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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 461-470 of 1,455 reviews
Apr 10, 2019
Anonymous
5 out of 5 stars review

Love it!

We just set up our new mattress on Saturday and I have to say we are loving it! Set up is a breeze but be aware - it is heavy! You will need 2 people to move it. I have not noticed ANY odor which I know some people have commented on. We set it up in the morning and slept on it that night. It is firm but not TOO firm - just right!!!

Review from DreamCloud Sleep
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Apr 24, 2021
Kendra P.
5 out of 5 stars review

So Comfortable

We got our sheet set and bed frame before our mattress, at least 2 weeks before. The mattress delivery date was actually pushed back twice and that was a little frustrating. Once the mattress showed up it was so incredibly easy to get the bed frame assembled. The hardest part of everything was getting our old sleep number bed unassembled and out of the bedroom. I’m SO happy with the bed. It’s deliciously comfortable and I’ve been sleeping very well.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
2 out of 5 stars review

Firmer than expected

First, it took almost 2 months for the mattress to ship. The mattress itself is disappointing. It is a lot firmer than I was expecting after reading reviews and information from various online resources. I keep hoping that I'll get used to it, but so far I have more back pain with this mattress than I had with my 15 year old innerspring mattress. Really disappointed.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

Mar 7, 2019
Anonymous
5 out of 5 stars review

LOVE it!!!!

I adore this bed! I am a single Mom with an 11 and 9 year old that tend to end up in my bed each night. The precious bed was broken and sunken in. I decided to bite the bullet and buy the mattress and I am so happy I did!!!! It is SO COMFORTABLE!!!!! I am in heaven and my body feels great when I wake up in the morning! I couldn't be happier and am thrilled I made the purchase!

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
1 out of 5 stars review

Horrible

We no longer have our dream cloud mattress. We returned it one month after purchase because of how VERY uncomfortable it was. My wife and I both were sinking into this bed so much that it caused further problems with my back and her side. We both needed something firm and this was NOT it.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We wanted to reach out to thank you for sharing your experience with us. We greatly value every customer's perspective and are always looking for ways to incorporate feedback we recieve to provide the best experience possible. If you have any additional concerns, or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Nov 6, 2019
Anonymous
5 out of 5 stars review

Absolutely Dreamy!

This mattress has far surpassed my expectations! My husband and I BOTH can finally sleep comfortably. I appreciate a firm mattress, while my husband prefers soft. Together, we agreed that this mattress is a perfect combination! I was hesitant about purchasing a mattress without trying it out first. However, based on the reviews, and 365 day guarantee, I had nothing to lose. I'm so glad we invested in this particular mattress. I'll never own a different kind!!!

Review from DreamCloud Sleep
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Jun 26, 2019
Anonymous
4 out of 5 stars review

Dreamcloud hybrid mattress

This mattress is comfortable but a little more firm than expected. I prefer a medium plush feel and my husband a firm feel. So this mattress is perfect for him. However, we do not wake up with back pain like in our previous mattress. It is very heavy to move about and you will need deep pocketed sheets to cover mattress completely. I suggest a low profile box spring so that you don't have to use a step ladder to get into bed.

Review from DreamCloud Sleep
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Feb 15, 2020
Anonymous
5 out of 5 stars review

A pretty nice bed

This bed is soft. I am a side sleeper and this bed feels comfortable after a month of adjustment from my previous bed. I will say that this bed is definitely better for a back sleeper. I've had this bed since December 2019 and i've not awoken to any back pain so far. Good bed for those who want something a little extra but can't afford the beds that they have their eyes on. Purchased a king size mattress and it is spacious. This bed is heavy but can be maneuvered by a single person if you have experience moving heavy objects. i moved this in the box upstairs one step flip at a time. It is tiring but possible with the proper approach. Personally, i could not smell any odors; I did spray my bed with a febreeze product once a day for three days just to make sure that i did not experience unpleasant odors during my first use. Make sure you allow your bed to fully expand before you use it, I let mine set for three days before putting the frame together and sleeping on the bed. Your bed may not inflate exactly like the picture shows. The advertisement picture is definitely for attracting customers. Other than some minor dimensional (maybe 5-10 cm at most) inconsistencies here or there on one side, my bed was as offered.

Review from DreamCloud Sleep
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reply from Supplier Response

Thanks so much for your thoughtful and detailed review.

Apr 8, 2020
Anonymous
5 out of 5 stars review

Petite Side/Combo Sleeper

About 30 or so days in and my new hybrid DreamCloud mattress is EVERYTHING I’d hoped for and more. It’s super comfortable AND I wake up in the morning with absolutely NO back pain (previously had terrible issues)!!! Having never ordered a mattress on line before, naturally I was super nervous, but believed all would work out. I’m a petite side/combo sleeper and the medium firmness works fine for my needs. The top foam layers hug my curves and promote a great night’s sleep so far. Additional highlights include a super quick delivery and great white glove set-up (5 business days) and there was no off-gassing.

Review from DreamCloud Sleep
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reply from Supplier Response

We are so thrilled that the DreamCloud mattress was everything you were hoping for!

Aug 21, 2018
Anonymous
5 out of 5 stars review

LOVE this bed!!! PAIN FREE!

With the trial period offered and based on the reviews I read, we decided to take a chance...I have had pain for so many years, three expensive beds now gone, and this bed in one week has eliminated all my pressure point pain as well as back pain and numbness in my arm every night. I can not believe how much better I feel! King size with no middle sag, great edge support and the best sleep I've had in years. Going on three weeks and so happy! Very luxurious mattress and so easy to get setup once we got it up the stairs. It was VERY heavy so you might want to take advantage of the White Glove Service. Take a chance and try this bed!

Review from DreamCloud Sleep
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