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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 111-120 of 1,456 reviews
May 14, 2021
katie c.
5 out of 5 stars review

Happy ER Nurse

I am a horrible sleeper as I work night shift in the ER, and I have a bad back. I received my mattress yesterday and slept great my first night in it. It did take longer than expected to ship and deliver, but I received email updates keeping me informed on my order status. I am very pleased with my new bed so far:)

Review from DreamCloud Sleep
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Jun 6, 2021
nanette k.
5 out of 5 stars review

Amazing mattress

This didn’t work out for me because I am 67 years old now and have developed some difficulties with my health. I couldn’t turn over in this wonderful mattress because it was so soft and you get the feel that you are sleeping IN the bed instead of ON the bed. I didn’t consider that when I made the purchase. Any earlier time of my life I would have been soooo happy with it. It is a wonderful bed!

Review from DreamCloud Sleep
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May 31, 2019
Anonymous
4 out of 5 stars review

DreamCloud King

This has been probably the best mattress I have ever own so far. Just upgraded my bedroom set to king size and this mattress fits perfectly in with it. Very comfortable, very durable, zero back problems anymore. Only downside to it is I thought it would be a little softer to where you can sink in, but form stays true.

Review from DreamCloud Sleep
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May 1, 2021
Amanda M.
5 out of 5 stars review

So worth it!

I was hesitant at first because eof negative reviews. But my mattress came in the expected delivery time. We set it up and in 24 hours slept on it. It has been great ever since. I had serious back pain after having my son and the little sleep we were getting was horrible. Now we can at least say we get quality pain free sleep. Thanks dreamcloud!

Review from DreamCloud Sleep
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Jun 14, 2019
Anonymous
3 out of 5 stars review

Just Wish

Overall, the mattress is pretty comfortable and we’re sleeping much better than we did on our older one. However, it did off-gas much more than expected and I can still smell it even now and we’ve had it for well over a month. It is not a pleasant smell. Although it is very comfortable I was hoping the mattress would have a little more of a springy, bouncy feel considering it’s part innerspring. I was trying to get away from the “lifeless” and dense feel of memory foam. But that’s what this mattress reminds me of a little bit. We’re going to give it a couple more months.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
3 out of 5 stars review

The Dreamcloud bed was highly

The Dreamcloud bed was highly recommended by my sister. I did a bit of research but probably not enough to know how soft the mattress is compared to the iCloud hybrid we were used to. We are not stiff or achy after sleeping on it, so it’s possibly supportive in its own soft way. We’ve had it about four months and still deciding if it is the mattress for us.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

Apr 26, 2021
Mjohnson
5 out of 5 stars review

Finally the best Mattress!

I have bought so many mattresses over the years. They felt great at the store but weeks later I was disappointed. Too hard or too soft. Then I would buy toppers only to waste more money. I have a lot joint pain and couldn't get a good nights sleep. I took a chance on Dreamcloud. It is the most comfortable mattress. I have owned mine now almost 3 years. Still just as comfortable and great quality! Thank you Dreamcloud for good sleep!

Review from DreamCloud Sleep
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Feb 7, 2020
Anonymous
1 out of 5 stars review

Sagging in less than 2 years

I purchased this mattress in July 2018, it's now February 2020. I really liked this mattress when I got it, but it just doesn't last. I'm a 5'4" female, weighing about 130 lbs. Even though I rotate the mattress every 3-6 months, there is a permanent sag where I sleep and I wake up often with back pain. Very disappointed.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We appreciate your feedback and have had one of our senior team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.

Oct 22, 2018
Anonymous
4 out of 5 stars review

Great quality and craftsmanship

This mattress is made really well and of great quality materials. Unfortunately it was too firm for me. Had it been more plush I would of kept it but unfortunately hd to return. Still giving it a high rating because it was just too firm for ME which isn't their fault!

Review from DreamCloud Sleep
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May 3, 2019
Anonymous
4 out of 5 stars review

Comfortable Bed

This bed is very comfortable. My husband had been sleeping in a chair for over a year and is now able to sleep in bed. The setup team that we hired to set up the bed was a no-show. So my husband and I set up the bed ourselves and for the most part it was very easy to do. There is only one area of disappointment and that's the ditch between the two mattresses. The Chat agent said that the mattresses would fit together so closely that a credit card couldn't be dropped between them and that's just not so. This would not keep me from purchasing this bed again, but it's not as pleasant looking as I had expected. Considering the cost, the lack of aching and hips, the edge support, and the ease of use, this bed is a great bargain.

Review from DreamCloud Sleep
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