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Customer reviews for Lifetime Kokanee 10'6" Tandem Kayak for
Lifetime Kokanee 10'6" Tandem Kayak
4.5 out of 5 stars
stars
122 ratings119 reviews
  1. 5 stars77% (94)
  2. 4 stars11% (14)
  3. 3 stars6% (7)
  4. 2 stars1% (1)
  5. 1 star5% (6)
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Showing 11-20 of 119 reviews
Jul 29, 2020
Gsrampolla
5 out of 5 stars review

Verified Purchase

This is the perfect kayak.

[This review was collected as part of a promotion.] The kayak is a bit heavy, but easily handled by two persons and we are very impressed as to how stable it is and how smooth navigate in the water. It's a perfect size for us, just 10ft long so it fits perfectly on my RV rack.

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
Aug 26, 2021
Joe G
5 out of 5 stars review

Verified Purchase

Perfect! Great tandem kayak for the entire family

Love this tandem kayak! This is our family kayak. We owned two other Lifetime kayaks and other Lifetime products and we are very happy with our purchases. Lifetime customer service is the best. He (Darwin) responded quickly when I needed assistance and he was very helpful and accommodating. I highly recommended ALL Lifetime products for your needs.

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
Oct 3, 2021
Acomp
5 out of 5 stars review

Verified Purchase

Customer Service is Great!

We bought our first kayak, the Kokanee, from the first owner of it. We're really happy with it, it's easy to maneuver with one or two people and we've never been close to tipping it. It is a little heavy to load onto the top of our Jeep, but not unmanageable. The straps for the chairs were messed up when we got it and I called customer service to see about buying new straps for them. Ian was super helpful - he asked me for the numbers on the kayak and found that the kayak was still under warranty. So they sent me replacement straps for the chairs for free, even though I wasn't the original owner! This kayak and the customer service has made it easy for us to have fun kayaking and if we get another kayak we'll definitely look into the Lifetime products. Thanks Lifetime!

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
Oct 14, 2020
Mondo
5 out of 5 stars review

Verified Purchase

Lost my hatch cover!

I have this kayak which I love . About a month ago I lost one of the hatch covers on the way home. I contacted customer service about a replacement. They contacted me back and told me one was on it's way at no charge! Totally unexpected, wow! this company stands behind its product and has great customer service! Thanks to Brenna for going the extra step for me!

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
Jun 6, 2022
Carol N
5 out of 5 stars review

Verified Purchase

Great kayak!! Excellent customer service

This is an excellent choice for a tandem sit-on kayak. Also has room for storage, and can also be used for fishing. But even more important to note is their exceptional customer service. They were very professional and helpful. My kayak was missing one of the hatch covers… they are sending me out another one. Many thanks!!

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
Feb 7, 2020
bartley
5 out of 5 stars review

Verified Purchase

Customer service is top notch!

I needed a few replacement parts and I was a little upset that I couldn't just order it from the website. So I reached out to customer service and Terry went above and beyond to see to my request. The kayak seems great and I have no hesitations but really I am just stoked there are companies that are still putting customer service as top priority. Thank you.

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
May 22, 2024
Jk
3 out of 5 stars review

Verified Purchase

Kayak

I was told by Sam’s representative that paddles were included. They were not. What good is a kayak without paddles?

Helpful?6CU0BLXU3A1U13749860100
reply from LifetimeProducts

We're sorry for the confusion. This particular model doesn't come with a paddle. If you have any other questions you can reach out to our customer service team at 800-225-3865 or by email at customercare@lifetime.com.

Nov 28, 2018
terrieg2
5 out of 5 stars review

Verified Purchase

Fabulous customer service!

Someone stole the storage cover from my kayak, Lifetime replaced it, for free! The seat cleats are starting to wear. Lifetime replaced them, for free! Not even a delivery fee! I have never had such great service!

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
Apr 21, 2021
hambone
4 out of 5 stars review

Verified Purchase

Great little boat

This has been a fun kayak. Super tough and stable. Very difficult to tip over. Only negative is that it is a bit on the heavy side. Customer service to get replacement parts was excellent. Super helpful

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100
May 14, 2020
ARod
5 out of 5 stars review

Verified Purchase

Great customer service for a great product!

I bought this kayak and with the time lost or got some parts broken, decided on contacting Customer service to get replacement parts and was amazed by the great treatment I received as a Customer and without additional cost

Review from lifetime.com
Helpful?6CU0BLXU3A1U13749860100