Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
548 ratings547 reviews
  1. 5 stars67% (366)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

Member photos

  • +245 images
Sort by |
Showing 51-60 of 547 reviews
Jul 2, 2026
Reviewer name: Viber
5 out of 5 stars
5 out of 5 stars review

Great by

[This review was collected as part of a promotion.] Great buy, save on energy, great capacity, uses the right temperature

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 2, 2026
Reviewer name: Crystalsman
5 out of 5 stars
5 out of 5 stars review

Huge refrigerator

[This review was collected as part of a promotion.] This fridge is amazing it's huge and it has 4 different kinds of ice!!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
May 28, 2026
Reviewer name: Jmac
5 out of 5 stars
5 out of 5 stars review

Greatcrefrigerator

[This review was collected as part of a promotion.] Great refrigerator overall. Lots of ice and four different ice options.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 5, 2026
Reviewer name: ProfSyFy
4 out of 5 stars
4 out of 5 stars review

Perfect Cooking

[This review was collected as part of a promotion.] Refrigerator works well, I could use more room in the freezer. But the cooling is perfect

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
May 29, 2026
Reviewer name: Cherryblossom88
3 out of 5 stars
3 out of 5 stars review

Great features

[This review was collected as part of a promotion.] overall I've had great experience with Samsung products

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hi Cherryblossom88, It’s great to know your Samsung refrigerator has been working well for you. Feedback like yours helps us continue improving and delivering better experiences. Samsung truly values your business. Geraldine Samsung Care

May 20, 2026
Reviewer name: Shannon22
5 out of 5 stars
5 out of 5 stars review

Easy to clean

[This review was collected as part of a promotion.] Plenty of room. Removable shelves. Easy to install filter. Exterior easy to Clean

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 10, 2026
Reviewer name: RSL1
5 out of 5 stars
5 out of 5 stars review

New 32 Cubic feet fridge.

[This review was collected as part of a promotion.] It has tremendous amount of storage. Very excited to own it.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Feb 20, 2026
Reviewer name: Kelly
1 out of 5 stars
1 out of 5 stars review

Broke after 5 months

We bought this fridge and it only lasted 5 months. The water dispenser never had cold water. We bought an additional warranty for the fridge and it has been a nightmare dealing with Samsung. Sam’s Club won’t help us because it broke past the 90 day point and we have been without a fridge for over 4 weeks fighting with Samsung and have already had 1 technician attempt to fix it that failed. We are now waiting for a second repair technician to attempt to fix it, but first they have to order parts and receive the parts before they will schedule the appointment and then it depends on how far how they are booked so they estimate the appointment won’t happen do another 3-4 weeks at the earliest. Then the technician has to put in notes if it’s a failed attempt to fix the fridge, which took over a week the last time. Then you have to start the process over with fighting with Samsung for an accommodation to even request a refund or replacement item. We are looking at being without a fridge for well over 2-3 months. I would not recommend this fridge and I wouldn’t recommend anything from Samsung. They have horrible customer service and do not want to honor their warranties on products that come dysfunctional from the factory.

Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hello Kelly,<br /><br />We appreciate the time you took to share your feedback, and we value the points you mentioned regarding the water dispenser not cooling, the steps taken toward service, the scheduling process, and your continued commitment to restoring your fridge to optimal performance.<br /><br />If you ever need to reach out to Samsung, please include this reference number (1152194929), as it will help our team quickly pull up your details and provide continued support tailored to your needs.<br /><br />Thank you for your feedback.<br /><br />Christian <br />Samsung Care

Apr 16, 2026
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

New fridge

[This review was collected as part of a promotion.] Love this fridge! All of the features are great! Lots of storage space

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Apr 19, 2026
Reviewer name: Madhu
5 out of 5 stars
5 out of 5 stars review

Ice maker

[This review was collected as part of a promotion.] Capacity, cooling and Efficient and ice maker also water attached

Review from Samsung US
Helpful?34HRFEPPLRC613741674819