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Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
547 ratings546 reviews
  1. 5 stars67% (365)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

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Showing 311-320 of 546 reviews
Sep 10, 2024
Reviewer name: Jake
4 out of 5 stars
4 out of 5 stars review

Good so far

[This review was collected as part of a promotion.] Had my GE fridge for 10 years and it died on me so I had to find a replacement in a hurry. Found an amazing deal and decided to give Samsung a try. Only 2 complaints so far. First the top shelf seems a little flimsy due to only having support on the front of it on one side. The second issue is the ice dispenser seems to leak a little bit of water from ice getting stuck inside the door between the ice maker and the dispenser. Seems to be a common problem on the Samsung units as my parents experience the same issue with theirs. Overall i would buy another Samsung if the price is similar or cheaper than a comparable GE unit.

Review from Samsung US
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Aug 8, 2025
Reviewer name: Rudie
5 out of 5 stars
5 out of 5 stars review

Roomier!

[This review was collected as part of a promotion.] Love the extra room inside this refrigerator. It fits in the same space as the old refrigerator but is so much roomier. We like the extra ice cube feature for company and extra summertime beverages.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Sep 10, 2024
Reviewer name: Ivygtz
4 out of 5 stars
4 out of 5 stars review

Great feature is spacious lot of room

[This review was collected as part of a promotion.] I bought it 6 months ago I love it. But out the 2 ice machine the one in the bottom is great. The one on the door not so much it get stuck most of the time. The water also shoots out to far from were the cup is place it’s not center.

Review from Samsung US
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Jan 19, 2024
Reviewer name: JRJ ii
5 out of 5 stars
5 out of 5 stars review

Perfect Family Size Fridge

[This review was collected as part of a promotion.] We've had the Mega Capacity refrigerator a few months now and if not for the ice dropping every now and then you would not even know its running, as it is so much quieter than the old one. I do like the notifications I get on my phone when someone leaves the door open too long, so I can yell for them to close it but do have to admit that because of the size (and how much stuff we pack in) it does take some time to find exactly what you are looking for. Only two small nit picks, the through the door dispenser drip tray is too small (crushed ice tends to fall out after you've removed your cup) and the produce drawers tend to hit the doors when removing larger items. Other than that I wish I gotten it sooner and it lasts as long as the one it replaced.

Review from Samsung US
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Aug 11, 2025
Reviewer name: BKand
3 out of 5 stars
3 out of 5 stars review

Okay so far

[This review was collected as part of a promotion.] Functional wise okay so far (few months only). It is cheaply built. says 25 CuF, but it seems to stuff less than my old Samsung refrigerator(25 CuF) that got replaced. Very rigid interior (cannot adjust the slides). If I had physically seen the refrigerator, I wouldn't have bought it.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung Care

Hi BKand, Thank you for your honest feedback. It’s great to hear that things are functioning well so far, but it’s understandable that the layout and feel of the interior didn’t meet your expectations—especially when comparing it to your previous model. Sometimes, features like storage flexibility and visual space can vary even with the same capacity rating, and it makes a big difference when you're organizing daily items. We appreciate your insight, and feedback like this plays a key role in shaping future designs. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150344166 to help our team pull up your information. Leo

Aug 9, 2023
Reviewer name: SRitte153
4 out of 5 stars
4 out of 5 stars review

So Far So Good

I've only had it a little over 24 hours, but we've been through a lot before we got this fridge. I started with a very large different manufacturer model and it was not good. Ice production was not good, at all, the fridge was dark and so huge on the outside it was impossible for me to reach the rear of the fridge without a stool. I sent it back. Then we went through 3 separate refrigerators from a different manufacturer. Great design, would not keep a safe temperature. They all went back and I ordered this. Within a couple of hours of being delivered it was cold. It's doing a great job. The outside is nowhere near as large as you would think it would be with this kind of capacity. Cons: the lighting situation is not great, it's dark. I wish there was a covered bin in the door to keep butter fresh. The bottom cubbies in both doors are just-this-side of useless they're so oddly positioned and very small. You can't adjust humidity levels in crispers. The water/ice dispenser is very small compared to other models and for its size. I wish I could set my Stanley down in there to refill it, I wish I could put a small pitcher down to fill. Pros: It's honestly huge without feeling unwieldy. Ice production is great though personally I'd rather skip the bite size. But honestly I'm pretty happy. It's nice and cold, something the three other fridges I had ordered from someone else could not manage. Hopefully Samsung has addressed their issues with ice makers. Plenty of room for groceries.

Review from Samsung US
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Sep 15, 2023
Reviewer name: PhilJV
5 out of 5 stars
5 out of 5 stars review

Absolutely massive and packed with features!

