Thank you for bringing this to our attention. That is definitely not the kind of experience that we want you to have. Please allow us to turn this experience around for you. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.

Hi, Thank you for reaching out to us and for providing your feedback on our Brilliance® 10-Piece Set, Leak-Proof and Clear Food Storage Containers. We are sorry to hear that the containers did not meet your expectations and that the latch is difficult to open. Your feedback is vital to us and we will share it with our product team. If you have more feedback or require assistance, please reach out to us using the Contact us form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Rubbermaid Consumer Care.

Thanks for sharing your review of our Brilliance Food Storage Containers! .We'd like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.

Thank you for taking the time to submit a review. We understand your disappointment about Brilliance™ Food Storage Containers Set. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110. Have a great day!

Thank you for taking the time to contact Rubbermaid. We’re sorry to hear that our Rubbermaid Brilliance container isn't living up to your expectations.. We'd be happy to help. Our containers have received great feedback and this not something that we hear about often. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact us directly or using the contact form on our website for further assistance. Have a great day.