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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 21-30 of 713 reviews
Nov 23, 2023
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Surprisingly comfortable!

I was surprised how comfortable this mattress was! It came in a vacuum sealed bag and needed to rest 24-48 hours before being ready for use, but it was worth the wait. I prefer a pillow top mattress, but found the foam to be a better alternative. It conforms to my body and I don’t wake feeling stiff or achy.

Incentivized Review
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Mar 14, 2018
Reviewer name: Nancy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable mattress at a very good price

First time I order a mattress that comes in a box. It was interesting to see it unfold. Instructions on how to open the mattress bag were simple and easy to follow. Only reason not giving a 5 star, because it didn’t go up to 12 inches. Only 10.5 inches. I have had it for a week now.

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Jan 18, 2017
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My daughter loves her new mattress! It was hard enough to get her up for school before, now she really wants to stay in bed and be comfortable.

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reply from BetterZZZZ

We are thrilled to know your daughter enjoy our mattress. It can be hard to get out of bed sometimes :) Thanks for the nice review!

Jan 6, 2023
Reviewer name: Lynette
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not good for plus size people

Hurt my back soooo bad. Slept on bed for a total of two weeks and i woke up in severe back pain every morning.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Nov 17, 2020
Reviewer name: Alyssa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

After a week the foam is still uneven. Half the bed is 2” shorter and never fully took form. Having a really hard time retuning it. Called sams 3 times and now telling me to take to store.

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reply from Zinus

Hello Alyssa, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Mar 12, 2022
Reviewer name: krisbee
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

NOT 12 inches. Softer than hoped.

Softer than expected. Waited for more than a week hoping it would expand to promised height of 12 inches. It never bulged more than 10 inches. Falsely advertised. Overall, it is average!

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Oct 11, 2020
Reviewer name: Savysinglemom
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what I wanted

This mattress is ok for some I'm sure but as done nothing but hurt my back, hips and neck. I really wish I could return but this is what happens in the time we live in now where you shop online & can not try out the product first.

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Oct 27, 2020
Reviewer name: Garlin
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

After 72 hours it’s still hadn’t inflated complete

After 72 hours it’s still hadn’t inflated completely the quality of sleep value was excellent and it did not have a bad odor at all like some foam mattresses do.

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Aug 30, 2021
Reviewer name: Grace
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

great for the price—few concerns

it’s been a great bed so far. very comfortable. the downsides are that it never fully rose around the edges. there is about a two to three inch ring around the mattress that is lower than the center of the bed. I also noticed it seemed to lose quite a bit of firmness after just a few weeks.

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Sep 9, 2020
Reviewer name: tootles
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Compared to Tempu-rpedic

We received this mattress promptly. The box was not super heavy. I put it on a sheet and pulled the box down the hall to the bedroom. We put the box on the bed and cut the box and rolled the mattress out. The mattress comes out of the box folded in half. The mattress was unwrapped and on the bed by 1:00 and it was filled out completely by bedtime and actually fit our sleigh bed better than the pillow top mattress that we used previously. There was no odor. We sleep on a Tempur-pedic king size that is several years old. This queen size mattress was a little firmer than our Tempur-pedic. It sleeps pretty good.. For the price it is a great alternative to a Tempur-pedic.

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