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Customer reviews for Lifetime 52" Shatter Guard Portable Basketball Hoop for
Lifetime 52" Shatter Guard Portable Basketball Hoop
4.3 out of 5 stars
stars302 ratings300 reviews
  1. 5 stars68% (204)
  2. 4 stars17% (50)
  3. 3 stars5% (16)
  4. 2 stars3% (10)
  5. 1 star7% (22)

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Showing 241-250 of 300 reviews
Jun 30, 2024
Nolan
5 out of 5 stars review

Good buy

Had it for 2 days so far. Assembly was not too bad (3-4 hrs with mostly just me and my 6 & 8 year old boys helping). I like the 54” full size backboard. Time will tell if it’s durable.

Review from lifetime.com
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Jun 5, 2015
BigMike
5 out of 5 stars review

Great Hoop

Just what my 6yr old needed. Takes about 3 hours to put together and need a helper when assembling pole to backboard. Make sure you have size 3/4" sockets

Review from walmart.com
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Sep 30, 2017
Ram33
5 out of 5 stars review

Great Product

I have had this basketball system sitting in my driveway for around 4 years exposed to the south Florida weather and it looks and performs like new. Excellent quality and build. Highly recommended. Customer service exceptional....

Review from lifetime.com
Helpful?3V0Z6TREC9D113750010711
Jan 22, 2020
JC01
5 out of 5 stars review

Great Customer Service

I bought a basketball hoop for Christmas and the base was leaking water. I submitted a warranty claim and got a response right away. Randy did an awesome job emailing me the status of the claim. I received a new one. Thank you.....

Review from lifetime.com
Helpful?3V0Z6TREC9D113750010711
Jan 19, 2012
Kathy
4 out of 5 stars review

We bought this for my grandsons. It is great. I had told my husband it would take along time to set up, but he, my brother-in-law, and son in-law did in about 3 hours.

Review from walmart.com
Helpful?3V0Z6TREC9D113750010711
Aug 19, 2018
bozo2
3 out of 5 stars review

Can't go to 10'

Assembly was long but nothing I couldn't handle. However, it's impossible to clip it on the last clip to make it 10'. The bolt comes up about 1/4" short.

Review from lifetime.com
Helpful?3V0Z6TREC9D113750010711
reply from Reviews

We're so sorry to hear this! We would love to help you get this fixed so you can enjoy shooting hoops. Please reach out to us via email at reviews@lifetime.com so we can get you the help you need to fix this up. *AEB

May 12, 2014
Tarheels1
4 out of 5 stars review

The basketball goal arrived without damage and none of the parts were missing. Assembly is not easy and it definitely requires 2 adults to complete the assembly.

Helpful?3V0Z6TREC9D113750010711
Aug 31, 2018
noth18
3 out of 5 stars review

Quality hoop, but difficult to assembly

Nice quality basketball hoop for backyard play. However putting it together was a major undertaking. The instructions are written quite poorly, making even minor steps challenging. Overall though the product is well constructed.

Review from walmart.com
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reply from LifetimeProducts

Thanks for sharing your experience with us. We have experts available who can help you with some of the parts that are difficult to understand. You can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.<br /><br />- Lifetime Reviews Team (reviews@lifetime.com)

Sep 6, 2019
JoeC
1 out of 5 stars review

Not Durable

It is just not as good as it used to be. Already having issues with the height adjustment device 9 months after purchase. Don't expect this to be durable, made in China...

Review from walmart.com
Helpful?3V0Z6TREC9D113750010711
reply from LifetimeProducts

We are sorry to hear that you are unhappy with your basketball system, if you need further assistance please reach out to our customer service team. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jan 3, 2015
Jenny
1 out of 5 stars review

Assebly is a nightmare

Took us a week of small sessions to get this up and it's crooked. Instructions were poor and did not include enough pictures/diagrams... had to look up images online. On the plus side, that brought us to this site where we can post a review.

Review from lifetime.com
Helpful?3V0Z6TREC9D113750010711
reply from Customer care

I apologize that you had a difficult time assemblying this system. We are always looking for ways to improve and update our instructions often. If you need help with assembly we are happy to help via online chat, email, or phone. Customercare@lifetime.com or 800-225-3865.