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Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
548 ratings547 reviews
  1. 5 stars67% (366)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

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Showing 71-80 of 547 reviews
Aug 14, 2024
Reviewer name: Ira U
5 out of 5 stars
5 out of 5 stars review

Awesome Fridge

[This review was collected as part of a promotion.] We bought this refrigerator right before July 2024 and it is doing an awesome job at keeping everything nice and cold inside and keeping all our frozen foods nice and frozen. The ice cube options are great and keeps up to our needs with no issues. We also enjoy the cold water that comes out each time we go for water.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jan 19, 2024
Reviewer name: Tracy P
5 out of 5 stars
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] I bought this for our newly remodeled kitchen. As we have had to vacate our kitchen, I am currently using this in my garage and have not yet hooked up the water line/ice maker but I can tell you this fridge is beautiful and I love that I can "control" the settings from my phone app

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 10, 2025
Reviewer name: Lala
1 out of 5 stars
1 out of 5 stars review

Impossible to quickly cleaning

Samsung is supposed to make things easier to use, easier to clean, time saving products. This refrigerator is an epic fail!! You forgot that the ones cleaning this refrigerators are mostly common people who buys your products because of the futuristic ant time saving features. Well... cleaning this refrigerator requires tools, a lot of time, the pieces are easy to break and you end up with a terrible back ache just to remove a shelf. Epic fail!. I wish I knew this before I bought this junk.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung Care

Hello Lala, We understand the difficulty of cleaning the refrigerator. Let us help. Below is a link to the refrigerator cleaning guide. You may also watch the video about deep cleaning the refrigerator. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150325724 to help our team pull up your information when you message us. Thank you. -Angelica

Sep 15, 2023
Reviewer name: PhilJV
5 out of 5 stars
5 out of 5 stars review

Absolutely massive and packed with features!

[This review was collected as part of a promotion.] I am beyond satisfied with my purchase of the Samsung RF32CG5400 refrigerator and I must say, I am thoroughly impressed. One of the standout features for me is the Power Freeze and Power Cool options. These options allow you to quickly freeze or chill your food, which comes in handy when you need to cool down drinks or freeze items in a hurry. It's a time-saving feature that has made my life so much easier. Another feature that I found extremely useful is the 2-Minute Door Alarm. This alarm notifies you when the refrigerator door has been left open for too long. As someone who often forgets to close the fridge properly, this alarm has been a lifesaver. It helps me save energy and ensures that my food stays fresh for longer periods. The ability to control and monitor the temperature of the refrigerator remotely using the Samsung SmartThings App on my smartphone is another fantastic feature. Whether I'm at work or out running errands, I can easily adjust the temperature settings or check if everything is working fine with just a few taps on my phone. It provides convenience and peace of mind knowing that I have full control over my refrigerator wherever I am. Another feature that really impressed me was its fingerprint resistance surface. With previous refrigerators, fingerprints were always a constant battle, requiring constant wiping to keep it looking clean and smudge-free. However, with this model, fingerprints are noticeably less visible, making maintenance a breeze. I couldn't be happier with my experience using the Samsung RF32CG5400 refrigerator. Its innovative features such as Power Freeze/Cool options, 2-Minute Door Alarm, remote control via smartphone app, and fingerprint resistance surface have truly enhanced my daily life and made managing my food storage needs effortless. If you're in search of a reliable and technologically advanced refrigerator, I highly recommend giving this model a try. A game-changer in the world of refrigerators with its impressive features and convenient controls. It's a must-have for anyone looking for reliability and innovation.

Review from The Insiders
Helpful?34HRFEPPLRC613741674819
Aug 8, 2023
Reviewer name: AlyH
5 out of 5 stars
5 out of 5 stars review

Amazing Refrigerator!!!

[This review was collected as part of a promotion.] I want to say thank you for this fantastic opportunity to review this product. I had my previous refrigerator for over 20 years, at the point of no return. When the new Samsung large capacity 3-door French door arrived on the truck, I was afraid that the refrigerator would be too big, but when the delivery team, they had also said that it would be too big. But the delivery company sent another to haul the old refrigerator and place the new Samsung refrigerator, and when I saw that it fit perfectly, I was so excited. When we put the food in the new Samsung refrigerator, there was much more space than in our old one, and we couldn't reach the back. The water dispenser is also excellent, where you can get ice from two places (the second one dispenses ice in the freezer). The freezer also has plenty of space to store frozen items. The two drawers for the freezer allow the household to have their ice cream, and there is plenty of room left over for frozen food items.

Review from The Insiders
Helpful?34HRFEPPLRC613741674819
Oct 8, 2024
Reviewer name: Becks
1 out of 5 stars
1 out of 5 stars review

Worst fridge ever

Purchased a similar model a few years ago and had nothing but problems ice maker only worked for a year so and now we get sheets of ice under the refrigerator drawer and it leaks water on the floor also food seems to spoil really fast. Samsung knows about all these and will not recall them. This fridge was a major disappointment I will never buy anything Samsung and will never recommend.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from SEA Care

Becks, we know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.  Below is a guide to help you diagnose if your fridge has a sheet of ice. Please click on the embedded word. A sheet of ice forms in the refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001857/ We recommend browsing this link to help determine which steps to take when water leaks occur. Click on the corresponding bullet points that closely relate to your water leak experience. Learn more from the YouTube videos and hyperlinks. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/  If your food spoils easily after one day or your ice cream is only fresh the first time you open the carton, you need to adjust the temperatures of your refrigerator and freezer. Please check this link for more details. Kindly click on the embedded word. What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS10001622/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147589245) to help our team pull up your information. Have a great day. ^Camille

Jul 23, 2024
Reviewer name: Chachún
5 out of 5 stars
5 out of 5 stars review

Best Purchase

[This review was collected as part of a promotion.] I am very happy that I bought this fridge, it is spacious and very easy to maintain clean and organized! With the Samsung SmartThings and easy connectivity, I am able to monitor the function of my purchase

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 13, 2024
Reviewer name: MachineTodd
4 out of 5 stars
4 out of 5 stars review

You'll Love the Ice!

[This review was collected as part of a promotion.] I had this Refrigerator for about 2 months, and could not be happier with it. Love the 4 separate types of Ice and the integration with the Samsung App. The only reason I didn't give it 5 stars is because of the open door alert which is great as a reminder but can get annoying.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 13, 2024
Reviewer name: Woodworker
1 out of 5 stars
1 out of 5 stars review

Lousy service.

[This review was collected as part of a promotion.] Bought this in March and July it quit cooling, took 18 days to get it repaired which has lasted 12 days. I am currently waiting to hear when my new refrigerator will be delivered. I really don't think they care if I am satisfied or not.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from SEA CARE

Hi there, Hearing what you went through saddens us. We'd love to speak with you personally to give you updates about the delivery status. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147436526, to help our team pull up your information. Have a great day! ^Chrystel

Aug 13, 2024
Reviewer name: JamNJoh
5 out of 5 stars
5 out of 5 stars review

wonderful fridge

[This review was collected as part of a promotion.] We are loving the fridge so far. it was a little confusing to set up and i had to download app, but other the that its been great. my only complaint is sometimes things will fall behind the freezer and they are so hard to get back out you have to remove the drawers to get to whatever it is .

Review from Samsung US
Helpful?34HRFEPPLRC613741674819