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Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
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4.3 out of 5 stars
stars
547 ratings546 reviews
  1. 5 stars67% (365)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

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Showing 301-310 of 546 reviews
Jan 12, 2026
Reviewer name: Don S
4 out of 5 stars
4 out of 5 stars review

Nice refrigerator

[This review was collected as part of a promotion.] Large capacity fridge & freezer, plenty of ice & good looking.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Sep 15, 2025
Reviewer name: Lolas Dad
5 out of 5 stars
5 out of 5 stars review

great features

[This review was collected as part of a promotion.] We are very happy with the refrigerator, love the small chip ice maker!

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Dec 20, 2025
Reviewer name: Sean
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] We love our new Samsung refrigerator, it’s great, full of space and nice look

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Dec 30, 2025
Reviewer name: Desmond Anji
5 out of 5 stars
5 out of 5 stars review

Fridge

Great product with perfect ice maker, well filtered drinkable water, dimensions was accurately sent as command and fitted at my space,

Review from Samsung Canada
Helpful?34HRFEPPLRC613741674819
Sep 15, 2025
Reviewer name: Buck74
5 out of 5 stars
5 out of 5 stars review

Good features

[This review was collected as part of a promotion.] Very nice fridge, lots of space. Love that it has ice maker for door and freezer.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Nov 7, 2025
Reviewer name: Ooncom
1 out of 5 stars
1 out of 5 stars review

Not satisfied

[This review was collected as part of a promotion.] Difficult to clean glass shelf, must remove everything and extra effort

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from SEA Care

Hi there, We know how frustrating it can be when the refrigerator cannot be thoroughly cleaned. We're here to help. We shared a video link below for tips on cleaning the refrigerator shelves. Please start watching at 1:13 to 3:10. How to properly deep clean the inside of your Samsung refrigerator | Samsung US https://www.youtube.com/watch?v=Zd0-HIDDrM0 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151286960) when you message us so our team can retrieve your information. Thank you. -Kimberly

Aug 14, 2024
Reviewer name: Ira U
5 out of 5 stars
5 out of 5 stars review

Awesome Fridge

[This review was collected as part of a promotion.] We bought this refrigerator right before July 2024 and it is doing an awesome job at keeping everything nice and cold inside and keeping all our frozen foods nice and frozen. The ice cube options are great and keeps up to our needs with no issues. We also enjoy the cold water that comes out each time we go for water.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Aug 14, 2024
Reviewer name: t8erman
5 out of 5 stars
5 out of 5 stars review

31 cu. ft. of Bliss

[This review was collected as part of a promotion.] Have had our new refrigerator for a week and it is just what we needed. The 31 cubic feet is bigger than what we had and holds everything we use on a daily/weekly basis. The water dispenser is colder than out previous GE and we love the 4 different types of ice.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jan 19, 2024
Reviewer name: Tracy P
5 out of 5 stars
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] I bought this for our newly remodeled kitchen. As we have had to vacate our kitchen, I am currently using this in my garage and have not yet hooked up the water line/ice maker but I can tell you this fridge is beautiful and I love that I can "control" the settings from my phone app

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Sep 13, 2025
Reviewer name: JLewis
1 out of 5 stars
1 out of 5 stars review

Do not buy a Samsung refrigerator

Whatever you do, DO NOT buy a Samsung refrigerator. Research the class action lawsuits for Samsung refrigerators first. I’ve had this refrigerator for less than 1 year, and everything in the lawsuits is true. Icemaker leaks into fridge, fridge and freezer do not keep consistent temperatures.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung Care

Hi Lewis, We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your ice maker that is leaking; kindly choose the one that matches, watch the video, and click the embedded words. Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshoot/TSG10003766/?msockid=08e6a45904c26b1f3477b061055f6aec Below is the link to the user manual; kindly go to page 79 for troubleshooting steps for your refrigerator that is not cooling. User manual. https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150725106) to help our team pull up your information when you message us. Thank you. -Ricardo