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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
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4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 41-50 of 416 reviews
Nov 27, 2023
Reviewer name: larla8464
5 out of 5 stars
5 out of 5 stars review

Surprisingly comfortable

We desperately needed a new mattress and this one came highly recommended. I’ve never purchased a mattress from a big box store so I had low expectations. Well I was wrong. This is one of the most comfortable and price friendly mattresses. I could even move it myself!

Incentivized Review
Helpful?6SL67XN713XC13744467938
Jan 8, 2022
Reviewer name: sj
5 out of 5 stars
5 out of 5 stars review

I love it!

I had to replace my old mattress, because it was too soft and not supportive enough. I was nervous about purchasing this one, but I absolutely love it! It provides good support to my body while also molding to fit me, so it's super comfortable. Now I've been visiting family for the holidays and miss sleeping in my own bed! Highly recommend! I also appreciate the sense of humor included in the instructions. It's amazing the high quality found in a mattress that's wrapped up and delivered in a box.

Helpful?6SL67XN713XC13744467938
Sep 30, 2022
Reviewer name: Dannyboy651
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy at a very reasonable price.

We found it to give us a restful sleep. We put ours into our camping trailer in replacement of a simple two inch foam mattress; where we used to find it difficult to rest due to feeling the board underneath, we found great rest for several nights of camping!

Helpful?6SL67XN713XC13744467938
Jun 28, 2020
Reviewer name: Hugh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best bsnd for the price

Great all around, unboxing was easy, came to full size in a few hours, chemical smell was very mild and gone the second day. Very comfortable matress is firm and soft. I'm 240 pounds and ex‐wife is 360 both of us agree it is one of the best mattress's we have ever owned. Now it's time to get her on her own and off my bed, lol

Helpful?6SL67XN713XC13744467938
Nov 9, 2021
Reviewer name: RAM
2 out of 5 stars
2 out of 5 stars review

Iffy

Queen Size purchased. Received box on Friday, opened it on Saturday and still on Monday it has yet to decompress. The corners are the worst part. Wish these reviews recently would of been posted before I purchased. I have the mattress in a basement bedroom all set up on the bed for guest to enjoy this holiday season. How am I supposed to make sure this decompresses for our guests to enjoy and not have to deal with returning as I don’t have a car to transport it?

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello, We are very sorry that this mattress didn't fully expand. Since this mattress has been out of the packaging for more than 48-hours and it hasn't finished expanding, it is possible that you received a rare defective unit. Please know that we will make this situation right for you. Please reach out to Sam's Club Customer Service team and they will gladly assist with a replacement of the same item or refund instructions if needed. They can be reached at 1 (888) 746-7726, Thank you.

Dec 9, 2016
Reviewer name: Karen 65
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but too warm

I like it but it seems to my My husband and I too warm

Helpful?6SL67XN713XC13744467938
reply from BetterZZZZ

We also sell mattresses with gel infused memory foam to assist with heat built ups. We would like to assist with a recommendation, please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Jan 2, 2022
Reviewer name: Sheri
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not expand

Did not expand pass 5 inches and it was supposed to be 12. I let it sit for 5 days.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello Sheri, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Jul 24, 2021
Reviewer name: CW
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t recommend

We bought 2. Neither expanded correctly. Had to replace both.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello, We are sorry to hear about your mattresses, if you have any further questions or concerns please reach out to Customer Support at 800-613-1225, Thank you.

Nov 1, 2021
Reviewer name: Lynn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for us

The memory foam was not for me at all, it was hard. An didn’t like pop right back up when I turned it was weird.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello Lynn, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.

Aug 10, 2021
Reviewer name: Tomatolady47
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing

Both ends of the mattress have yet to fluff up to the 12 inches they are supposed to. Been over a week of waiting.

Helpful?6SL67XN713XC13744467938
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.