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Customer reviews for OFFLINE: Lifetime Adventure Tower Deluxe Playset for
OFFLINE: Lifetime Adventure Tower Deluxe Playset
4.5 out of 5 stars
stars560 ratings515 reviews
  1. 5 stars75% (419)
  2. 4 stars16% (87)
  3. 3 stars2% (12)
  4. 2 stars2% (13)
  5. 1 star5% (29)
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Showing 401-410 of 515 reviews
Mar 20, 2017
Abraham
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We bought one of these sets last year for Christmas, thinking that our grandson who is 18 months old would have to wait a while to play on it, not a chance, he is already climbing and sliding like a pro. He has so much fun on it he doesn't want to leave when it's time to go home. We simply love it.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Jul 10, 2021
Dave
5 out of 5 stars review

Bad weather and a helping hand

I erected this product and it was a great play structure for my kids and their friends. A few months later we had severe weather and extremely strong winds. The winds picked this up a carried it nearly 100 feet before placing it not so gently back on the ground on its side. (I did not have it anchored properly). I got online and found the parts list I needed and called customer service. I was connected to a very helpful lady that was very patient with me. She done a wonderful job putting together the order I need to replace the bent parts. I was extremely happy with this product and the customer service Lifetime provided me. I will purchase more products from Lifetime in the future not only because I think this product is quality but as important the lady in customer service was so pleasant to work with. 5 star product 5 star customer service. Thank you

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Oct 24, 2016
Louise
4 out of 5 stars review

Love it..... But....

[This review was collected as part of a promotion.] We purchased and installed the swing set two weeks ago for our grandchildren that range in age from 2 1/2 - 4 1/2, and they love it. Our only concern is the ladder leading to the clubhouse. As the child climbs the arched ladder, there is 10" opening between the top rung and the clubhouse platform, which the child can easily fall through. I contacted Lifetime and explained the situation. We feel an additional rung at the top of the arch would prevent our grandchildren from falling through. Lifetime advised they aren't able to send the requested rung because it will void the warranty and potentially be a safety issue. Isn't the 10" gap that my grandchild can fall through a safety issue? Wish they had a better answer.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from Lifetime

Thanks for taking time to post Louise. The gap has been looked at quite a few times by our engineers. It used to be 13" but we closed the gap as much as we could while still adhering to ASTM standards. ASTM is a code of regulations that manufacturers have to follow. I know this may not be the answer you were looking for but I hope it helps.

Jul 14, 2020
Travis2007
5 out of 5 stars review

Strong and Well Made

[This review was collected as part of a promotion.] We bought this playset about 6 years ago. Its been great for our kids to play on. They have loved climbing and swinging for years. Recently we had a very bad 90 MPH windstorm that picked up the entire playset (which wasn't anchored down) about 10ft in the air and dropped it on top of our trampoline (which was anchored down). After the wind died down the next day, we assessed the damage. To our surprise and relief, the play-set had held together. The sing part of the frame was a bit tweaked, but easily straightened out. Unfortunately, we can't say the same for our new trampoline. Thank you Lifetime for making a very well built and durable product!!! Our kids were very happy that they can still enjoy their play-set. Its now anchored down with 3 cemented tie downs so this doesn't happen again. To anyone looking at buying one, don't hesitate, they will last a "Lifetime".

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Jul 19, 2020
Deborah
4 out of 5 stars review

Great set but safety concern

I am very happy with this set except the space between the ladder and the upper tower floor is large enough for a four year old to fall through. Also, when a four year old is playing in the upper tower he must be cautious not to fall through the openings at the rock walls. Any safety suggestions to remedy this?

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Mar 1, 2017
Grandma Yes
5 out of 5 stars review

Incredible!

[This review was collected as part of a promotion.] I noticed this Adventure Tower in the backyard of a neighbor, we are new Grandparents and I was keeping my eyes open to replace the Fort we had for our children. I immediately knew this was just what we were looking for! With numerous options for multiple children to play at the same time, this is the one we purchased. We are VERY happy with the quality of construction, the sturdy workmanship and we are looking forward to many years of watching our Grandchildren enjoy it! We also installed it ourselves and were pleased with the instructions and ALL the parts were there! When our 2 year old Grandson saw it completed for the the first time his eyes popped and he said, "Oh my!" That says it all!

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Aug 22, 2022
Brewdogjd
5 out of 5 stars review

Great Product, kids love it!

[This review was collected as part of a promotion.] Overall, very pleased with fit and finish. Ease of putting it together was average, but the multiple assembly resources helped well. Seems well built, and kids love it! I wish the powered coat finish was a bit more consistent, as it was chipping already in some spots.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from Reviews

We're sorry that's happening. Reach out to our Customer Service Team and they can send you some touch up paint! They can be reached out 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Apr 2, 2020
BBLAINE
5 out of 5 stars review

Impressive instruction manual and packaging

The attention to detail as well as the packaging is impressive. The instruction manual doesn't skip anything or create confusion at any step of the way (Read every line and warning, don't skip any steps). It is very detailed and organized to keep you moving forward. This project took my Wife and myself a total of 7 hours to complete in one day. There were no blemishes or missing pieces upon delivery. The only advice I have is to invest in a 3/16 Allen ratchet to speed up the process. We are very impressed and happy with our investment as this piece will last for quite some time.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
May 3, 2020
JeannieB
5 out of 5 stars review

Thankful for this purchase!

We just bought this set and our kids love it! We bought it during the COVID-19 social distancing time, so delivery was just offered at the end of the driveway with one man removing it from the large truck. As far as assembly, it takes a while, so be prepared! It took 3 days total, but working about 2-3 hours each of those 3 days...but it was worth it. The kids love the swings, slide, and monkey bars. I can even stand straight in the tower (I'm 5'4”). We are very happy with our purchase and I would recommend it. I may look at purchasing the stabilizer set in the future.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Aug 18, 2017
Rhodora
5 out of 5 stars review

My granddaughter and her friends love it.

I bought this at Christmas for my 2-year-old granddaughter. She loves climbing to the top and sliding down. I purchased the basket swing and she likes to be pushed but she prefers the slide. Her school has this exact Adventure Tower on the playground. So it must be sturdy. The neighbor's kid comes over often to enjoy the Adventure Tower.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230