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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 41-50 of 416 reviews
Jun 8, 2022
Reviewer name: bad back
3 out of 5 stars
3 out of 5 stars review

good for a memory foam trial

I loved it at first so if your new to memory foam and want to try it but don't want to waist money on the experiance it's fine but it's not a long lasting investment. After 3 years it started breaking down and we are ready for a new better built one.

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Oct 1, 2020
Reviewer name: GR
1 out of 5 stars
1 out of 5 stars review

De shaped

I purchased two full size mattress and were good so ordered a king sized which delivered in folded and cycled with Heavy plastic wrap and made all corners dumped and pressed looks not a normal and no use of this since all four corners are like 6-8 inches while mattress is of 12 inches so no one can sleep on very uneven mattress I am very disappointed

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with the Green Tea memory foam mattress. If you are still within your return time frame with Sam's Please reach out to their Customer Service team for further assistance at 1-888-746-7726. They would be happy to look into this matter further. Thank you.

Nov 27, 2017
Reviewer name: Brenna
1 out of 5 stars
1 out of 5 stars review

Terrible Manufacturer Smell

I received this mattress about a month ago and the chemical smell will not go away! It's intoxicating! It's smelled up my entire house and I've tried everything to get rid of it! Its so overpowering and you can taste it. I dont know what to do to get my house smelling normal and the smell out of the mattress! Otherwise the mattress is a comfortable mattress and definitely 12". But you cant sleep on it from the strong scent.

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Sep 30, 2022
Reviewer name: Dannyboy651
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy at a very reasonable price.

We found it to give us a restful sleep. We put ours into our camping trailer in replacement of a simple two inch foam mattress; where we used to find it difficult to rest due to feeling the board underneath, we found great rest for several nights of camping!

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Oct 13, 2018
Reviewer name: Zack
1 out of 5 stars
1 out of 5 stars review

Not worth it

Received this memory foam mattress, opened it and let it sit for 48 hours as instructed. Was supposed to be a 12” mattress but only expanded to 10”. Doesn’t feel like memory foam at all. The cover was baggy as if it was missing a layer of foam. Unzipped the cover and measured the foam. What was supposed to be two separate 3.5” layers of high-density base foam is actually two 2.5” layers of egg-crate style regular foam. What was supposedly “memory foam” is low density foam. Shipped the first one back and waiting on a replacement. Maybe I got a bad one???

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Jul 24, 2021
Reviewer name: CW
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t recommend

We bought 2. Neither expanded correctly. Had to replace both.

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reply from Zinus

Hello, We are sorry to hear about your mattresses, if you have any further questions or concerns please reach out to Customer Support at 800-613-1225, Thank you.

Dec 9, 2016
Reviewer name: Karen 65
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but too warm

I like it but it seems to my My husband and I too warm

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reply from BetterZZZZ

We also sell mattresses with gel infused memory foam to assist with heat built ups. We would like to assist with a recommendation, please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Jan 2, 2022
Reviewer name: Sheri
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not expand

Did not expand pass 5 inches and it was supposed to be 12. I let it sit for 5 days.

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reply from Zinus

Hello Sheri, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Aug 10, 2021
Reviewer name: Tomatolady47
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing

Both ends of the mattress have yet to fluff up to the 12 inches they are supposed to. Been over a week of waiting.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Aug 19, 2022
Reviewer name: LT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this mattress!

We are very happy with this mattress! It is thick, sturdy and soft at the same time. Very comfortable to sleep on and I would buy again!

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