Nice mattress for under $1,000. Way better than the mattress store prices. Medium firm, it's what the mattress manufacturers would rate a 6.5 on a scale where 1 is softest and 10 is firmest. Very close to the $2,400 Helix we were considering. Good edge support for a 13" tall mattress. Also sleeps pretty cool temperature. The manufacturer does not provide a sleep guarantee on items sold by 3rd parties like Sam's, but you still have the usual Sam's return policy. You also get the factory warranty by Dream Cloud. ( I called them ) Support from Dream Cloud is overseas if that bothers you.

I was very hesitant to buy a mattress squished into a box, and on top of that, there was no model in Sam's where we could test it. I did some research on the DreamCloud Premier Hybrid and read enough reviews to make the purchase, and I'm so glad I did. At first it seemed very, very firm to me, but after the second night I was totally convinced I had made the right choice. I woke up with no numbness in my hands or arms! That hadn't happened for me in about a year. We have had the mattress for over a month now, and I'm getting the best sleep I've had in a long time!

Soft and supportive. I’ve tried other beds that came in a box and always had to return them after a week or two. Did not expect such a comfortable bed from a box!

Very comfortable! Finally waking up with less back pain.

Comfortable, medium firm. Be careful when you open it. It is heavy and will spring open. Have plenty of space to avoid damage to items.

I really like my mattress I was having problems with my sciatic nerve and it has helped it.

I am providing this review after 1 month. I replaced a 13 Year old Tempur-Pedic The Hybrid mattress is the way to go. It provides the stability required. The firmness is perfect. A solid feel. Not to hard and not to soft. The side edges are not the firmest, but they are ok. The DreamCloud states that it requires a solid mattress base and I have the mattress sitting atop a Tempur-Pedic solid base. Works great. I expected a getting use to period, but within a few days we have adjusted completely.

This mattress feels like sleeping on a rock with a thin pad over the top.

This is not the same mattress as you would get from dreamcloud even though the description is the same. The quality is lower and it is much less supportive. Not worth it.

Bought this at Sam’s. When letting mattress expand the zipper didn’t hold. Dream cloud not responding. Sam’s not honoring their warranty. Said they would respond by email in 24-48 hours. Has been over 10 days and no response. Spoke with 3 customer representatives. The first one offered me $50 gift card to forget the zipper is broken. The 2nd customer representative said unless I ordered online it was my tough luck that I bought a faulty mattress. The 3rd customer representative Kim said I would be getting email after he reached out to Dream Cloud. Very disappointed with Sam’s club customer service. Sam Walton would roll over in his grave ……