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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 181-190 of 1,456 reviews
Mar 7, 2019
Anonymous
4 out of 5 stars review

Dream Cloud Mattress

We are sleeping better thanks to our new DreamCloud mattress! Once we got the bed we fall asleep quickly and both noticed not tossing or turning until morning. I give this product 4.5 stars only because of the chemical smell hasn’t dissipated after 3 days. Still very strong odor and were both concerned if this could have long term affects.

Review from DreamCloud Sleep
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Jun 7, 2021
Matt
5 out of 5 stars review

Didn't work for us but did get refund.

Tried the hybrid mattress coming from a temperpedic. I am 235lbs and when I rolled over my wife would feel the wave and wake up, individual coils didn't stop motion transfer for us. Company tried their best to make it right but we didn't think mattress was defective it just didn't work out for us. appreciated the trial period during the pandemic as we couldn't get out to physically to test mattresses. Although we didn't end up keeping the mattress, I can safely say that the company did their best and would recommend giving them a try.

Review from DreamCloud Sleep
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Apr 22, 2021
Denise K.
4 out of 5 stars review

Wonderful Sleep

We received our mattress a few weeks ago and are enjoying a wonderful experience. The mattress is really supportive and I notice that it seems to keep me cooler while I’m sleeping which is great. It took a while to get our mattress (king size) but it has certainly been worth the wait.

Review from DreamCloud Sleep
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Mar 2, 2021
Richard E.
4 out of 5 stars review

Pleasantly surprised

I bought the mattress for a second home. I only get to sleep on it about one week a month. So far I like it more than my two year old mattress I spent a lot of money on. The DreamCloud is a little harder than I expected. I’d rate it a 6 or 7 for firmness. I still get a sore hip as a side sleeper, but it’s not as bad as my regular mattress.

Review from DreamCloud Sleep
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Nov 16, 2018
Anonymous
4 out of 5 stars review

I DID NOT WANT TO RETURN IT!

So, I want to start off by saying that I had to return the Dream Cloud. It was too firm for me and my wife. Having said this, however, if the mattress had been a little softer I would have kept it forever.\n\nThis is one BEAUTIFULLY constructed mattress. The warranty and return policy cannot be beat! The delivery for me was excellent. This mattress will last for a long time.\n\nHere's the thing. I spent more than last 15 years sleeping on latex or memory foam mattress. I had not experienced sleeping on any form of springs. If you are not used to sleeping on springs, then think hard before you purchase the Dream Cloud. It will be a firm experience and possibly too firm for petite or even average sleepers regardless of the position you sleep on. The reason for this is that Dream Cloud does not seem to soften much over time.\n\nIf you are used to springs and want the ultimate upgrade, Dream Cloud IS the mattress for you.\n\nMy recommendation for Dream Cloud is to make the mattress in different firmness levels and they will probably corner the hybrid market.\n\nThank you Dream Cloud for a great experience. I mourn it didn't work out.

Review from DreamCloud Sleep
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Nov 29, 2019
Anonymous
4 out of 5 stars review

Great Service, Nice Mattress, Too Soft

The service, presentation and shipping of the product is all great. While the mattress is considered med/firm it is still very soft for my taste (my daughter described it as a waterbed). As it does sleep well and I am trying to adjust, but it is softer than I expected.

Review from DreamCloud Sleep
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May 6, 2018
Anonymous
3 out of 5 stars review

I Do WANT To Love This Mattress - So Close

We've been sleeping on a Dreamcloud since sometime in January, shortly after it was launched. It was a last minute switch from two other mattresses we'd narrowed down to to replace our very body-contoured, permanently compressed memory foam mattress of only a year or so. Initially I liked this mattress a lot, and my fiance still does for the most part. It may be due to my greater weight (not heavy per se, at 215 lbs) but I find that throughout the night as I sleep and the foam heats up my body creates a deeper depression in the middle than I would like - not enough support for my buttocks and mid-section - and I get a slight hammock-feel that causes me a bit of pain by morning. This is precisely the reason we replaced out former mattress, though it's to a *much* lesser degree. Still, at the price of this mattress compared to our former one, I'm not sure this can be a keeper for us. The warranty and return policy was a huge factor and as much as I'd like to keep it and not begin this process again, we're strongly thinking about returning it. Perhaps it's just a bit too much soft foam in the top layers - at the beginning of the night everything feels great, but I wake up many nights feeling "concave" and having to shift the middle of the bed and out of the "valley" that's been formed. Overall we really love this mattress, but this one issue may cause us to give it up. Everything else about the mattress exudes extremely high quality.

Review from DreamCloud Sleep
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Apr 12, 2021
Brian L.
1 out of 5 stars review

Still no bed, 2 months later

Can't give this any more stars. We purchased the bed on February 16, it is now mid April and still no bed. I understand a few days or weeks in a delay, but 2 months? Starting to question if this is how the business is ran, will the product be the same?

Review from DreamCloud Sleep
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Nov 6, 2019
Anonymous
5 out of 5 stars review

GREAT Experience!

I had many questions & interactions with multiple service agents on-line prior to my decision to buy, all of which were extremely professional & helpful. I'm not one to make purchases sight unseen, but after reading ALL of the reviews, like so many others, I took the plunge and so glad I did! White Glove service was wonderful & worth the price for me. The bed was a bit firmer than I expected. I discussed this with their Concierge one month later. They were tremendously helpful. The Soft-Topper was exactly what I needed to make my mattress exactly what I was hoping for. My experience with DreamCloud, start to finish, has been a GREAT one!

Review from DreamCloud Sleep
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Aug 3, 2019
Anonymous
5 out of 5 stars review

LOVE THIS MATTRESS

This mattress is amazing! Hands down. I rely so much on reviews and did SO much research to find the best mattress out there. I’m so glad we came across this one!!! It’s soft, yet firm and I absolutely love crawling into bed now. I love a soft bed and my husband loves a more firm so it’s the perfect combination for us! He gets up earlier in the mornings than I do and I never feel him get out of bed. We’ve had the mattress in use for a month now and I can honestly say there’s no going back! I recommend getting the mattress protector with this purchase! The mattress is thick so I wanted a protector that was made just for this mattress! It’s pricey but totally worth it! It is extra thick and adds to the comfort of the bed but it also is designed to protect the mattress from anything and everything. Totally worth it! I bought 18” thick sheets for this mattress. I hope my review helps!

Review from DreamCloud Sleep
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