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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 351-360 of 1,455 reviews
May 12, 2021
Amanda G.
3 out of 5 stars review

On the Fence

My wife and I bought this mattress because it was recommended by the National sleep foundation for those with back pain. Unfortunately, the mattress has made our back pain worse, and we actually slept better on our old mattress. We intend on purchasing a different frame and seeing if that makes any difference (the one we have is a platform bed and is in good shape). We are thankful that there is a 365 night trial though!

Review from DreamCloud Sleep
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Oct 18, 2019
Anonymous
4 out of 5 stars review

Almost Perfect

Great Mattress, Very comfortable sleep. It could use alot of help with edge support. I do not feel that I get an entire king size mattress from this. I can't lie close to the edge or sit on the edge like other mattresses. The mattress slopes outward when laying close to the edge, and the edge caves when you sit on it. But I love the comfort and the lack of feeling your partner moving. Please advise if there is something wrong with mine.

Review from DreamCloud Sleep
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May 21, 2019
Anonymous
1 out of 5 stars review

Nightmare Rocks

I'm so disappointed in this matress. I had high expectations as I was referring by a very close friend who loved theirs. My wife and I wake up in pain every morning. I called after two weeks to return only to be told I have to wait at least 30 days to adjust to it. Counting the days and it has not gotten any better. It's just too firm a mattress. It is very well made. If you enjoy sleeping on cement then maybe this is for you.

Review from DreamCloud Sleep
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Apr 1, 2019
Anonymous
5 out of 5 stars review

Week 1

We received our queen mattress and foundation a just 5 days ago. So far so good. The mattress was a little finer than we expected, but it is very comfortable and we are waking with no aches and pains. That is not how it was with our previous mattress. We are looking forward to continuing to get acquainted with our new mattress. Service has been very good. Stay tuned.

Review from DreamCloud Sleep
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Aug 28, 2019
Anonymous
1 out of 5 stars review

Do not buy Dreamcloud now

I have two Dreamcloud mattresses. The first is exactly as advertised. The second is inferior. 13 inches deep instead of 15 inches as advertised. The new tag even lists 13 inches as specification. There is no cashmere top, it is 100% polyester. Finally. The 'sleep concierge' don't know their product and want you to prove it's an inferior product. I will be returning the second mattress. 8/27/19.

Review from DreamCloud Sleep
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Apr 14, 2021
Jim K.
2 out of 5 stars review

Was great the first year

The first year we thought the bed was awesome. Not long after the 1 year period we noticed dips on our sleep sides and was rotating the bed constantly to try and even them out. Now on 3 years I wake up with a soar back every morning. The ridge in the middle is big enough to not make it over rolling!

Review from DreamCloud Sleep
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Apr 14, 2020
Anonymous
5 out of 5 stars review

So far so great!

Got this for my parents. My dad has a bad back and my mom hated her old mattress. We were hesitant because we were purchasing online. But felt secure with 365 night trial. It’s only been 4 days but it’s made a difference! It’s firm but not hard and uncomfortable. It’s plush but not too soft and clumpy. Thank you dream cloud! I will make a future purchase for myself! Alma in Austin TX :)

Review from DreamCloud Sleep
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reply from Supplier Response

Thank you for your feedback! We truly appreciate your feedback and are happy to hear that your parents are getting their best night's sleep. We can't wait for you to have one!

May 24, 2021
Emme
3 out of 5 stars review

Not as expected

I rarely write reviews on product. This dream cloud hybrid mattress, I was expecting more but it was a disappointment for now. I have the bed for over 1-2 months and seem like the bed has not rise/ inflated all the way. There’s a air pocket along one side of the bed and seems like it sinks down. Definitely not as pictured on the website. I was really hoping this dream cloud would be better than my previous nectar. :cry:

Review from DreamCloud Sleep
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Jun 13, 2019
Anonymous
3 out of 5 stars review

Seems very well built but much firmer than expected..

My wife and I were greatly looking forward to receiving our dreamcloud mattress. After spending countless hours doing research online we decided on a dreamcloud. Unfortunately we are finding this mattress much much firmer than we expected it to be. I’m a large guy at 6’4 235 lbs and I still feel like I am barely sinking into this thing. We are going to give it a few more weeks to see if it softens up but as of right now we plan on returning it.

Review from DreamCloud Sleep
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Feb 27, 2019
Anonymous
2 out of 5 stars review

Started out well but sag happened

This was my first internet mattress purchase. I was willing to take the risk because of the 365 day trial period. The delivery was straightforward and installation could not have been easier. The first 6 months were great -- nice, firm mattress. After that I started noticing a distinct sagging in my spot. I figured it was conforming to my size/shape. After another month or two, I am not a happy sleeper. I wake up with back pain, which is getting worse. My spot has become too soft and saggy. I have requested a return as I am still within my 365 days trial period. Eager to see if the return is as convenient as their website says it is.

Review from DreamCloud Sleep
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