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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 371-380 of 416 reviews
Oct 6, 2018
marie
2 out of 5 stars review

did not ship within time frame

Was supposed to be delivered and open within 72 hours. It took a lot longer than that to ship. I took about 5 days for it to get to me. In result, the matress is not fluffing up all the way and the sides are collapsed. I am very upset about this.

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Dec 13, 2021
Maly
1 out of 5 stars review

very disappointed

I received 4 days ago and not fully raised especially all 4 corners and surrounding, kind of slide from middle of mattress to both sides. The middle part raised to only 10inch instead of 12 as specified.

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Dec 29, 2017
tigger
5 out of 5 stars review

Super Comfy

We bought for my sons full bed and I wish I had one on mine. He seems to love it and we had no problems with expansion, etc. Time will tell how long it stands up. It's been 2 weeks so far.

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Feb 6, 2023
Ram
2 out of 5 stars review

Uncomfortable and not firm

Even the replacement did not expand for 12 inches inspire of leaving it to breathe for 72 hours. It is uncomfortable and have usa terribke back ache with in 2 weeks of using it. It's not firm and the body literally sinks in where ever I sit or lay.

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reply from Zinus

Hello Ram, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Aug 26, 2021
niketa
1 out of 5 stars review

Verified Purchase

mattress didnt open some part of mattress

really bad

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reply from Zinus

Hi Niketa, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Sep 18, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Loving it

Comfortable

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Mar 26, 2018
Ben E
5 out of 5 stars review

Verified Purchase

Great item

I love it

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Jan 6, 2020
Julie
5 out of 5 stars review

Verified Purchase

Great value

Comfy

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Jul 31, 2021
Trich
5 out of 5 stars review

Verified Purchase

Fantastic!

Fantastic!

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Sep 12, 2020
Denny
3 out of 5 stars review

Verified Purchase

It's alright

It's OK

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