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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 391-400 of 416 reviews
Oct 14, 2019
Reviewer name: JRS
1 out of 5 stars
1 out of 5 stars review

Mildew

Not very happy!! Had this mattress for a couple of months and just flipped it over to find mildew growing.

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Apr 26, 2020
Reviewer name: Nathalie
1 out of 5 stars
1 out of 5 stars review

Ouch.....way too firm

It's been 1 year, installed in the guest room. Expanded just fine in 1 day But this mattress is EXTREMELY firm.....and still way too firm 1 year later

Helpful?6SL67XN713XC13743550897
reply from Zinus

Hello Nathalie, We apologize that the mattress is too firm for your liking.

Jul 13, 2025
Reviewer name: Kristi
1 out of 5 stars
1 out of 5 stars review

2 year max, not worth it!

Bought November 2023. Husband & I only slept well for about a year. For a 10-year warranty, this is definitely not worth the effort, frustration, and now back pains! Just sad that we will be replacing in less than 2 years use (July 2025)!

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reply from Zinus

We&#39;re really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us.<br /> <br />It’s disappointing to hear that we didn’t meet your expectations with the Zinus Night Therapy Green Tea Zest 12&#34; Memory Foam Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we&#39;ll ensure that we address your concerns as quickly as possible.

Feb 28, 2023
Reviewer name: The Vue Family
1 out of 5 stars
1 out of 5 stars review

This is just awful

6 years ago we got the 10inch version of this mattress but decided to use that one for guest and get a new one and we have never had so much back pain and in less than 2 months my husband who sleeps in 1 spot and doesn't move has caused an indent on the mattress. Considering that didn't happen in the 6 years with the old one that is just sad

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 29, 2023
Reviewer name: Marina
1 out of 5 stars
1 out of 5 stars review

Not a good choice for side-sleepers

California King. Spouse and I both found this mattress to be way too firm. Like rock hard, with very little "give" or cushioning and very uncomfortable. We let it settle for 72 hours after removing from the box. We didn't notice any odors that other reviewers mentioned. We tried sleeping on it for 3 nights before giving up. We're both side-sleepers and each morning woke up exhausted with painfully sore hips and shoulders, arms asleep, etc. after tossing and turning all night trying to get comfortable. Maybe a better choice for back-sleepers?

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Dec 20, 2021
Reviewer name: Mommade
3 out of 5 stars
3 out of 5 stars review

Ehhh

Been over 2 weeks since I got the mattress. Had a space heater in my room to help it decompress. The top half is great, but the bottom half isn’t quite there. It’s been like this over a week and hasn’t decompressed. It’s terrible. Still hopeful using the heater, but man, I just wanted a good mattress. Seems nice, only if it’ll ALL decompress and not just half.

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Jan 29, 2023
Reviewer name: Jdjcorvette
5 out of 5 stars
5 out of 5 stars review

UNBELIEVEABLE MATTRESS!!!

So I bought this mattress 3 weeks ago. I am going through a divorce am and pretty much well off but am staying at my mothers until my ex vacates my home. I have a brand new king size Tempurpedic at home that I paid $4400 for. I purchased this queen size to hold me over for 4-6 months until I get my house back. This came in a small box and I unpacked it and thought what a piece of garbage, I guess I will need to return it. I laid it on the ground and it looked like a flat and solid piece of crap. I let it sit for 24 hours like the instructions said to and then looked at it and couldn't believe my eyes. So I put the sheets on it and laid down and to my surprise...I couldn't tell the difference from my $4400 Tempurpedic mattress!!! This is the best $299 ever spent! You will love it!

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Oct 16, 2018
Reviewer name: LarryC
1 out of 5 stars
1 out of 5 stars review

Great price, fast shipping, but mattress bad!!!

Bought this mattress for my son's house, arrived on time compressed in a box, carried to his home and opened it on their box springs. Has been 4 days since it was opened and has not changed in size since the 1st 24hours. It is supposed to be a 12 inch mattress but has expanded out to no more than 10inches on 2 corners and only 8 inches at another. The covering on the mattress is so loose since it has not expanded as it should. I have purchased 2 other memory foam mattress by 2 different manufactures and had no problems with expanding like it should. What can be done to replace it. It is now way to big to put into my car and return to Sam's Club!!(arrived in a box) Plus with my bad knees it would be impossible to drag out of my sons home. If pictures will help I can run to sons home and take pictures to prove it is not expanded properly. Need help ASAP. Son's old mattress is gone and have nothing for them to sleep on. Been 4 days without a bed!! I'm also afraid to reorder the same mattress and run into the same issues if it was in the same manufacture lot. This item has so many good reviews and really wanted this one!

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reply from BetterZZZZ

We're sorry to hear about your experience! If your mattress has not fully decompressed after 1 week, please create a request at the link provided so that you can claim warranty on your mattress: https://support.zinus.com/hc/en-us/requests/new

Dec 27, 2018
Reviewer name: SKS
5 out of 5 stars
5 out of 5 stars review

Fantastic!

We've had this mattress for over a year now and I still love it. It was fairly firm when we first got it and it is still about the same as it was. Comparing cost with memory foam mattresses from mattress stores, this one is an amazing deal. I'm not sure if it's hot to sleep on by itself because we bought a cooling waterproof mattress protector, which I would always use anyways.

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Oct 23, 2019
Reviewer name: J Wahn
3 out of 5 stars
3 out of 5 stars review

comfy mattress

This was a great buy. It expanded really quickly and didn’t smell at all. This is my sons bed and he loves is. We’ve laid on it a bit and it’s comfy, but I’ve not slept on it all night. Cons- it only expanded to 10” and there were comments about a box spring or a frame that we did not get. I expected to receive one since the description said I would + the comments.

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