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Customer reviews for SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person for
SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person
4.3 out of 5 stars
stars289 ratings142 reviews
  1. 5 stars71% (205)
  2. 4 stars10% (30)
  3. 3 stars6% (18)
  4. 2 stars3% (9)
  5. 1 star9% (27)
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Showing 71-80 of 142 reviews
Nov 17, 2022
Mrs Joe Smith
5 out of 5 stars review

31 degrees and it's 104!!

I was so worried about the spa in freezing temperatures here in Southern Indiana, but it is perfect!! No worries about the cold! So far!! It does go to 102 shortly after getting in, but that is still good! Though I don't turn on the bubbles much. I like sitting here without them! If you have the bubbles turned on, it does lower the temperature a few more degrees. This is my first month with the spa, so I don't know what it will do to my electric bill. I very much recommend this spa. I purchased the Bestway Ibiza Saluspa at Sam's Club for $448. I have had a 220 hot tub for years!! I was skeptical about a 110. It's holding its own so far!! I couldn't be more pleased!! I can see fitting 4 adult friends with no problem!

Helpful?5M9DTIXN26LW13738270945
Jun 22, 2023
Kgirl247
1 out of 5 stars review

Not happy!

I received this hot tub as a Christmas gift. We could not set it up until June. From the beginning it has been leaking air and after doing the soapy water we discovered the leaks are from the straps that hold the cover down. We have tried numerous times to reach out to the company with no results. If it didn't leak air I think it would be great, but that is not the case for us and we are very upset that the company is not responding to us at all. Can't use an inflatable hot tub that can't hold air

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello, we are truly sorry to hear that your spa is not holding air correctly. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT.

May 8, 2023
Unsatisfied
1 out of 5 stars review

Defective out of the gate!

I ordered this item as a birthday gift for my wife. It was easy to set up and get ready. However, the Spa will not hold air. It has a leak in the inflatable walls that I cannot find. I have used soapy water in a spray bottle to locate the leak with no success. I have spent considerable time and money to buy a product that should work as advertised. I have bought Chlorine tablets and a test kit that is now of no use to me! Now I am told I will have to take down the spa and take it to the club for a refund. More time and effort. They will not send a replacement. I am very disappointed in Sam's Club.

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello, we are very sorry to hear that your SaluSpa Ibiza is not holding air properly. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 30, 2023
CN423
3 out of 5 stars review

Decent, but cheap

This is our second inflatable hot tub and first square one. I like the square shape as it gives a lot more space to be able to sit than the round one. However the walls are much thinner that the round one we had and that has two issues. One, it loses heat faster as it is not as insulated. Two, you can't sit on the walls like you could with the round one as easily. So overall it is decent for the price and nice to have, but it is definitely cheaper and less quality than other types.

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello, thank you for taking the time to review your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 30, 2023
lovemesomemembersmark
5 out of 5 stars review

GET IT!!

I got this as a family Christmas gift for myself, husband and 2 boys! We've had the inflatable ring pools which are awesome and worth every penny, so I wasn't too concerned about purchasing this inflatable hot tub. Let me tell you, BEST PURCHASE EVER! It has exceeded my expectations! We put it up after Christmas and enjoy using it several time a week in the midwest colder weather! It's been a dream! Feels amazing, easy to maintain, and as long as its above 30 has no problem keeping it's 104 temp. It does drop temp in the winter while in use, b/c it pulls the outside air through the jets, but we soak til it hits 95 degrees, which is probably a good 30 mins, and it's amazing! It takes about 10-20 hours to get back up to 104 in 30 degree outside temps, but if we soak in the evening, its good to go the next morning!! I would buy another one in a heartbeat and have told all my friends they gotta get one! Beats having to buy and maintain a $10,000+ hot tub, when you can get just as much enjoyment and relaxation out of this little nugget!!

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello, we are happy to hear that everyone is enjoying the SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 12, 2023
Erika
5 out of 5 stars review

Verified Purchase

A must for me

I bought this for my screened and porch and Love it!

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello Erika, we are glad to hear you are loving your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Sep 4, 2023
Adirondack Girl
5 out of 5 stars review

Verified Purchase

Great inflatable hot tub for the price!

Love the square design much roomier than a round one .

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello, we are glad to hear you are enjoying your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 20, 2023
Md
5 out of 5 stars review

Verified Purchase

Would buy it again

Was easy to set up and it is relaxing and all we hoped it would be

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello, we are glad to hear that you are enjoying your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 20, 2023
Chris
5 out of 5 stars review

Verified Purchase

Worth the money

Good value and more than expected for the price

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello Chris, If you ever have any questions or issues regarding your SaluSpa Ibiza: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our or submit a warranty claim website.

Apr 15, 2023
Charles
5 out of 5 stars review

Verified Purchase

Boom

Easy set up works like a charm

Helpful?5M9DTIXN26LW13738270945
reply from Bestway USA

Hello Charles, we are happy to hear that you are enjoying your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.