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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 31-40 of 1,456 reviews
Apr 2, 2019
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Initial impressions

The mattress still smells after more than a week. We have walked on it a suggested. We did not sleep on it for 3 days. We have aired the room out with fans . The odor also traps in self into the bedding. The mattress is a bit oversized. It nearly fits into a queen frame making it difficult to sheet. This is again after alllowing several days to relax. It is not cloud like comfort. Memory foam feel superficial with nice fabric but sinks to a very firm foundation. I weigh 170 lbs. I suppose if you weighed 130 it would feel more cloud like, but not for me. I’m going to give it a chance for awhile. It seems very well constructed. The comfort is not consistent with the hype.

Review from DreamCloud Sleep
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Sep 4, 2018
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Not as soft as I'd hoped

This mattress was not as soft as described by many reviews. I was hoping to feel like I was sleeping on a cloud. But it is much like sleeping on other foam mattresses. It's pretty firm. Not as firm as others, so I am able to sleep on my side comfortably. Just really want a softer mattress that withstands the test of time. Maybe there's no such thing.

Review from DreamCloud Sleep
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Oct 5, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Wonderful mattress

Best mattress we have ever owned, my wife and I both absolutely love our DreamCloud. Equally comfortable in all sleeping positions, best sleep either of us have gotten in our lives. We love climbing into it at night, and hate leaving it in the morning!

Review from DreamCloud Sleep
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Mar 20, 2019
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

King Mattress order

Mattress was delivered yesterday... Ordered on 2/28/19. Communication was poor between you and myself, the customer. I had to go to your chat 3x to continue to check on my order. The phone # , only said call back later... The bed looks and so far very comfortable!

Review from DreamCloud Sleep
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Aug 19, 2019
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Indentation already starting after a month

The mattress feels incredible luxurious. It is firm and thick. Unfortunately, we already start noticing indentations after a month of use. We both have average weight (M 190 pounds F 155 pounds) so that shouldn’t be the issue. We are grateful for the 12 month try out so we can see how it will hold up over the next few months. Hopefully the indentations are not getting worse.

Review from DreamCloud Sleep
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May 26, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

NEW KING

THIS is our first king size mattress and an upgrade from the Sam Club queen foam. love the new size and the extra firmness compared to the Sams club foam, But we are still getting used to the tufted surface layer as it doesn't compress as easily and gives you a small hilly effect when you first lay down. Hopefully either the tuftedness softenes or we adjust to it.

Review from DreamCloud Sleep
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Jun 17, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

SOOOOOO Comfortable!!!

I couldn't wait to receive it since the first bed I purchased (NOT DREAMCLOUD) was defective and one half of the bed had collapsed. When I told the delivery gentleman what happened to the mattress he was disposing of and his comment was "You are going to love this mattress" and he was 100% correct. It is so comfortable, I have been sleeping like a baby since the first night. Thank you DreamCloud for making such a wonderful mattress.

Review from DreamCloud Sleep
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May 25, 2021
Reviewer name: Cleola W.
5 out of 5 stars
5 out of 5 stars review

Best sleep ever

Love the mattress. We have only had it for about a week but already we can see a difference. Before we could feel the mattress move when one of us moved and now we don't! It's just the right combination of firmness and softness! Awesome! Also customer service was very easy to talk with.

Review from DreamCloud Sleep
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Jun 30, 2019
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Nightmare from day 1

The whole process has been a nightmare (no pun intended). First the wrong size shipped, then the platform came with no legs, then the legs shipped with no brackets to attach them. The bed is extremely uncomfortable right now, but I'm giving it an appropriate time to adjust. So far, if I had to decide right now, I'd say nothing about this bed has been "dreamy".

Review from DreamCloud Sleep
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May 1, 2021
Reviewer name: Kelly N.
1 out of 5 stars
1 out of 5 stars review

Still don’t have my mattress

I really wish I could write something saying how much I love my mew mattress as asked by the email I received but I still don’t have my mattress after waiting a month and a half. Every three days I continue to get a delayed shipment notice. Very frustrating.

Review from DreamCloud Sleep
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