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Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
548 ratings547 reviews
  1. 5 stars67% (366)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

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Showing 81-90 of 547 reviews
Jul 14, 2026
Reviewer name: Dele23
1 out of 5 stars
1 out of 5 stars review

Consistency is not present

[This review was collected as part of a promotion.] I have had continual issues with this refrigerator since day one. The ice doesn't freeze correctly

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hi Dele23, We value the time you took to share your thoughts about the refrigerator, and we appreciate the opportunity to address your concern. The guide below provides helpful information on checking and maintaining your ice maker, including tips related to water filters, water pressure, ice quality, and ice bucket conditions: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ We're happy to help, and thank you for choosing Samsung. Geraldine Samsung Care

Jul 22, 2026
Reviewer name: Yolie
4 out of 5 stars
4 out of 5 stars review

Great fridge! Would recommend.

[This review was collected as part of a promotion.] I love this refrigerator. All of its features are great. I love that it notifies me everything and the only maintenance I’ve needed to do has been change the filter. It is great and spacious.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 5, 2026
Reviewer name: Gsnow
4 out of 5 stars
4 out of 5 stars review

Wife Loves It

My wife loves the 4 different types of ice. The freezer capacity is much bigger than it looks. The cooling design is great. Everything stays cold and nothing freezes in the refrigerator.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 17, 2026
Reviewer name: Craw
5 out of 5 stars
5 out of 5 stars review

spacious

[This review was collected as part of a promotion.] this refrigerator is very spacious and well lit inside the silver color goes good with our kitchen

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 29, 2026
Reviewer name: MACC
1 out of 5 stars
1 out of 5 stars review

None

Worst fridge I ever owned! The fridge wasn’t even a year old and the evaporator and fan went out. I been without a fridge since July 4th. And I still without a fridge July 29th.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hi MACC, We understand how much people rely on a refrigerator every day, and we'd like to connect with you to learn more about your experience and determine the most appropriate next steps to get this resolved. For prompt support, please contact us through any of the channels listed below using the reference number 1153064026:‌ 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Geraldine Samsung Care

Jul 26, 2026
Reviewer name: shopaholic
5 out of 5 stars
5 out of 5 stars review

Great features...connected to smart things apps

[This review was collected as part of a promotion.] The device is user friendly, ergonomic, plenty of capacity for drink storage, vegetable crisp storage, consistent temperature control with many smart features.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 2, 2026
Reviewer name: GTTT
4 out of 5 stars
4 out of 5 stars review

Samsung Smart refrigerator

[This review was collected as part of a promotion.] Great functionality and like the smart features. The only flaw is the ice making getting stuck and jamming on dispensing area.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 27, 2026
Reviewer name: Kchambial
5 out of 5 stars
5 out of 5 stars review

Wow loving it

[This review was collected as part of a promotion.] Extremely nice fridge like really good very nice I love it has huge capacity great featuresNothing can beat this you know like even the price is amazing thank you for such a great product

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 21, 2026
Reviewer name: MHuff
5 out of 5 stars
5 out of 5 stars review

New Fridge

[This review was collected as part of a promotion.] Fridge capacity is great! The freezer capacity is an adjustment, not the best for bulk item boxes.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 29, 2026
Reviewer name: LizaLedezma
5 out of 5 stars
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] Great fridge with maximized space and efficiency. Temperature is easy to adjust and good for my needs.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819