Ordering the bed was simple. I opted for the concierge service, when the bed was delivered, the men carried out the old mattress and set up the Dreamcloud. They were courteous and very helpful. They answered all my questions. I slept very well, and continue to do so, but without the chronic back pain upon waking! Very happy with my purchase!

Honestly bed was fantastic the first 2 weeks... But now afterward I wake up experiencing some pretty harsh back pain... I find myself more or less deciding to stay up at night like with my old 200 dollar bed vs sleeping in my old bed... That being said I was willing to give it 2 stars because maybe the custom bed stand and topper the company sells makes a big difference but I am not sure... Not trying to knock it as I said it was AMAZING at first. Got some of the best sleep i've ever had... But now I just get the same old same old... But maybe I need to break it in more and work through the pain... Who knows. We shall see. Sorry for the 2 stars, but just being honest. Didn't submit photos or a video as the bed itself still looks absolutely fantastic and was partly what got me to give it the extra star,

At first it felt firm but so glad I stuck it out. After first week I loved it! I am 128lbs and my husband is 180. He likes former beds and I prefer soft. Took a little getting used to but it is super comfy! My husband immediately loved it. We got the pillows too and again, at first thought too hard but now love them too!

My husband loves this mattress... I am very uncomfortable. I expected more “squish” at the beginning when I lay down. I am getting a gel infused memory foam topper today to see if that will help me. At this point, I would need to return it just because I’m not comfortable at all. Hopefully the topper will help me.

I love my bed! I tried half a dozen beds at my local mattress store and found only one that was comparable to this DreamCloud bed, but it was twice as much and without a sleep bundle. I left the store and wondered if I could do better, then began my internet search when I arrived home. So happy to have found DreamCloud! They not only have the best beds but also the best customer service! My bed is so dreamy and comfortable that everyone in my family wants to lay on my bed to watch TV!

It took a long time for my mattress to get to me. I am upset about that and don’t feel I was compensated enough. I would appreciate if Dream Cloud let their customers know of delays. However it is the best! I absolutely love my mattress! It is is such a wonderful night sleep with great support. I can see my posture changing just from being able to sleep on my back. The mist comfortable mattress ever.

I did a lot of research before choosing this mattress and chose it because so many reviewers stated it was too firm. I like a firm mattress. This felt good to me for about a week but since then I am suffering from back aches every morning and I toss all night. It's mushy and just not comfortable to me. Sorry to say but it is anything but firm. :-(

Mattress is very nice but doesn’t quite meet the expectations we had when we purchased it. It’s not the most comfortable mattress we’ve ever slept on. We think it would be more comfortable if the top was solid and not made up of small squares. The mattress is well made however we’re not sure if it Is worth the price we paid.

We love the Dream Cloud Premier Mattress. Looked at several choices when shopping to replace a 20 year old Wickline pillow top Mattress. We couldn't be happier. Sleeping so comfortable on this mattress for 60 days! Expect this mattress to last for years!

I've had this mattress for a few weeks. It is incredibly comfortable. The perfect amount of firmness and enough give to not think I am sleeping on a board. I wish there were better instructions included for unpacking. It's a king size and was cumbersome. The box was pretty beat up when it arrived but no damage to the mattress. My only concern is how the edges will hold up. They are not very firm and I am hoping they do not sag over time. This was a very expensive purchase for me and I am hoping to get a good many years out of it.