Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
548 ratings547 reviews
  1. 5 stars67% (366)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

Member photos

  • +245 images
Sort by |
Showing 1-10 of 547 reviews
Sep 2, 2026
Reviewer name: Pepper
5 out of 5 stars
5 out of 5 stars review

Great fridge

Refrigerator is great below the features with a Ice and water on the door love the two types of ice in the tray larger cubes and small and even ice brush eyes through the door Large capacity adjustable shelves three crisper shelves make it easy to store snack and food for the kids

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Sep 2, 2026
Reviewer name: Darla
5 out of 5 stars
5 out of 5 stars review

Great Features!

Yes, I do recommend this great Samsung Refrigerator with a 4 way ice maker. I love the space and digital temperature gauge. The bonus is the bottom freezer with spacious room.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 25, 2026
Reviewer name: Texas mom 29
5 out of 5 stars
5 out of 5 stars review

Excellent Performance and Easy to Use

[This review was collected as part of a promotion.] This product has exceeded my expectations. The capacity is excellent, and the adjustable flap makes it easy to fit taller containers when needed. The temperature control is very reliable—it keeps frozen foods frozen and refrigerated items perfectly chilled. The consistency of performance has been great from day one with no issues. The crisping drawer helps keep fruits and vegetables fresh longer, which is a huge plus. The ergonomics are also well thought out, making it easy to organize, access, and clean. Overall, a fantastic product that I would highly recommend.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 13, 2026
Reviewer name: Alejandro
5 out of 5 stars
5 out of 5 stars review

GREAT FRIDGE

[This review was collected as part of a promotion.] Spacious fridge and once you connect to the smart things app it gets even easier and more streamlined to get notifications on when to replace your filter, turn on or off the ice makers, if you leave the door open by accident.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 6, 2026
Reviewer name: Kelnm
5 out of 5 stars
5 out of 5 stars review

The features are nice. I’m just new at owning a fr

[This review was collected as part of a promotion.] Compartments are aranged well. Freezer is nice to use I’m still getting used to the temperature settings. And I haven’t figured out how the ice maker works. I watched videos and read Samsung manual.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Mar 25, 2026
Reviewer name: Johnboy80
5 out of 5 stars
5 out of 5 stars review

Awesome fridge!

[This review was collected as part of a promotion.] The capacity on this thing is crazy big! I still haven't even come close to filling it up. Great door storage too! The ice maker is awesome with four different options (two kinds inside the freezer and two more in the door). It cools quickly and consistently and uses less electricity than my old model. This fridge is the nicest most feature rich model you can buy for the money and they have great financing options too!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Mar 25, 2026
Reviewer name: JRHOEFER
5 out of 5 stars
5 out of 5 stars review

Very Pleased

[This review was collected as part of a promotion.] We've been using this refrigerator for over two months now and so far we're very happy and pleased with it! We didn't think we would use all three types of ice that this produces but it's surprisingly satisfying to scoop up either of the two sizes in the freezer drawer. We like the available app monitoring as well.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 21, 2026
Reviewer name: JaSu
4 out of 5 stars
4 out of 5 stars review

Overall great unit

[This review was collected as part of a promotion.] Love the different ice types and the fact that you can use the dispenser or scoop ice depending on what you need it for. I'm still trying to figure out the best way to put the refrigerator shelves to allow tall items without losing space, but I may just have to remove a shelf. I am also missing my compartment at the top of the door that held my butter and sliced cheese, but that is just getting use to it being in the bottom. The smart things app is cool.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 27, 2026
Reviewer name: Like Ice
2 out of 5 stars
2 out of 5 stars review

No Ice After Warranty Expires

[This review was collected as part of a promotion.] I have the model that has an extra ice maker in freezer. That quit working after two years. It needs two replacement parts that are not available. Additionally we have recently had to turn the freezer temperature down five degrees because it's getting warmer in there.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hi Like Ice, we understand the concerns you've shared about your fridge, and want you to know that your experience is important to us. The guide below includes helpful steps to keep your refrigerator cooling consistently: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ In addition, we'd like to learn more about your ice maker, discuss current parts availability, and go over the next steps with you. Please feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152780600 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

May 20, 2026
Reviewer name: Temo
1 out of 5 stars
1 out of 5 stars review

Great Product but poor quality

[This review was collected as part of a promotion.] Exactly 6 months of working at home (05/09/2026), the compressor and fan stopped working, May 5th Some food got spoiled .... getting it fixed is another ordeal that I will communicate in another survey

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hi Temo, When a refrigerator’s cooling performance changes unexpectedly, it can be disruptive, especially when it’s relied on daily, and situations like this can feel particularly inconvenient. Feedback like yours helps highlight what customers value most when it comes to consistent cooling performance and reliable operation. If you’d like assistance reviewing your refrigerator’s cooling concern and available service options, we’re happy to take a closer look and provide guidance. Please reference 1152520154 so we can check the details together and explore the best next steps. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care