't come with a paddle. If you have any other questions you can reach out to our customer service team at 800-225-3865 or by email at customercare@lifetime.com.

Jul 8, 2021
Reviewer name: NicT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Warranty Claim

I had a broken seal on my kayak and had reached out to see if it was covered under warranty. They sent a truck to have the broken one picked up and I received a brand new one in about a week and a half. Great customer service!

Review from lifetime.com
Helpful?6CU0BLXU3A1U13750010723