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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 121-130 of 1,456 reviews
Jun 9, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Died in this mattress. Likely communicating from the grave...

I was really surprised at how incredibly it is. Shocked actually. I thought it might take some time to get used to it. NOPE! The mattress is super comfortable and I enjoyed it right away. One thing to think about is mattress height. It was pretty high up there with my existing foundation. Didn't quite get a nose bleed, but it was close. Bought a low profile foundation and I'm super happy. Not climbing in or falling out of bed. I really couldn't be happier.

Review from DreamCloud Sleep
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Mar 27, 2019
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

On the fence

We were surprised our mattress came in a bag to begin with. I don’t recall reading that when shopping. We kept an open mind and have had it for almost 2 weeks now. It seems to already be sagging in the spots we sleep in. I’m not tiny (5’6” 170) but this shouldn’t be happening. We will likely return.

Review from DreamCloud Sleep
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Jul 20, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

King is heavy

Our area did not provide for a white glove set up. FedEx left the mattress on the porch and we struggled to get in in the house. We actually left it in the foyer for two full days after unwrapping it. It expanded immediately and when we had someone to help, it was ready and easily placed on our bed. I have only had one night on it but can tell I made the right choice after much research. If not for the difficulty in getting it in ourselves, this would be a 5 :star:️

Review from DreamCloud Sleep
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Aug 7, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Comfy mattress

The mattress is super comfortable. I would recommend it. I would not recommend the set up service. If I don’t need your old mattress hauled off save the money. The new mattress didn’t quite fit in our frame and the set up crew didn’t say anything. Just in packed it and left it hanging over the edge of the bed frame.

Review from DreamCloud Sleep
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Apr 1, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Week 1

We received our queen mattress and foundation a just 5 days ago. So far so good. The mattress was a little finer than we expected, but it is very comfortable and we are waking with no aches and pains. That is not how it was with our previous mattress. We are looking forward to continuing to get acquainted with our new mattress. Service has been very good. Stay tuned.

Review from DreamCloud Sleep
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Jul 27, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Quality mattress

I took a chance and bought this mattress online. With the warranty it’s easy and worry free. The mattress is very high quality but heavier than expected. It’s on the firm side and I needed more softness to go with the excellent support. I added a plush topper and now it’s perfect. It was a very tight fit on my platform bed because it sits in the frame. May want to double check exact measurements of your bed and the mattress since it was larger than my last hybrid queen mattress by an inch in all dimensions.

Review from DreamCloud Sleep
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May 12, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Quick delivery, easy unpacking, very comfortable

My california king mattress was delivered pretty quickly. A friend helped me get it upstairs. Dreamcloud packs a nice little tool to help cut open the factory sealed plastic the mattress comes rolled in. I unrolled the mattress and let it start decompressing. There was a fairly strong factory smell for probably 7-10 days. Like a clean, plastic-y smell. The mattress is super comfortable straight out of the packaging but even better after a day or two of decompressing. It has a really soft, comfortable top but a firmer inside so I don't feel like I'm sinking all the way through. I'm still determining if I want something a little bit more firm but given my experience with delivery and unpacking, and the quality of the mattress I'm still giving it 5 stars. It is super comfortable, I've been sleeping well.

Review from DreamCloud Sleep
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Jul 31, 2019
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Still under review

I just revived my bed 2 days ago, so I'm still on the fence. It's firmer than I thought it would be. The quality is great, set up was heavy but easy to do. It took longer to get then I thought it would and trying to get a hold of a rep took a while, you need to have them call you back. When they do, super friendly and helpful. I haven't given it 5 stars yet, because I'm waiting for my body to adjust to it, however I think it will be awsome once I do.

Review from DreamCloud Sleep
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Jul 22, 2019
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Early Stages, Not Good

First week I've had some back issues with the new mattress. Biggest thing I can point to is the large dips in the pillowtop, which seems to cause my body to be off balance and constantly needing repositioning. Hoping over the next couple weeks things improve as I adjust to the new mattress but as of now looking like I will have to return.

Review from DreamCloud Sleep
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Jun 5, 2018
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Quality mattress, easy purchase and delivery experience

So far so good! I am a combo sleeper 5'5” 175lbs, and this has just the right level of firm, while still being soft enough to be comfortable. My partner is 5'10” and 190lbs, and he is typically a side sleeper. He really likes super soft beds, which this is not, but it seems to be soft enough that he is comfortable and sleeps very well. After reading endless reviews and looking at every mattress possible both online and in stores we landed on this for the seeming mix of quality and price, and we are not disappointed. The best part was how fast it was delivered! We thought it would take upwards of 6 weeks after reading reviews, but arrived within maybe 1-2 weeks. Overall very happy with this mattress!

Review from DreamCloud Sleep
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