I love my bed! I tried half a dozen beds at my local mattress store and found only one that was comparable to this DreamCloud bed, but it was twice as much and without a sleep bundle. I left the store and wondered if I could do better, then began my internet search when I arrived home. So happy to have found DreamCloud! They not only have the best beds but also the best customer service! My bed is so dreamy and comfortable that everyone in my family wants to lay on my bed to watch TV!

I have only slept on the mattress one night but it has been good so far. Supportive while being just soft enough. My issue was with the purchasing process. My credit card was billed immediately and it took 7 business days to ship. My receipt said it would be shipped in three days. You can imagine my discomfort in have fully paid and then not receiving a shipping confirmation as promised. Customer support was less than helpful.

I was so hoping that my sleep experience was like that of so many others, but it hasn't. My first night my hips bottomed out and there was pain. I put down some egg carton foam and that helped. So far, since getting the mattress, I have awakened with lower back pain each morning. I've tried sleeping with a pillow between my knees but that hasn't helped. Even with my backaches I find the Premier very comforting and am still experimenting to find a totally wonderful sleep. It is truly a shame that I have the problems that I do because in generally like the mattress.

At first, I thought the mattress wasn’t as soft as the one I tested in the store but it has softened up over time and I’m hoping it continues to soften a bit more. Otherwise, I’m loving it and am seeping better with less discomfort and aches when I wake up.

This was my first internet mattress purchase. I was willing to take the risk because of the 365 day trial period. The delivery was straightforward and installation could not have been easier. The first 6 months were great -- nice, firm mattress. After that I started noticing a distinct sagging in my spot. I figured it was conforming to my size/shape. After another month or two, I am not a happy sleeper. I wake up with back pain, which is getting worse. My spot has become too soft and saggy. I have requested a return as I am still within my 365 days trial period. Eager to see if the return is as convenient as their website says it is.

I was really looking forward to sleeping on a cloud. I’ve given it several months now. And it’s just too firm. Everything went super smooth. From ordering to delivery to set up. I’m very impressed with the company and the standards, but I’m going to have to take advantage of the warranty and try to find something else. This mattress is rated a 6.5 for firmness but there’s no way. It’s more like an 8. A solid 8. Maybe even a 9. Even with the pillow top. I’m really bummed. I researched for months before making this purchase. I’m thankful for the warranty!

I bought this mattress on March 2021 and they delivered on may 2021. I was so excited thought all my ache problem will be gone. It didn’t resolve my sciatica problem instead it produced shoulder and legs problems. If I sleep straight it is okie, but this will not support side sleepers. Now again I bought floor mat and sleeping there now. Just today only I request for my return process.

My husband and I are able to sleep in and wake up without back pain again! It’s prefect for me being a side/stomach sleeper. My husband doesn’t snore as bad sleeping on his back anymore. It’s firm enough for support but soft enough to have a smidge of give. The only thing I find funny is how the top layer has little ridges/domes/lumps and make finding my spot tricky. We’ve had the mattress for a month now.

The mattress still smells after more than a week. We have walked on it a suggested. We did not sleep on it for 3 days. We have aired the room out with fans . The odor also traps in self into the bedding. The mattress is a bit oversized. It nearly fits into a queen frame making it difficult to sheet. This is again after alllowing several days to relax. It is not cloud like comfort. Memory foam feel superficial with nice fabric but sinks to a very firm foundation. I weigh 170 lbs. I suppose if you weighed 130 it would feel more cloud like, but not for me. I’m going to give it a chance for awhile. It seems very well constructed. The comfort is not consistent with the hype.

I have always had problems with my hips going numb when I sleep. It didn’t matter how expensive the mattress was! Then I found dreamcloud premier, I no longer have issues with my hips going numb or feeling like I was fighting someone while I slept. I wake up refreshed and ready to take on the day now! Thank you dreamcloud!