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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 41-50 of 1,455 reviews
May 26, 2021
Kimberly W.
5 out of 5 stars review

Absolutely the BEST!!!

A few years ago I began having lower back pain. It became so bad, every time I would get out of bed, my back would be killing me. I knew I had to get a new mattress. I did A LOT of research on mattresses that were the best for lower back pain and I decided to purchase the DreamCloud premier mattress. It was the best decision of my life! It was from day 1 that I noticed a huge difference. Now, I get up every morning and no back pain! It’s amazing what a mattress can do! I highly recommend this mattress!!!

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Jun 7, 2019
Anonymous
1 out of 5 stars review

Bad info

Delivery 3 to 5 days thats not true ,bought May 20 , delivered June 1st when I called know one gave me a reason for the delayed .As far as the mattress is concern 6.5 comfort to firm . I have a very bad back this mattress not for me ( disappointed my wife warned me about ordering online )

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Apr 1, 2019
Anonymous
5 out of 5 stars review

Week 1

We received our queen mattress and foundation a just 5 days ago. So far so good. The mattress was a little finer than we expected, but it is very comfortable and we are waking with no aches and pains. That is not how it was with our previous mattress. We are looking forward to continuing to get acquainted with our new mattress. Service has been very good. Stay tuned.

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Apr 12, 2021
Dean D.
5 out of 5 stars review

Dreamcloud mattress and Nectar adjustable bed frame

The mattress is a hybrid with foam on the top. Comfortable. I was a little scared of the Nectar adjustable bed frame as it required some assembly. The instructions were good and it was fairly easy to construct.. The remote control did not work at first. I read up on what the problem could be and somehow it started working after i tried a few things. Not sure what i did wrong or right but it works. The raising and lowering of thebed is very quiet and smooth. Very nice bed.

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May 30, 2021
Rachel G.
3 out of 5 stars review

The verdict is still out

I have had my DreamCloud Premier for about 2 months now, but I am not 100% sure about it. I sleep better than I did on my old mattress, but still not great. It's a little hard which makes my shoulders and hips sore (I am a side sleeper), but I think it is still breaking in because my husband's side is softer. I got the more expensive model hoping for the best sleep ever, but, unfortunately, it hasn't happened yet.

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Nov 16, 2018
Anonymous
4 out of 5 stars review

I DID NOT WANT TO RETURN IT!

So, I want to start off by saying that I had to return the Dream Cloud. It was too firm for me and my wife. Having said this, however, if the mattress had been a little softer I would have kept it forever.\n\nThis is one BEAUTIFULLY constructed mattress. The warranty and return policy cannot be beat! The delivery for me was excellent. This mattress will last for a long time.\n\nHere's the thing. I spent more than last 15 years sleeping on latex or memory foam mattress. I had not experienced sleeping on any form of springs. If you are not used to sleeping on springs, then think hard before you purchase the Dream Cloud. It will be a firm experience and possibly too firm for petite or even average sleepers regardless of the position you sleep on. The reason for this is that Dream Cloud does not seem to soften much over time.\n\nIf you are used to springs and want the ultimate upgrade, Dream Cloud IS the mattress for you.\n\nMy recommendation for Dream Cloud is to make the mattress in different firmness levels and they will probably corner the hybrid market.\n\nThank you Dream Cloud for a great experience. I mourn it didn't work out.

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Nov 3, 2019
Anonymous
2 out of 5 stars review

I have had my mattress

I have had my mattress for 7 months now, and I am extremely disappointed with the pain I feel every morning! I weigh 165lbs and I dont understand how my side of the bed has a permanent sink in it. I know I am side sleeper, but this is horrible. I will be returning my mattress. I had such high hopes. Very upsetting.

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Jul 8, 2019
Anonymous
5 out of 5 stars review

Unexpected Comfort

We have had the Dreamcloud for about 1 month and could not be happier with the entire process. We did not do white glove service, and for us it really wasn't necessary. I will say we did get the king sized bed and it is VERY heavy so be prepared to get some help. It unwinds easily and smoothly. It only takes a few hours to be ready for sleep. And couldn't be more comfortable. I would definitely agree with the 6.5 rating out of 10 for firmness. I would buy another.

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May 6, 2018
Anonymous
3 out of 5 stars review

I Do WANT To Love This Mattress - So Close

We've been sleeping on a Dreamcloud since sometime in January, shortly after it was launched. It was a last minute switch from two other mattresses we'd narrowed down to to replace our very body-contoured, permanently compressed memory foam mattress of only a year or so. Initially I liked this mattress a lot, and my fiance still does for the most part. It may be due to my greater weight (not heavy per se, at 215 lbs) but I find that throughout the night as I sleep and the foam heats up my body creates a deeper depression in the middle than I would like - not enough support for my buttocks and mid-section - and I get a slight hammock-feel that causes me a bit of pain by morning. This is precisely the reason we replaced out former mattress, though it's to a *much* lesser degree. Still, at the price of this mattress compared to our former one, I'm not sure this can be a keeper for us. The warranty and return policy was a huge factor and as much as I'd like to keep it and not begin this process again, we're strongly thinking about returning it. Perhaps it's just a bit too much soft foam in the top layers - at the beginning of the night everything feels great, but I wake up many nights feeling "concave" and having to shift the middle of the bed and out of the "valley" that's been formed. Overall we really love this mattress, but this one issue may cause us to give it up. Everything else about the mattress exudes extremely high quality.

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Apr 15, 2019
Anonymous
5 out of 5 stars review

Great mattress

At first it felt firm but so glad I stuck it out. After first week I loved it! I am 128lbs and my husband is 180. He likes former beds and I prefer soft. Took a little getting used to but it is super comfy! My husband immediately loved it. We got the pillows too and again, at first thought too hard but now love them too!

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