[This review was collected as part of a promotion.] I am beyond satisfied with my purchase of the Samsung RF32CG5400 refrigerator and I must say, I am thoroughly impressed. One of the standout features for me is the Power Freeze and Power Cool options. These options allow you to quickly freeze or chill your food, which comes in handy when you need to cool down drinks or freeze items in a hurry. It's a time-saving feature that has made my life so much easier. Another feature that I found extremely useful is the 2-Minute Door Alarm. This alarm notifies you when the refrigerator door has been left open for too long. As someone who often forgets to close the fridge properly, this alarm has been a lifesaver. It helps me save energy and ensures that my food stays fresh for longer periods. The ability to control and monitor the temperature of the refrigerator remotely using the Samsung SmartThings App on my smartphone is another fantastic feature. Whether I'm at work or out running errands, I can easily adjust the temperature settings or check if everything is working fine with just a few taps on my phone. It provides convenience and peace of mind knowing that I have full control over my refrigerator wherever I am. Another feature that really impressed me was its fingerprint resistance surface. With previous refrigerators, fingerprints were always a constant battle, requiring constant wiping to keep it looking clean and smudge-free. However, with this model, fingerprints are noticeably less visible, making maintenance a breeze. I couldn't be happier with my experience using the Samsung RF32CG5400 refrigerator. Its innovative features such as Power Freeze/Cool options, 2-Minute Door Alarm, remote control via smartphone app, and fingerprint resistance surface have truly enhanced my daily life and made managing my food storage needs effortless. If you're in search of a reliable and technologically advanced refrigerator, I highly recommend giving this model a try. A game-changer in the world of refrigerators with its impressive features and convenient controls. It's a must-have for anyone looking for reliability and innovation.

Review from The Insiders
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Aug 13, 2024
Reviewer name: MachineTodd
4 out of 5 stars
4 out of 5 stars review

You'll Love the Ice!

[This review was collected as part of a promotion.] I had this Refrigerator for about 2 months, and could not be happier with it. Love the 4 separate types of Ice and the integration with the Samsung App. The only reason I didn't give it 5 stars is because of the open door alert which is great as a reminder but can get annoying.

Review from Samsung US
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Aug 8, 2025
Reviewer name: mkumar
4 out of 5 stars
4 out of 5 stars review

Overall Happy

[This review was collected as part of a promotion.] The order and delivery process was super easy and streamlined. Have no problem whatsoever with the fridge. Cooling is fast and effective, looks are great and even qualified for the rebates through utility provider. I love the app connectivity too. I can change the temp of the fridge and/or freezer even on the go using SmartThings app. Even show how much power was consumed - thats super nice. Attaching snashot of the app for reference. Only con I can think of is that I opted for one of the biggest ones (31 cu ft) from capacity standpoint and honestly it didnt feel all that big, if at all, when compared to the other non-samsung branded 27 cu ft fridge. Outside of the this, I think I am pretty happy with the purchase and totally recommend this to friends & family

Review from Samsung US
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Aug 14, 2025
Reviewer name: YDL04
2 out of 5 stars
2 out of 5 stars review

Not What I Expected

I had to replace my fridge and I thought this one was a good deal. However, I am disappointed that although its appears large, I design for space is horrible. Im storing less and the shelves are not adjustable as one might think. It's a set position. It's difficult to change the filter, I had to YouTube it. its hard and time consuming to clean the draw shelf, and even after removing it, the design prevents a through clean, any liquid gets trapped in the front and cannot clean it well. this is frustration. Since I had this fridge Im still unable to connect it with the WiFi, and have made several attempts. Im fine with the 2 ice trays in the freezer drawer, but the disadvantage is you ice is exposed to food or freezer odors or any freezer spill. The ice maker when empty can take about 48hrs to fill up. during the summer or entertaining I have to purchase ice.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung Care

Greetings! Thank you for sharing your experience. It’s completely understandable to feel disappointed when an essential home appliance doesn’t meet expectations—especially one that plays such a vital role in your daily routine. We're here to support you. To assist with organizing your refrigerator despite the fixed shelves, we’ve included a helpful link below. It offers guidance on maximizing space and storing items efficiently: Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ For replacing the water filter, genuine Samsung filters are designed to be user-friendly when following the correct steps. The link below includes a step-by-step video and additional support resources through hyperlinks: Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Cleaning shelves and drawers can be time-consuming, especially with certain design limitations. This guide, including a video walkthrough, offers tips on safe removal and effective cleaning: Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you're having difficulty connecting the refrigerator to Wi-Fi, please note that a strong signal is essential. Walls and distance can weaken connectivity. For detailed steps on enabling Wi-Fi and using the SmartThings app, please refer to the user manual linked below—particularly: • Page 45: Enabling Wi-Fi on the refrigerator • Pages 49–51: Installing SmartThings and checking compatibility https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150383077 to help our team pull up your information. Leo