I wish I could give this mattress a good review, but sadly I can’t wait to send it back. It is very uncomfortable. I have woken up with a sore back every night since purchasing. It doesn’t support my lower back since the buttons make large divots. My husband and I are average size people. 6’ 190lbs for him; 5’7” 145 for me. I’m counting on an easy and quick return since that’s what your company has promised in your ads.

I was hesitant to buy a mattress online without trying it first but with the 365 day trial option and after reading tons of reviews, I decided to purchase. I have to say it is beautiful. It does not need a boxspring and the mattress inflated quickly to its true size. It’s thick, huge, soft and luxurious. Plus, I don’t feel like I’m in a rocking boat when my husband moves around at night which is awesome!!!!! Soooooo glad I went with DreamCloud!!!!! Oh and white glove service was awesome, they set up the mattress and hauled away by old ones!!! Thanks again!!

Sales people were helpful but not pushy. The product arrived quickly and was well packaged. Amazing to watch the mattress come to life as you unpackage and start to unroll it. So far, we have been very happy with our purchase Overall, a pleasant purchase experience.

First of all, it took 2 weeks for me to receive the mattress, even though on the website it said 2-3 days. Then, the mattress was delivered and dumped in my driveway during a rainstorm. No attempt was made to ring the doorbell, I was home all day. By the time I noticed it was out there and dragged it inside, the packaging ripped. When I unrolled the mattress and set it up, I noticed a little rip/cut on the top of the mattress. Further it is extremely firm and uncomfortable, nothing like a "dream cloud" or the most comfortable bed as some reviews said on their website. I feel like I'm sleeping on a floor. I've tried several mattresses and this one is by far the most uncomfortable. I am extremely disappointed with not only the mattress itself, but also with the entire process.

The mattress was delivered in just a few days after ordering. It was very easy to take to upstairs bedroom in the shipping box. Unboxed it and let it expand for 24 hours and has been a blissful sleep since. Good edge support, very comfortable and I would recommend this mattress to anyone that asks.

There is no question DreamCloud's hybrid mattress is very well crafted. I am an architect and in our profession we pay close attention to every step of process & detail of construction. These folks thought of everything. The compressed, rolled up mattress came in 2 navy blue bags, one draw-string outer meant to take the abuse of the transit. Sure enough, the plastic pocket on which the label is placed was half-ripped from the bag but no harm done. It's meant to protect what's inside. The inner zipper bag was clean, had sewed on handles & facilitated 2 persons to carry the very substantive mattress upstairs into the bedroom. Guess in case we want to return it, the inner bag will serve as the container. Now how you force out the air and fit in the bag would of course be a challenge but nothing like those that came in a cardboard box. The bags each rolled nicely into a small tube the size of a tennis ball tube. Very thoughtful design. The mattress unrolled easily, and started hissing even before we cut open the clear & totally clean plastic seal/wrap and quickly filled up to its designed normal dimensions. And there is barely any odor, that's an excellent sign that the materials used are not hazardous to your health due to off-gassing of VOC which is always a problem with foam products, though we did have all windows open to help dissipate any anticipated smell. That wasn't necessary at all. Bravo. Now, as for dream-cloud like comfort, the verdict is still out. We have ceased waking up stiff and tired, but it would be untrue to say we awake refreshed and totally relaxed, but then you can't blame the mattress for everything either. We'll give both the mattress and our bodies sometime to adjust and acclimate to the new relationship. Perhaps we need to look into pillows and how they may be adversely affecting our rest. My wife is 5' & < 100 lb, I am 5'8" & < 150 lb, and we both sleep in all kinds of position except face down, so perhaps the pillow top of the mattress isn't quite soft enough given our body build. I would really hate to go through the trouble of returning it, since it's such a well-made and handsome-looking mattress.

The mattress was slightly cool to the touch, not uncomfortable or cold as many we had checked but just right (we purchased in summer). The general opinion of my friends is that the mattress is firm and supportive however, it is also snuggly. It is very comfortable. The mattress also works very well with my adjustable foundation. I could not detect any odor. The mattress was close to fully expanded within about 4 hours. I'm very pleased with this product.

I have only had the mattresse for a week. So far I can't complain. It's very thick. It is a little firm. But I think that's more due too the packing and breaking in period. It is also heavy. I weight lift. If that says anything. I do like it so far. I like the point of having the bounce of a traditional mattress plus the memory foam a newer style mattress. But it's too early to say if I'm completely satisfied with it. So far so good.

DreamCloud mattresses have the comfort of a really high quality memory foam mattress with the bounce and support of an inner spring. The materials all feel very substantial and high-quality. Overall very impressed by the sleep and overall experience I've received from DreamCloud!

We are so happy with our Dreamcloud mattress! Its firm enough to be supportive yet it has enough give to be comfortable. It's pure quality. I totally recommend this mattress to anyone who is looking for a great mattress at a good price. It can't be beat.