We've had this faucet for about two years now and really enjoy it. Recently the nozzle stopped working. It would no longer switch between spray and pour. However, I contacted customer service and they sent me out a replacement head, pronto. No charge. They were very easy to do business with.

We bought this faucet for our first home remodel. We were drawn to the style, had every feature we were looking for, and at a great price. Plus, the warranty! Finally, installed it in our new kitchen and it is perfect. works great, easy to install (may need a few parts depending on your sink), came beautifully packaged, and cleans VERY easily. The handle is a little bit different for most people to figure out, initially. Vertical direction changes hot and cold, and pulling to the right turns on water. But easy to get used to and easier to handle. Very simple, elegant, versatile. Can rotate direction of the entire fixture easily - great for large or double sinks. Tall frame is extremely convenient when washing large bowls or pots and pans. Faucet head pulls down a fair amount, but I do admit it is somewhat taut. Still, variable spray function is great, and perfect for washing veggies and then switching to clean off dishes. The only thing I didn't like is that the sprayer automatically turns on as single hole spray function, even if turned off in the broader spray function. Does not come with hole plate cover - luckily we found the exact Vigo SS plate cover to match for pocket change. Can't wait to finish our kitchen reno and enjoy all of the compliments from friends and family!

I just bought and installed this faucet so I cannot speak to longevity. That aside this is a rock solid product - all pieces needed for install are shipped with the product. Heavy stainless steel with an expensive look and feel. This looks to be a terrific value. Highly recommended.

I wanted a faucet like this but after getting a feel for this style I was a little leery as the ones I had handled in various stores didn't feel just right. But this faucet was so pretty that I took a chance. I could not have picked something that tied together my new black leathered countertops and undermount stainless sink. Some of the others faucets were reversed colored. I really like the black cord with the stainless coil. This is my first single handled sink and once again I am very pleased with the ease of using it. It can be done with a single pinky finger, almost as good as hands free. We did have a bit of a problem with the instillation. The supply lines were too short, four inches short. We checked every option we could think of and apparently 3/8 and 3/8 ends are not standard. Nor could we find an adapter to go to 1/2" on one end. My husband ended up going under the house and pushing up the water pipes. Thankfully there was enough play in them to do that. That probably should lower my rating, but it's just so beautiful and I am thrilled with this faucet.

Bought this to match our new sink. The faucet appears to be made with quality parts and should stand up to daily use. I’ve owned this for 2 months and have not been disappointed. The soap dispenser is a nice addition and helps keep the counter clear.

Had this installed 2 weeks already had complements on it. Install was a pain for my deep farm sink I had no space to tighten the sink with normal tools so be aware of that......besides that I love the look and function my only thing would be a little more pull cord for the sprayer.

I bought this to replace a laundry room faucet. I wanted something with a high neck that swivels & has a pull out. This faucet is really sleek & probably way too nice for a laundry room but I thought the price was right. It was super easy to install. I did take the flow reducer out.

We are a design firm and love specifying Vigo products for our clients and ourselves. Recently we had a small technical issue with the spray hard on our office kitchen faucet form Vigo. We simply emailed tech support with the problem, there was a friendly reply within the same day, then a tracking number for our replacement part. It was received 2 days later, installed in 5 minuets and working like new once again! So nice to know tech support is on the ball and so helpful, confidence building for us to continue specifying Vigo products on all our projects!

I purchased a condo and it had a VIGO pull-down faucet in the kitchen. The sprayer didn't function properly and I contacted VIGO to purchase a replacement sprayer. They sent me a new sprayer for free! It was quick and they were easy to deal with. I love Vigo!

When I bought this faucet I was leery about it. But when I got it I was very happy with it. Then the button to change from spray to shower broke 8 months after purchase. I emailed Vigo and they had no issue of replacing the sprayer. Thanks Vigo and Their great customer service.