I bought this to go with my new gunmetal grey stainless steel sink and it is stunning. We love the two spray options and the fact we can pull the hose to clean those really big pots and pans as well as rinse the entire sink. We’ve only had it installed for a few weeks but are impressed with the initial quality and ease of installation. We highly recommend the faucet.

I bought this because of the reviews Vigo Industries was getting for customer service, nothing is perfect but, if a company will stand behind its product (most companies won't these days) I want to do business with them. I just installed the faucet, it looks great, a little disappointed with the water pressure but, we'll see how it goes.

We've looked at several faucets and settled on VIGO for the reviews, the look and value. Slightly concerned about not having the entire system in stainless steel, but do like the look of the black braided cable. Will need o put it to it to the test after we do our kitchen.

I just received it but have not had it installed yet. It was packaged very well. The warranty is a plus. I chose this faucet, in addition to the look after reading the reviews about customer service. The only thing I didn't like was that I thought it came with the deck plate but it doesn't. Going from three holes to one requires it, so that will delay installation.

I love the way this faucet looks in our kitchen we just remodel. We did an under mount sink and it sits just right in the granite and blends in well with the other stainless steel appliances we have in the kitchen. The pipes on the inside are copper which my plumber said is great. He said overall it is a good faucet. Great quality.

I bought this faucet. After a few months the button on the spray did not work properly. It stayed on spray. I followed troubleshooting instructions in manual. It still did not work. I contacted the company via email and in less than a week, a new sprayer arrived on my doorstep.

I purchased the Vigo Edison pull-down faucet in a matte black finish of the Canadian Home Depot website. I did not realize it at the time that the faucet did not come with a deck plate. When I received the faucet, which was beautiful and the exact height I wanted, I realized my error. I started off by phoning Home Depot. They had the matching deck plate available on their American website, but not the Canadian website. The Canadian website had deck plates made by Vigo, but only in other finishes. Home Depot asked me to call Vigo to get them to send me the deck plate. I then phoned Vigo and they explained that they could not help me because they were not a wholesaler. They encouraged me to phone Home Depot again and see if they could ship it between stores. So I then called back Home Depot. This began a week long process of calling Home Depot and them saying they couldn't help me and then giving me a solution through Vigo, who then said they couldn't do that so they recommended a solution through Home Depot, who then said they could not help me either. I was just about to give up hope and send the faucet back when I thought I would give Vigo one last shot. I was so lucky to speak with David Henderson that day. He went above and beyond to find a solution. He placed me on hold after I recounted all my frustrations and asked for a moment while he worked out a solution. I was a little cynical by this point, but I crossed my fingers and hoped that David could figure something out. It took him almost ten minutes, but when he came back on the phone he told me that he had found a solution. I was so relieved and happy, until our phones disconnected. I almost cried. After all that time, how was I going to get back through to David? Would anyone else help me? Was I going to have to repeat the whole story again? I was shocked when my phone rang. David actually called me back! He then explained the details of how I could get the deck plate and assured me that I would have it in my hands in a week. I was shocked when I received it three days later. I am grateful that David helped me that day. I am thankful that he worked for a company that figured out a way to problem solve in a way that did not require me to return a product that I loved! I am hopeful that they have found a way to make those deckplates available on the Home Depot Canada website or find a way to include them with the faucet. Thank you very much for all your help!

We have had this faucet for 8 years - it has worked flawlessly! Recently the button that toggles between a steady stream and a spray stream was not working properly. I took it apart and noticed one little part that looked like it needed to be replaced. I reached out to Vigo customer service, who promptly responded, and simply shipped me a brand new spray head. I received it in a few days, replaced it, and we are back in biz. I won't buy another brand of faucet (not that I'll ever need one!), not only because of the gorgeous design, but because Vigo stands behind their products 100% - such a rarity these days. So refreshing. Buy with complete confidence!

This faucet took our farmhouse sink to a whole new level! I love the range of motion, the ability to have stream or spray and the single handle makes operating a breeze. My contractor (the hubs) was impressed with the ease of installation and I still can't stop talking to anyone who will listen about how impressed I was with the packaging! Quality from start to finish. When it comes time to upgrade the bathroom fixtures this will be my one and only stop for shopping!

We bought the chrome finish pulldown faucet over 2 years ago. It was easy to install. It works great, close enough to commercial grade but sized for a residence, perfect for our new double sink. After 2 years, it looks as good as it did on the first. It seems to clean itself; nothing sticks to it, almost no smearing, no gross stuff at any joints, even at the sink mount. And it's pretty. Our kitchen gets heavy use with lots of people (we have a pool, 5 grown kids + 16 grandkids + their friends). When the sprayer button broke last week (faucet still worked but couldn't switch between spray or stream), customer service responded immediately, and sent a replacement quickly.