Customer reviews for SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person

Customer reviews for SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person for

SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person

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4.3 out of 5 stars

stars289 ratings142 reviews

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Showing 81-90 of 142 reviews

Feb 4, 2023

RKeith

5 out of 5 stars review

Verified Purchase

Wife happy

Everything works well. Documentation and instructions could be a lot better.

Helpful?

reply from Bestway USA

Hello, If you have any questions or issues regarding your SaluSpa: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 7, 2023

Kelly

5 out of 5 stars review

Verified Purchase

worth it

If you are thinking about it, I say go for it. I did have to find assembly instructions online.

Helpful?

reply from Bestway USA

Hello Kelly, thank you for your review. If you have any questions or issues regarding your SaluSpa Ibiza: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 4, 2023

Deena

1 out of 5 stars review

Verified Purchase

Heat isaue

Takes forever to warm up and when in it looses heat quickly

Helpful?

reply from Bestway USA

Hello Deena, we are sorry to hear that you are disappointed with your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Aug 10, 2023

Rob Moss

2 out of 5 stars review

Verified Purchase

Don't tell a friend about this

The instruction are had to understand- the setup is worse- you need a lot of common sense to get this thing going

Helpful?

reply from Bestway USA

Hello, we are sorry to hear that you are disappointed with your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 25, 2023

Shiryl

1 out of 5 stars review

don't buy

Set this up on Sunday night and it's now late Wednesday and the water just reached 100 degrees . I noticed the hot tub kept turning itself off. The plug is burnt! I will be retuning this item.

Helpful?

reply from Bestway USA

Hello, we are sorry to hear that you have experienced this issue with your SaluSpa Ibiza. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

May 20, 2023

moonshadow21

5 out of 5 stars review

Hydro-therapy time

I bought this is March and it been up about a month. I absolutely LOVE coming home after a long day for "hydro-therapy". Only complaint it the inflatable cover does not hold air... i have tried to file a claim twice online but it never submits.

Helpful?

reply from Bestway USA

Hello, we are glad to hear you are getting the most out of your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Oct 17, 2022

3 out of 5 stars review

Well worth the money!

I was leary about this but it is perfect. Easy to set up and easy to maintain. We didn't want to spend thousands on a hot tub. This met all our expectations. Very enjoyable and the price was right. Plus we can move it wherever we want.

Helpful?

Oct 21, 2023

Mom

1 out of 5 stars review

Verified Purchase

Get better brand.

Liner leaks air, Coleman customer service awful. Going to have to return to store.

Helpful?

reply from Bestway USA

Hello, we're very sorry to hear that your SaluSpa Ibiza is not staying inflated for you. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.

May 17, 2023

T Altmayer

5 out of 5 stars review

Verified Purchase

Excellent value

Great hot tub for the money!

Helpful?

reply from Bestway USA

Hello, we are glad to hear you are happy with your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Oct 20, 2023

Chunter

5 out of 5 stars review

Verified Purchase

Great product, at a great price

Great product, easy to set up, easy functionality, and was delivered early.

Helpful?

reply from Bestway USA