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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 461-470 of 1,456 reviews
May 29, 2021
Michelle C.
3 out of 5 stars
3 out of 5 stars review

Mattress

We have only had our mattress for a couple of weeks now. The mattress is made well but it’s not as soft and plush as I thought from the description. I understand it will take some time for our bodies to adjust to the new mattress, so we will re-review in a few months.

Review from DreamCloud Sleep
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Dec 26, 2020
Melissa
1 out of 5 stars
1 out of 5 stars review

Liked it at first

Liked it at first but after a year it's sagging in the middle. Me and my partner are not big people but we both end up rolling in the middle. We toss and turn all night. Wish i returned it and feel like getting a knew one but I spent so much money on it. I really wish it was as comfortable as it was in the begining.

Review from DreamCloud Sleep
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Jun 7, 2021
David B.
3 out of 5 stars
3 out of 5 stars review

Dream Cloud Premier Mixed Review

Coming from a Temperother brand and another fam mattress this takes some getting used to. The downside to the all foam beds is they don’t last. The start to develop a indentation in the area you sleep most. I am a side sleeper and my wife is a stomach/ back sleeper. Getting the right mix for both of us us tough. Our last bed left me with shoulder pain due to the indentation on my side. This is a bit more firm and it has taken a few weeks to get used to it. I would say so far not bad but not 100% sold on it, we are about a month in as far as using it.

Review from DreamCloud Sleep
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Nov 3, 2019
Anonymous
2 out of 5 stars
2 out of 5 stars review

I have had my mattress

I have had my mattress for 7 months now, and I am extremely disappointed with the pain I feel every morning! I weigh 165lbs and I dont understand how my side of the bed has a permanent sink in it. I know I am side sleeper, but this is horrible. I will be returning my mattress. I had such high hopes. Very upsetting.

Review from DreamCloud Sleep
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Apr 29, 2021
Carol Z.
4 out of 5 stars
4 out of 5 stars review

Withholding judgement

I let the mattress sit for 4 days and still had wrinkles in the top cover and looseness around all 4 sides. I have now slept on it for a few days to see what happens with a bit more time. That said I have found the mattress to be very comfortable so far. Firm yet cushy with no movement when my partner moves.

Review from DreamCloud Sleep
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Oct 18, 2019
Anonymous
1 out of 5 stars
1 out of 5 stars review

Purchase this mattress because of

Purchase this mattress because of the 365 sleep guarantee. I have had it about 2 months and it makes my back hurt. I reached out to Dream Cloud to return it and the requested some information. I sent them the information and haven’t heard from them since!

Review from DreamCloud Sleep
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May 26, 2019
Anonymous
5 out of 5 stars
5 out of 5 stars review

Everything i expected! Very satisfied!

I was skeptical at first as i was hesitant buying a bed that comes rolled up in a bag and delivered to your door. But this bed has made me a very satified customer. Its very comfortable and you would never know that it was delivered rolled up in a bag. I have back problems and i can honestly say i feel amazing now when u wake up. I have never done a survey like this in my life, this in itself has to say something about this bed. Well worth the money. I puchased the king size. I will say that you will need at least two people to get this thing into your bedroom haha. Im a very happy customer, and so is my wife! Happy wife, happy life, buy a dreamcloud lol.

Review from DreamCloud Sleep
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Nov 27, 2020
Denver
5 out of 5 stars
5 out of 5 stars review

My heart is broken...

Last year in March I was truly blessed with a Dream Cloud Premier Mattress & box spring from a very gracious couple who decided after a few month they didn’t like it. I instantly fell in love with this mattress! I cannot ever remember falling asleep so quickly and sleeping so soundly through the night. I too had asked a few people to try it out and everyone joked about the bed being “cursed” because nobody could lay down for more than 5 minutes without falling asleep! It was amazing and I was so unbelievably happy. In May my husband passed away unexpectedly I was not coping or dealing in any way so I seeked help. During that time everything I owned was stolen. My entire house. I didn’t have much but what I did have I cherished. And that bed was the most heart breaking!! One day (hopefully soon) I’ll be able to get another because I really do miss my sleep!! If you have back issues (I had 4 surgeries in 2017) or just need that “just right” firmness this is the mattress you want!!

Review from DreamCloud Sleep
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Feb 16, 2021
Carl A.
5 out of 5 stars
5 out of 5 stars review

Excellent Experience... great Value!! a MUST BUY!

We purchased the Premier mattress 1 year ago, and I'm trying to get another for our winter home in Phoenix. We were hesitant to purchase the first one because we are traditionalists and go to the store. But, we saw the great reviews and took a chance... and GLAD we did! The box arrived via FedEx and I was able to use my dolly to get it into our bedroom. We bought an adjustable frame from a dealer, (that was OK) and discovered we rarely use that feature. The Premier mattress was easy to extract from the cover it came in and I was careful to follow the instructions on opening, and releasing the mattress. FOLLOW THE INSTRUCTIONS as the mattress is heavy. The result: A DREAMY NIGHTS SLEEP! We both have back problems and since sleeping on the DreamCloud neither of us have complained about back or joint aches. It really is a fantastic product... thus our desire for a second one here in Arizona. I am a former Naval Test Flight Officer and picky on analyzing products... I can confidently say this IS a MUST BUY. Grade: 4.0/4.0

Review from DreamCloud Sleep
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Mar 9, 2021
Thomas S.
1 out of 5 stars
1 out of 5 stars review

EXTREME SHIPPING DELAYS

I made a purchase on Feb. 08-2021. It has now been 5 weeks and the product still has not yet shipped from there warehouse. when i contact them i get we will monitor your purchase and send you an email update. that seems to be untrue. I would think after 5 weeks something more would be done to insure a product shipment. I would be very leery of purchasing this product because of this issue. I am guessing that it will not be shipped this week either. I am losing faith that this company will actually make good on there end.

Review from DreamCloud Sleep
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