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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 381-390 of 416 reviews
May 27, 2018
Reviewer name: Jackee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I like the square sides. Easy to get the sheets on

We are enjoying it.

Helpful?6SL67XN713XC13743550897
Aug 26, 2021
Reviewer name: niketa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

mattress didnt open some part of mattress

really bad

Helpful?6SL67XN713XC13743550897
reply from Zinus

Hi Niketa, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Feb 4, 2023
Reviewer name: Tracey
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Matress

It is ‘okay’

Helpful?6SL67XN713XC13743550897
reply from Zinus

Hi Tracey, we are sorry to hear that you're not completely satisfied with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Aug 25, 2019
Reviewer name: Coco
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Helpful?6SL67XN713XC13743550897
Jul 30, 2020
Reviewer name: Sad Shopper
2 out of 5 stars
2 out of 5 stars review

I ordered a king and I'm pretty certain they gave me a cal king because the mattress is longer that its accompanying boxspring and longer than my king size bed. I'm so disappointed in this order. They get 2 starts because the mattress is comfortable. It just looks hideous now hanging over my bed. I plan on returning it ASAP

Helpful?6SL67XN713XC13743550897
reply from Zinus

Hello, we are happy to hear that you are satisfied with the comfort of the mattress however we are sorry to hear that its the wrong size. Please contact Sam's club directly as they would be happy to assist you with a return/and or exchange for the correct size mattress.

Nov 25, 2022
Reviewer name: LB
3 out of 5 stars
3 out of 5 stars review

Too firm

I'm usually not one to pay much attention to reviews because I know everyone has differing opinions but this is one I should have. I've only had this mattress for a week but it is like sleeping on the floor. It is way too firm and I have to continually move due to my shoulders and hips hurting. I'm really hoping that it will "relax" after sleeping on it for a while because I'm sure at this point it would be way more difficult to return it!

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Jan 6, 2022
Reviewer name: Kfhofokc
1 out of 5 stars
1 out of 5 stars review

Not full thickness

Bought a full size for a spare bedroom for an extended stay guest. It hissed, sucked in air, for only like 1.5 seconds at first opening. 3 days later, it's only 6" in middle, 3" on top and bottom ends. Talked to zinus, they said give it a week, add heat, and roll around on it Did all that, and 2 weeks later it's at best 9" in the middle, and 6" on the top/bottom ends. Very disappointed. We had to buy the "box spring" which isn't a spring, just a metal frame, just to get some height.

Helpful?6SL67XN713XC13743550897
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Feb 3, 2020
Reviewer name: cbear5
1 out of 5 stars
1 out of 5 stars review

Hot and squishy - like sleeping on a bag of sand

My husband and I bought this mattress about a year ago. We thought we'd try a memory foam mattress because of all the great reviews, but It's almost impossible to sleep on. The memory foam gets very warm at night. Also if you normally roll or reposition yourself during the night, good luck. You honestly cannot roll over on this mattress. You sink into the memory foam, and you need to use two hands to lift yourself up and then plop yourself down on another part of the mattress. If you land and don't hit a position you like, then you have to try again until you do. I'm not a large person (about 5'3" 115lbs), but I sink into this. I spent about 4 months trying to like it, then about 3 months on the couch, and then I tried peeling off the memory foam and just using the base of the mattress. It's been that way for about 2 months, and it's better, but the base foam is just too hard and I wakeup aching. We plan to buy a new inner spring, which is what I had before, and replace this $300 mistake.

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Aug 11, 2021
Reviewer name: Brooke Landthrip
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE!!

Been very happy with this mattress!

Helpful?6SL67XN713XC13743550897
Aug 30, 2022
Reviewer name: Deb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sleep

Nice mattress still in the trying faze kinda firm

Helpful?6SL67XN713XC13743550897