I needed to exercise a warranty and I couldn’t have been more pleased with the outstanding customer service I received.

Randy ordered the parts needed that were damaged. He responded promptly and followed through. Thank you for attention to detail and communication.

Used the hoop for about a year and it blew over in a storm. Lifetime replaced the backboard. Incredible customer service.

I recently bought the net for my kids. The use it everyday for hours of fun. Amazing product and excellent customer service

My basketball rim broke a net loop and Lifetime had a new rim shipped out the next day under warranty replacement!

I put this together by myself. It would have been helpful to have two people. It goes together very easy, comes apart very hard.

I bought a portable basket ball hoop that was missing a couple parts. I emailed Emily about the parts and she has been great on getting them to me.

This is the best basketball hoop on the market in my opinion. It’s built with quality and should last a lifetime pun intended:)

Great basketball set. Instructions good, but use a round file to remove powder coat so mounting bolts fit. FedEx was a big problem.

After about four months, the height adjustment is not smooth. Some paint peeled off. It’s a pretty stable hoop though, so that’s great!