Very satisfied with the buying procedures and the shopping process. Everything was packaged really well and went together without any issues whatsoever. The instructions are spot on!! Love the product and will definitely buy lifetime again and recommend it highly!!

I bought this a week or so ago, and it arrived Thursday. I spent a few hours on Friday working on it, then 10 hours on Saturday, with just me and a little help from my wife. The instructions were great, the parts in separate bags and boxes all easy to follow. It feels solid and my 3 year old son loves it. I was a little worried about the ground I was placing it on, as it was a sand berm I had put up to control drainage near my house and wasn't very level. But this playground seemed to have some play in how it connected together and it doesn't sway or even move at all when climbing around on it. Also it feels much bigger than some of the other models I've seen in my neighbors yard. There were two minor cons. The first is the instructions for adding the net seemed ambiguous on how the right vertical support beam connected to the main frame. I looked through all my yard thinking I had lost a bolt when it turned out it was in a later part of the instructions in a different bag. The second is there were a few places where the paint had rubbed off the bars that make the restraints in the club house and one of the main beams. But I'll get some green paint and cover them. They were minor and not noticeable.

The Big Stuff Adventure Swing Set seems very sturdy and the kids love it very much! The assembly wasn't difficult, as it took a couple of us to assemble it during two evenings after work. There are lots of different parts, but are labeled and easy to understand. So far, we are very pleased!

This is a product that will last. Really high quality, very clever design and thought out instructions. The aftersales support is also second to none. You really get what you pay for with this company. Yes it's more expensive than some playsets made overseas but it's worth every penny

I bought a replacement Cargo net, and a team of very friendly installers came and put my new net on for me. They worked fast and were very accommodating! I was very impressed with how friendly they were. The young lady who handled by order was also very kind and made me feel like she truly cared about helping me get me 9 year old swing set in perfect order. Lifetime is a great company!

The shipping was frustrating. Estes had it for a week before we received it, and it happened to be the only rainy day we’d had. Construction wasn’t too difficult, I had my FIL help when we had something that was more than 2 people could handle. We did lay everything out in the yard and I kept it the sections as it was boxed for ease in assembly. We had it built in 6 hours with the exception of the toys that go under the club house (it was bed time and she needed mommy). Overall great quality and it looks great in the yard.

The product itself is amazing and my girls (2 and 4) love it along with my kids I babysit from home as well. We held off on the trapeze bar and used our fisher price baby swing and it’s perfect. Reason for the 2 star review was the customer service when we had an issue in assembly. My husband and I were able to put it together in 6-7 hours ourselves with the kids running/jumping on top. When we got to the cargo net, the instructions said to straighten out the net and the diagram in the manual showed it flat/flush against each other so I removed the knots (which was a big no no) but didn’t discover that until we put the net on. The pictures played a huge role in the assembly process as to show which way to turn the items for correct positioning so we relied heavily on them since none of the poles/bars had any sort of marking on them. Throughout the manual it notes when to not tighten hardware too tight and other hints/clues to make the process flawless but it had no note on the knots. I contacted their customer service via email asking for a video or information on the knots to correct it and they stated that they had no such help and only offered to “work with me” on another net after I responded back a little irritated. For the price we pay for these items, they should be a little more helpful in my opinion when it comes to helping with problems as such.

Hole in climbing wall is dangerous but other wise a great swingset

Great Playset with a lot of features. Larger in size than I thought, but just means the kids will use it longer. Not the easiest thing to put together, but not the worst. The built app is nice, but it could be a bit more descriptive at times. The instructions and hardware could be put in box 1, not 3 and 4. Overall seems like a quality Playset that will last a while.

We bought this for our 5 grandsons. Overall we are very pleased with this set. Delivery drivers were very friendly and respectful of our property and equipment. The product itself is very well made. We had no issues with any missing parts or damages. Our only issue was the identification of the parts. We spent a lot of time trying to identify the correct parts. Our suggestion to the company would be to label with a sticker, if nothing else. It would make set-up easier, for sure.