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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 51-60 of 1,456 reviews
Jun 7, 2021
David B.
3 out of 5 stars review

Dream Cloud Premier Mixed Review

Coming from a Temperother brand and another fam mattress this takes some getting used to. The downside to the all foam beds is they don’t last. The start to develop a indentation in the area you sleep most. I am a side sleeper and my wife is a stomach/ back sleeper. Getting the right mix for both of us us tough. Our last bed left me with shoulder pain due to the indentation on my side. This is a bit more firm and it has taken a few weeks to get used to it. I would say so far not bad but not 100% sold on it, we are about a month in as far as using it.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
2 out of 5 stars review

Hard mattress

The new mattress is hard. I had to put a cushion topper on it to make it soft or alittle soft. It doesn't sleep like a dream cloud like they say. My old mattrese was better and I should of not gotten rid of it so fast. I would return this but it is too late. Very unhappy for the price I paid .

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We wanted to reach out to thank you for sharing your experience with us. We greatly value every customer's perspective and are always looking for ways to incorporate feedback we recieve to provide the best experience possible. If you have any additional concerns, or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Apr 25, 2021
Cindy
5 out of 5 stars review

Don’t wait another day!

In our recent move, the movers destroyed our sleep number bed, so I was unexpectedly in the market for a new mattress. I researched and was looking for the mattress that checked off firm, cushy top and coolness! I can not believe it took me so long to choose a Dream Cloud!! Like others-I’m not restless, only using one pillow (it’s been years), no backaches - it’s truly unbelievable!! It’s firm, yet soft- which I thought was impossible. Best nights sleeps since it arrived and I literally wake up and can’t wait til nighttime to get back in the comfiest bed EVER! Order yours today- you will be sooo glad you did! Premier model.

Review from DreamCloud Sleep
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Apr 13, 2021
Rosalind H.
1 out of 5 stars review

Not received

I ordered my mattress on Feb 19 21. I have not received my order and I call every week to find out why the bed has not been shipped and nobody knows why. Every representative keeps telling me they will send and email when shipped. My mattress is to be paid off in may but I will probably be canceling my order if I dont get and update by the end of April. My experience with this company has been very disappointing and difficult.

Review from DreamCloud Sleep
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May 22, 2021
Nicole R.
5 out of 5 stars review

Best Mattress EVER!!

After having had the same bed for almost 9 years. It was time for a new one. We had never heard of Dreamcloud. At all. Until we started looking. After the reviews, and the fact that it offers what the both of us deem must haves, I haven't slept better than I have since we purchased our mattress!!

Review from DreamCloud Sleep
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Apr 15, 2019
Anonymous
5 out of 5 stars review

A great price for a great amount of comfort!

I did a lot of research to determine if this would be the best bed for us, and kept coming back to the DreamCloud! It is comfortable, quiet, and has very little motion transfer. It is more so on the firm side of the spectrum, but is still able to provide support and comfort.

Review from DreamCloud Sleep
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May 20, 2019
Anonymous
5 out of 5 stars review

Love our Dream Cloud !

We are very happy with our Dream Cloud, fast delivery, easy to set up. No odor after the first couple of days. We thought we liked a little firmer mattress, but this is working out just fine. This is a first for us by placing a large order on line. If it was not a total money refund, I'm don't think we would have made this purchase.

Review from DreamCloud Sleep
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Feb 6, 2020
Anonymous
4 out of 5 stars review

After a couple months with the Dreamcloud...

My first impressions after a couple of months with the Dreamcloud are that it is not as soft as the name implies. You will sink into it though, so you will be warmer than an older mattress. It has a fairly tall profile so you will need deep-fit sheets. We rotated the mattress after a month for even break-in. My husband is still not set on keeping this mattress though.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We appreciate your feedback and have had one of our senior team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.

Mar 18, 2021
Ken
4 out of 5 stars review

One Week in

This is my first new kind of mattress (not the old metal spring variety) and I have slept on it for the last week. It is a king, (not sure if that matters) and I am honestly surprised at how comfortable it is. It isn't life changing as some have stated, but it does sleep well. I left off one star for only one reason.. sitting on the edge of the bed you notice the lack of edge support. I don't sleep there and didn't buy it to sit on, but every so often you sit there and you have to kind of scooch back a bit so you don't slide off. Other than that very small issue and the fact it was a little delayed, but everything is these days so I don't hold that against anyone, it so far is a great purchase.

Review from DreamCloud Sleep
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Jun 6, 2021
Cierra B.
5 out of 5 stars review

Big great bed for a chronic pain cutie

I spent months and months feeling like princess & the pea on my last mattress exchanging it three times. It really has been a great experience, I have an adjustable base (from the last company) and this bed is 10/10! I sleep more soundly and a bit more comfortable. I can also toss and turn through all positions and feel assured that it still feels good under my body!

Review from DreamCloud Sleep
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