A little skeptical when the box showed up. I thought it had to be the wrong size. It wasn’t. Very heavy. It was a bear to get up to the bedroom and open. Amazing totally expanded in about 2 hours. Great mattress. Very comfy so far. I think it is on the softer side of firm.

I ordered the DreamCloud mattress, the adjustable frame, and the sheets bundle on 2/20/21. It showed they should arrive by March 11. That day came and went. We did receive the sheet bundle and the frame. NO MATTRESS. I called and was told it would be delivered by March 26. That day came and went. NO MATTRESS. I called again and was told it would be delivered by April 3rd. That day came and went. Then I was told it would be delivered by April 10th. That day came and went. Then I was updated that it would arrive by April 15. That day has come and gone (yesterday). If I had known it would be this long, I would NEVER had ordered to begin with. I am so frustrated and nobody from the company seems to care! I will tell EVERYONE I know that they should NEVER order from this company. Wort customer experience I have had in my 50 years.

We bought the king size mattress & foundation & love both of them!! Foundation was very simple to put together & bed was easy to set up. It is on the heavy side so getting it up the stairs was an adventure but def doable with two adults and the actual setup was very simple. The bed is amazingly comfortable! It’s firm but also has amazing give so it is perfect for both myself (who sleeps on my side & back) & my husband (who sleeps on his side & stomach). Overall amazing purchase!! Did a ton of research before buying the bed & def feel like we made the right decision. A deciding factor for me was the 15” height since there is no box spring & it is absolutely perfect size especially with the foundation height. There was some slight smell when we unpacked it but didn’t notice it for more then a day so it quickly fades. Would definitely recommend if you are in the market for a new mattress!!

I've only had this mattress a week so I can't necessarily tell how this bed will feel in the next few months but I've had back back from my last mattress I purchased a couple months prior and within one nights sleep I was 50% better and now a few days later I'm almost 100% better so I have to give props to DreamCloud. Amazing quality. The only thing I'd recommend is definitely putting a sheet or mattress pad on top not only due to warranty, but it has these little flower like things throughout the bed and has hard pieces and can feel them during sleep if no sheet is on. Other than that, fantastic bed!

I have had my mattress since December 1, 2020. When we first unwrap it it has a horrible smell. It is now April 11, 2021 and the mattress still has the smell. It also was not supposed to sag but we are finding that we are getting some sagging in the most laid areas. The mattress is super well constructed, is very cushy, maybe just not for my back. I’m weighing the options on returning it. All the reviews said this would be a great mattress for someone with back issues and wanting a firmer mattress. I’m not 100% sure on that. It’s an expensive mattress and you want to be happy . To be fair I laid on one in a store and it had no smell and felt pretty good on my back but that was only for 10 minutes. Just don’t know what to do. The smell is the worst.

My first impressions after a couple of months with the Dreamcloud are that it is not as soft as the name implies. You will sink into it though, so you will be warmer than an older mattress. It has a fairly tall profile so you will need deep-fit sheets. We rotated the mattress after a month for even break-in. My husband is still not set on keeping this mattress though.

Sleeping like a baby. Dream cloud is a dream bed! I am a side sleeper who needs a very soft mattress. This was our second attempt buying an online mattress. The first was just too hard from another company. The dream cloud hybrid is absolutely perfect.

Only downside was the time to ship, I work as well shipping items and I understand the delays and all the issues this year we have to overcome. However, for a purchase like this it was over a month wait and it was hard for me to figure out how to get rid of my old mattress and wasn't able to sell it as I had no good estimate for the arrival of my new mattress. Now I am sleeping in this new great mattress but I still have my old KING mattress waiting a buyer (that I lost) taking a bunch of space in my living area. Mattress wise, amazing. Just please try to communicate better the ongoing issues as this is not an easy transition to change a mattress.

Can't give this any more stars. We purchased the bed on February 16, it is now mid April and still no bed. I understand a few days or weeks in a delay, but 2 months? Starting to question if this is how the business is ran, will the product be the same?

This has been probably the best mattress I have ever own so far. Just upgraded my bedroom set to king size and this mattress fits perfectly in with it. Very comfortable, very durable, zero back problems anymore. Only downside to it is I thought it would be a little softer to where you can sink in, but form stays true.