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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 191-200 of 1,456 reviews
May 13, 2018
Anonymous
2 out of 5 stars review

Difficulty of delivery

Just make sure you have time the first delivery date will probably not be the last. Unfortunately for us, we were leaving the country and they didn't even ship the mattress until a month after the initial shipment date, resulting in us having to ship later and a higher fee. Haven't slept on the mattress yet, but looking forward to it.

Review from DreamCloud Sleep
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Sep 17, 2018
Anonymous
5 out of 5 stars review

Looking forward to great sleep!

We just received our Dreamcloud mattress and can't wait to sleep on it! The ordering, delivery & set-up were seamless. We are going to follow the recommended guideline on giving the mattress a full 24 hours to breathe before sleeping on it, but can't wait to try it out!

Review from DreamCloud Sleep
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Jun 6, 2021
nanette k.
5 out of 5 stars review

Amazing mattress

This didn’t work out for me because I am 67 years old now and have developed some difficulties with my health. I couldn’t turn over in this wonderful mattress because it was so soft and you get the feel that you are sleeping IN the bed instead of ON the bed. I didn’t consider that when I made the purchase. Any earlier time of my life I would have been soooo happy with it. It is a wonderful bed!

Review from DreamCloud Sleep
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Jun 14, 2019
Anonymous
3 out of 5 stars review

Just Wish

Overall, the mattress is pretty comfortable and we’re sleeping much better than we did on our older one. However, it did off-gas much more than expected and I can still smell it even now and we’ve had it for well over a month. It is not a pleasant smell. Although it is very comfortable I was hoping the mattress would have a little more of a springy, bouncy feel considering it’s part innerspring. I was trying to get away from the “lifeless” and dense feel of memory foam. But that’s what this mattress reminds me of a little bit. We’re going to give it a couple more months.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
3 out of 5 stars review

The Dreamcloud bed was highly

The Dreamcloud bed was highly recommended by my sister. I did a bit of research but probably not enough to know how soft the mattress is compared to the iCloud hybrid we were used to. We are not stiff or achy after sleeping on it, so it’s possibly supportive in its own soft way. We’ve had it about four months and still deciding if it is the mattress for us.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

Aug 9, 2018
Anonymous
3 out of 5 stars review

Good

Its difficult to review a mattress because everybody likes a different feel. Me personally, I like a more firm mattress, and due to this I have been a little disappointed in the DreamCloud. I think it is a great and durable mattress and it is very comfortable, but I just wish it was more firm. At times, I feel like I am sinking in a bit. Again, this may be great for others. I do wish DreamCloud offered different firmness options.

Review from DreamCloud Sleep
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Oct 20, 2020
Anonymous
5 out of 5 stars review

Tried a number of different beds. Dreamcloud has been the best so far.

We tried a couple of different beds (Purple and Winkbed). While they are both quality beds they were not comfortable for my girlfriend and I. Third time the charm as they say. Dreamcloud has the perfect mix of softness and firmness for us. I would recommend Dreamcloud beds to friends and family.

Review from DreamCloud Sleep
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reply from Supplier Response

We're glad you like it! Thanks for sharing your review.

Aug 7, 2019
Anonymous
4 out of 5 stars review

Comfy mattress

The mattress is super comfortable. I would recommend it. I would not recommend the set up service. If I don’t need your old mattress hauled off save the money. The new mattress didn’t quite fit in our frame and the set up crew didn’t say anything. Just in packed it and left it hanging over the edge of the bed frame.

Review from DreamCloud Sleep
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Jun 3, 2021
Kelly C.
5 out of 5 stars review

Just buy it!

I have carried twins and my back is not in the best shape. I noticed my old bed was starting to cause pain and pressure pain in my hips and ribs and lower back, after researching, my fiancé and I decided to give the Dreamcloud premier a try and we are both in love. The best is firm in a supportive way-not hard, like the other reviewers have said soft, but firm. Listen, I’m working remotely still and clocking out for naps. Yes, it’s THAT good! I no longer have that pressure pain. Set up was a breeze. I didn’t experience a harsh smell. I order 4/4/2021 and my king mattress arrived when it said it would. It’s a beautiful high quality mattress! That I would buy again and again. My children want one!

Review from DreamCloud Sleep
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Feb 15, 2020
Anonymous
5 out of 5 stars review

A pretty nice bed

This bed is soft. I am a side sleeper and this bed feels comfortable after a month of adjustment from my previous bed. I will say that this bed is definitely better for a back sleeper. I've had this bed since December 2019 and i've not awoken to any back pain so far. Good bed for those who want something a little extra but can't afford the beds that they have their eyes on. Purchased a king size mattress and it is spacious. This bed is heavy but can be maneuvered by a single person if you have experience moving heavy objects. i moved this in the box upstairs one step flip at a time. It is tiring but possible with the proper approach. Personally, i could not smell any odors; I did spray my bed with a febreeze product once a day for three days just to make sure that i did not experience unpleasant odors during my first use. Make sure you allow your bed to fully expand before you use it, I let mine set for three days before putting the frame together and sleeping on the bed. Your bed may not inflate exactly like the picture shows. The advertisement picture is definitely for attracting customers. Other than some minor dimensional (maybe 5-10 cm at most) inconsistencies here or there on one side, my bed was as offered.

Review from DreamCloud Sleep
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reply from Supplier Response

Thanks so much for your thoughtful and detailed review.