We bought this for our grandchildren ( 4 of whom live next door to us ) for Christmas . Our son and daughter in law put it together is 9 hours , working as a team . When Matt ( our son ) was finished with a step she had the next one ready for him . They had no problems following the directions and putting this very well made unit together . The kids love it so much and it is so very well made , we purchased the dome climbing set too . Also a tip of the hat to Sam's Club who sold it to us for $1599.00 . Several days after ordering it , on line , it went on sale for $1399.00 and one phone call to Sam's and we received the sale price . Thanks Sam's

[This review was collected as part of a promotion.] My grandson recently had the opportunity to play on this playset at our neighborhood church playground. He is four and was thrilled with all of the activities. He especially like, and wanted, the fort. My son plans to purchase a playset for him soon.

[This review was collected as part of a promotion.] we went to our cousin's house and they have this play set. It was so nice because the kids and us adults could play on it. Its so sturdy and our girls didn't ever want to stop playing. I will be getting this set for my daughter.

My kids love this playset. Ages 4 and 9. It is so much better than the wooden playsets. My only issues were the instructions and the ridiculous numbering system for all of the screws, nuts, bolts, etc and that you have to drill holes into some of the metal and plastic pieces. It has taken an entire week for 4 adults to put this playset together. Wish I had paid for the installation.

The attention to detail as well as the packaging is impressive. The instruction manual doesn't skip anything or create confusion at any step of the way (Read every line and warning, don't skip any steps). It is very detailed and organized to keep you moving forward. This project took my Wife and myself a total of 7 hours to complete in one day. There were no blemishes or missing pieces upon delivery. The only advice I have is to invest in a 3/16 Allen ratchet to speed up the process. We are very impressed and happy with our investment as this piece will last for quite some time.

[This review was collected as part of a promotion.] Overall, very pleased with fit and finish. Ease of putting it together was average, but the multiple assembly resources helped well. Seems well built, and kids love it! I wish the powered coat finish was a bit more consistent, as it was chipping already in some spots.

I bought this for my daughter for Christmas in 2016. We noticed that one of the swing hooks was rusted. I emailed customer service, sent them a picture of it and they sent me a new one within a week. No problems at all and quick response. My daughter absolutely loves it!!

For a long time my Mother has wanted to add a play set to her yard for her grandchildren. She eventually chose this set based on the design and price. I was tasked with the assembly. Now, this is a big set so the manual was quite long. The manual was surprisingly clear on how every thing went together, which made the task seem much less daunting. You definitely need at least 2 sets of hands to assemble most of the unit. That's a bit of a hassle, but completely understandable. The assembly took the better part of Saturday, but it all went pretty smooth. The set looks great! It's almost whimsical. It makes you feel like you're in a castle. My nieces and nephews absolutely love it! The deck and rock climbing walls were a huge hit. I would highly recommend this set. Some sets are just too big and gaudy. This thing is just beautiful.

Missing some hardware to finish the roof. I've called all week. They currently aren't taking calls. I've sent multiple emails, Facebook message, still nothing. Unable to complete the build on it. One star until someone contacts me about the missing hardware pieces.

Wanted something for my grandchildren to grow with. We have a smaller swingset that my 3 year old grandson was getting too big for. Researched many swingsets, the sturdiness and $300 off helped to make my decision. So far, very happy with the purchase and it looks great in my yard.