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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 121-130 of 1,456 reviews
May 19, 2021
Renee M.
5 out of 5 stars review

Bought for daughter returning from

Bought for daughter returning from college. Extremely comfortable. instantly falling asleep, no restlessness during sleep. Very pleased w purchase. Buying 2 more : 1 queen and 1 king. Luxury bed. roomy for 2 queen size. Pillow top comfort is by far well worth the extra money.

Review from DreamCloud Sleep
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Oct 16, 2020
Anonymous
4 out of 5 stars review

It's Okay

We were looking for a firm comfortable mattress and found this one is used on a high end cruise line, so we decided to make the purchase. After waiting a month for delivery, we received the mattress and found it to be built sturdy. It has been almost 2 months and it is firm but it appears as if it sinks in the middle and I don't believe this mattress will last 5 years, I hope it doesn't get lumpy

Review from DreamCloud Sleep
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reply from Supplier Response

Hello, Harold! Thank you for your feedback. All of our DreamCloud Mattresses are equipped with our Lifetime Warranty, and we would love to help you with your concern! We are happy to evaluate your mattress for replacement. Please contact us! We can be reached by email at support@dreamcloudsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Jun 28, 2019
Anonymous
5 out of 5 stars review

Pain gone

Did a lot of research on beds. Too many to choose from!! But the DreamCloud kept coming back into my mind. Our mattress was almost 30 years old and we were waking up with aches and pains. My husband has a two year injury to his leg that causes him to toss and turn all night and I was waking up aching every morning. So excited when it arrived!! Felt bad for the FedEx man watching him haul it in. You’d never imagine a bed in a box would be so heavy. Lol. We unrolled it and poof! A luxurious mattress appeared and it was sky high! My husband said I look like the princess on the pea bed. Lol. At first thought it was too firm, no sinking into memory foam but after a week of sleeping on it, wake up refreshed and pain free! Plus how can you go wrong with a year trial period. Loving it!

Review from DreamCloud Sleep
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Jun 3, 2021
Kelly C.
5 out of 5 stars review

Just buy it!

I have carried twins and my back is not in the best shape. I noticed my old bed was starting to cause pain and pressure pain in my hips and ribs and lower back, after researching, my fiancé and I decided to give the Dreamcloud premier a try and we are both in love. The best is firm in a supportive way-not hard, like the other reviewers have said soft, but firm. Listen, I’m working remotely still and clocking out for naps. Yes, it’s THAT good! I no longer have that pressure pain. Set up was a breeze. I didn’t experience a harsh smell. I order 4/4/2021 and my king mattress arrived when it said it would. It’s a beautiful high quality mattress! That I would buy again and again. My children want one!

Review from DreamCloud Sleep
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Apr 24, 2018
Anonymous
5 out of 5 stars review

Unbelievably comfortable

I was very skeptical to purchase a mattress on-line. Once we received the mattress it was very easy to set-up. On the first night, I slept like a baby. It was the first time in years that I could sleep on my side without pain. I'm a runner who has chronic hip pain and I was so surprised that I didn't wake up in the middle of the night having to change positions. It is the most comfortable mattress I have slept on! I would recommend this mattress to everyone who has chronic back and hip pain. I feel more refreshed and ready to begin my day since sleeping on the Dream Cloud.

Review from DreamCloud Sleep
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Jun 14, 2019
Anonymous
3 out of 5 stars review

Just Wish

Overall, the mattress is pretty comfortable and we’re sleeping much better than we did on our older one. However, it did off-gas much more than expected and I can still smell it even now and we’ve had it for well over a month. It is not a pleasant smell. Although it is very comfortable I was hoping the mattress would have a little more of a springy, bouncy feel considering it’s part innerspring. I was trying to get away from the “lifeless” and dense feel of memory foam. But that’s what this mattress reminds me of a little bit. We’re going to give it a couple more months.

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Mar 29, 2019
Anonymous
3 out of 5 stars review

Charged immediately took over a week to ship

I have only slept on the mattress one night but it has been good so far. Supportive while being just soft enough. My issue was with the purchasing process. My credit card was billed immediately and it took 7 business days to ship. My receipt said it would be shipped in three days. You can imagine my discomfort in have fully paid and then not receiving a shipping confirmation as promised. Customer support was less than helpful.

Review from DreamCloud Sleep
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Oct 18, 2019
Anonymous
2 out of 5 stars review

Not great

The mattress is really firm. Like really firm. If that’s what you are looking for, you’ll love this mattress. For me, it leaves me feeling stiff and sore. They sent me a memory foam topper to try and help, but it hasn’t done much. This mattress leaves something to be desired, especially for the price. I wouldn’t recommend it.

Review from DreamCloud Sleep
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Apr 18, 2019
Anonymous
3 out of 5 stars review

Softer than expected

Purchased Luxury Firm DreamCloud because reviews suggested it was a little firmer than its competitors. Two weeks in, I've found it softer than expected, with much less edge support than our previous box spring mattress. Also feel at times as though I'm falling toward the center of the mattress when my partner climbs into bed. She's very happy with the mattress; the jury is still out for me. No problems with delivery, initial quality, or set-up. Appreciated the handles on the sides to make it easier to move around.

Review from DreamCloud Sleep
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May 31, 2019
Anonymous
2 out of 5 stars review

Not what we thought

There is a large impression on the bed on one side where the 250 lb person sleeps. Also 4 weeks later the offgassing is terrible and the entire room just smells toxic. I have been sleeping in basement chair off and on hoping this smell goes away. It is a horrible smell

Review from DreamCloud Sleep
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