Thank you for taking the time to share your review. We regret to hear that you had a negative experience with our product. We strive to uphold the quality our consumers have grown to expect and will be sure to forward this feedback to our Product Team. For replacement parts, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:00 am to 5:00 pm EST.

Hi, Thank you for reaching out to us and for providing your feedback on our Brilliance® 10-Piece Set, Leak-Proof and Clear Food Storage Containers. We are sorry to hear that the containers did not meet your expectations and that the latch is difficult to open. Your feedback is vital to us and we will share it with our product team. If you have more feedback or require assistance, please reach out to us using the Contact us form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Rubbermaid Consumer Care.

We are sorry to hear about your experience with the product. Please reach out to us directly so we can gather more information from you and see what options we may have to offer. Our consumer care number is 1-888-895-2110 we are in the office, M-F 9am to 5pm EST. Rubbermaid Consumer Care

Thank you for taking the time to contact Rubbermaid. We’re sorry to hear that our Rubbermaid Brilliance container isn't living up to your expectations.. We'd be happy to help. Our containers have received great feedback and this not something that we hear about often. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact us directly or using the contact form on our website for further assistance. Have a great day.

Thank you for taking the time to submit a review. We understand your disappointment about Brilliance™ Food Storage Containers Set. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110. Have a great day!

Thank you for taking the time to contact Rubbermaid. We’re sorry to hear about the cracking issue of your Rubbermaid Brilliance container. We'd be happy to help. Reheating implies the maximum short term service temperature of a Rubbermaid container is 165°F followed by a cool down period. Maintaining temperatures at 165°F or higher for more than 30 seconds is considered cooking, and is outside the intended use of these products. Also, this item is made of materials that are safe for freezer use. Please note that plastics are less flexible when cold or frozen and may break if dropped. Also note that water expands when frozen, so when filled to capacity the container could expand and crack and the wiper seal could be deflected. If you need further information you may contact us directly or using the contact form on our website. Have a great day.