Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Aug 10, 2021

Tomatolady47

2 out of 5 stars review

Verified Purchase

Disappointing

Both ends of the mattress have yet to fluff up to the 12 inches they are supposed to. Been over a week of waiting.

Helpful?

reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Nov 1, 2021

Lynn

1 out of 5 stars review

Verified Purchase

Not for us

The memory foam was not for me at all, it was hard. An didn’t like pop right back up when I turned it was weird.

Helpful?

reply from Zinus

Hello Lynn, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.

Jan 22, 2022

Sams shopper

3 out of 5 stars review

Verified Purchase

Firm as bricks.

This bed is ultra firm. 270 pounds and I can barley make the mattress move when laying on it. No back pain but it’s not enjoyable to lay on. It’s disappointing. Hope I can return it.

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Jul 13, 2018

Lisa

5 out of 5 stars review

Verified Purchase

Bought my 1st one for a guest room. Guests loved it and slept well. They asked where I got it & what brand. Bought another one for 2nd guest room as they actually fought over the room with this mattress at our lake house.

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Sep 7, 2022

4 out of 5 stars review

Verified Purchase

I really didn’t want a new mattress

A great mattress if you like a firm mattress. It’s firm and gives enough support but it’s not so firm it causes pain. It’s not to firm, not to soft…. The Goldie Locks of mattresses.

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Dec 12, 2022

Ralph

5 out of 5 stars review

Verified Purchase

back issues.

Shipping was fast, easy to set up and been on it for a month. Sleeping wonderful. My wife hurt her back and needed something like this, she sleeps on it with no problems.

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Oct 11, 2020

Store

4 out of 5 stars review

Verified Purchase

Great deal

Great for the price. I like it but my husband thinks it’s a bit too firm. It didn’t even take an entire day to plump up. But we did leave it a full 24 hours.

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Apr 9, 2019

joylanise78

4 out of 5 stars review

Verified Purchase

Feels Really Good

The mattress feels absolutely GRAND!! However, the only reason I couldn't give it 5 stars is because of the smell. I'm two weeks in to ownership, and it still smells. Hoping that it goes away soon!

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Dec 6, 2023

Lisa

5 out of 5 stars review

Comfort delivered in the mail!

This bed is so comfortable. The bed was delivered to my house in a large box that i was able to bring upstairs with the help of my daughter. When we unpacked it, it took about 24 hours to completely fluff up. Completely recommend.

Incentivized Review

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Dec 14, 2020

Judy

3 out of 5 stars review

Verified Purchase

Too firm

The mattress is very very firm. You do sink down into it, but when you change positions the memory foam doesn’t return to being flat for a while and it feels like you are laying in a lumpy mattress for a minute.

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