Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
547 ratings546 reviews
  1. 5 stars67% (365)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

Member photos

  • +245 images
Sort by |
Showing 331-340 of 546 reviews
Aug 15, 2024
Reviewer name: Angel07kp
5 out of 5 stars
5 out of 5 stars review

Best refrigerator

[This review was collected as part of a promotion.] I purchased the Samsung freezer on bottom Doble doir refrigerator. We could not be more pleased. The ice maker is excel l ent. The water comes out cold. It's a smart refrigerator so it alerts me if someone in the house leaves the door open. A great buy for the price

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Sep 20, 2023
Reviewer name: Fargoan
5 out of 5 stars
5 out of 5 stars review

Gorgeous looking, huge capacity

[This review was collected as part of a promotion.] This is a beautiful fridge and the space inside is impressive. Love the water dispenser and ice maker. The overall layout and design is well thought out. Highly recommend and we are very happy that we got this! The SmartThings app let you know if you left the door open and also allow you to remotely monitor and control fridge and freezer temp. If you forget to close the door right, the fridge also has audible alert to warn you that you left the door open which has gone off a couple times for me. The one feature is quick cool that I haven't had a chance to use but legit one of the most thoughtful features I came across. Forgot to cool your favorite beverage? Well, this fridge has got your back.

Review from The Insiders
Helpful?34HRFEPPLRC613741674819
Oct 8, 2024
Reviewer name: Becks
1 out of 5 stars
1 out of 5 stars review

Worst fridge ever

Purchased a similar model a few years ago and had nothing but problems ice maker only worked for a year so and now we get sheets of ice under the refrigerator drawer and it leaks water on the floor also food seems to spoil really fast. Samsung knows about all these and will not recall them. This fridge was a major disappointment I will never buy anything Samsung and will never recommend.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from SEA Care

Becks, we know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.  Below is a guide to help you diagnose if your fridge has a sheet of ice. Please click on the embedded word. A sheet of ice forms in the refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001857/ We recommend browsing this link to help determine which steps to take when water leaks occur. Click on the corresponding bullet points that closely relate to your water leak experience. Learn more from the YouTube videos and hyperlinks. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/  If your food spoils easily after one day or your ice cream is only fresh the first time you open the carton, you need to adjust the temperatures of your refrigerator and freezer. Please check this link for more details. Kindly click on the embedded word. What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS10001622/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147589245) to help our team pull up your information. Have a great day. ^Camille

Aug 13, 2024
Reviewer name: preussen
5 out of 5 stars
5 out of 5 stars review

Great fridge with great features.

[This review was collected as part of a promotion.] Wonderful fridge with ample space. The design opens up for versatile applications to fit our needs. We tend to have differant needs for space with the seasons and this fridge can easily accommodate larger items or many small items. The three different ice makers ensures that we are always stocked on ice, especially when entering company.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Oct 19, 2023
Reviewer name: gackeret
5 out of 5 stars
5 out of 5 stars review

Ice Bites

[This review was collected as part of a promotion.] This is a remarkable addition to my kitchen, offering both style and functionality. Its mega-capacity of 26 cubic feet ensures ample space for groceries and perishables, making it an excellent choice for my family of 5. One standout feature is the four types of ice production. This includes cruved, crushed, cubed, and ice bites, catering to a variety of preferences and needs. This versatility is a real advantage, allowing for a customized ice experience. The top ice in our house is the ice bites. The stainless steel finish not only lends a touch of sophistication but also resists fingerprints and smudges, maintaining a clean and polished appearance. The LED display and touch controls are intuitive, enabling easy temperature adjustments and ice type selection. Inside, the refrigerator is thoughtfully organized with adjustable and spacious shelves. The power freeze and power cool options are convenient for rapidly chilling or freezing items. While the counter-depth design may limit storage space compared to full-depth models, it offers a sleek and integrated look that complements modern kitchens. It's worth considering your specific storage needs, especially if you frequently store oversized items. In summary, the Samsung RF27CG5400SR is a top-notch refrigerator that combines versatility, style, and functionality. Its four types of ice production, while the counter-depth design and stainless steel finish enhance its aesthetic appeal. With its generous capacity and energy efficiency, it's a solid choice for a modern, bustling kitchen.

Review from The Insiders
Helpful?34HRFEPPLRC613741674819
Aug 15, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best ice maker EVER....4 DIFFERENT KINDS

[This review was collected as part of a promotion.] I've had this refrigerator for a month and it is the best ever! It makes 4 different kinds of ice.It is so convenient and beautiful! The lights inside are amazing.It keeps everything fresh.It is Is a very wonderful refrigerator!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Nov 13, 2024
Reviewer name: RHF7
1 out of 5 stars
1 out of 5 stars review

Samsung deceptive advertising

Samsung deceptive advertising. They advertise a fridge compressor have 10 years warranty but refuse to honor their promise. Samsung train their support personnel to defuse the issues with their products and you end up in a vicious cycle for several weeks hoping that you forget about the warranty and move on.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung Care

Hi there, We can feel your disappointment with this fridge. We are here to help you. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147672898), to help our team pull up your information. Have a great day! ^Rodel

Aug 13, 2024
Reviewer name: DaniLynn
5 out of 5 stars
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] I LOVE this fridge. We purchased it in March and it's been the best upgrade we have made to our home! It's incredibly spacious, we love the variety of ice and the flexibility to turn off certain varieties of ice if we want. It's easy to clean and looks great in our kitchen!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 11, 2024
Reviewer name: Nedrico
5 out of 5 stars
5 out of 5 stars review

Great features and design.

[This review was collected as part of a promotion.] I bought my refrigerator/freezer on 05/28/24 & it was delivered on the 29th. I love it. I especially like the slide out freezer with a top shelf, everything is so handy and you don't dump the cold air every time you open it as with a door freezer. The double door refrigerator is nice too, containing the cold air, except when you have to open both doors to slide out the meat storage drawer.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Oct 2, 2023
Reviewer name: Mdwalton
4 out of 5 stars
4 out of 5 stars review

Thomas family approved

[This review was collected as part of a promotion.] I love this refrigerator! I am wife and mother of two boys. This refrigerator has all the necessary room I need. From pouches of apple sauce, weird creations that somebody made, to pots and pots of food. It holds it all! The doors have special spacing for containers of juice or milk (full gallons I mean! Not just 2 liter sizes). This is great for my little guy that is still not tall enough to reach the full refrigerator. I love the fact that you can connect this fridge to your phone using Samsung smart things app. Your able to make sure that the fridge and freezer is at your selected temperature. It also tells you when any door is left open. Great for parents with younger kids. I've lost plenty of frozen items in the past because we didn't know the freezer was left open! The ice machine is great. I didn't realize that the bottom ice maker continously makes ice! This to me is the highlight of the refrigerator! 4 different types of ice! Amazing! The freezer section is a good size. I have a deep freezer as well so the freezer section might be a problem if you freeze a lot. It's able to fit our ice cream, waffles, and a good amount of other stuff, but not our frozen packs of chicken, meats, and beef. Again, I'm a family of 4. So we freeze a lot. Still a great buy!

Review from The Insiders
Helpful?34HRFEPPLRC613741674819