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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 51-60 of 416 reviews
Aug 10, 2021
Reviewer name: Tomatolady47
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing

Both ends of the mattress have yet to fluff up to the 12 inches they are supposed to. Been over a week of waiting.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Nov 3, 2020
Reviewer name: Dawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

Very comfortable mattress. It took about 4 days to fully decompress. It's one of the most comfortable mattresses I've slept on.

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Mar 7, 2022
Reviewer name: Kris
3 out of 5 stars
3 out of 5 stars review

Not 12 inches. Soft.

I waited more than a week to see if it bulges to 12 inches but no. It is 10 inches max. Was expecting firmer, but it's softer than expected. On the whole, it is OK.

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Sep 8, 2017
Reviewer name: ElissaB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice, comfortable mattress!

This is my second memory foam mattress and I am absolutely thrilled with this one! It arrived faster than the estimated shipping time I was given and it is a very comfortable mattress. I highly recommend it, as does my back!

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Aug 7, 2020
Reviewer name: Karen
1 out of 5 stars
1 out of 5 stars review

Was so unsatisfied. I have been having it for a couple of weeks and the smell just causes me to get headaches. Plus I wake up so sore due to how firm it is. I honestly well be calling to get a different mattress. This was just not a fit for us.

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reply from Zinus

Hello Karen, We are sorry that you had this issue. The off gassing is harmless and very common in memory foam mattresses, though the smell should have dissipated after a full week. If not please contact Sam's club directly and they will be more than happy to assist you with an exchange or return, Thank you.

Dec 6, 2023
Reviewer name: Lisa
5 out of 5 stars
5 out of 5 stars review

Comfort delivered in the mail!

This bed is so comfortable. The bed was delivered to my house in a large box that i was able to bring upstairs with the help of my daughter. When we unpacked it, it took about 24 hours to completely fluff up. Completely recommend.

Incentivized Review
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Nov 24, 2021
Reviewer name: Charles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zinus night therapy matress :

Nice matress that is firm and sleeps great. Matress took about 48 hrs to expand to full size but it did. You can also sleep on it the first night if need be. Great matress for the price.

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Oct 11, 2020
Reviewer name: Store
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great deal

Great for the price. I like it but my husband thinks it’s a bit too firm. It didn’t even take an entire day to plump up. But we did leave it a full 24 hours.

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Dec 14, 2020
Reviewer name: Judy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too firm

The mattress is very very firm. You do sink down into it, but when you change positions the memory foam doesn’t return to being flat for a while and it feels like you are laying in a lumpy mattress for a minute.

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Apr 9, 2019
Reviewer name: joylanise78
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Feels Really Good

The mattress feels absolutely GRAND!! However, the only reason I couldn't give it 5 stars is because of the smell. I'm two weeks in to ownership, and it still smells. Hoping that it goes away soon!

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