After my Grandchildren"s play set was damaged from Hurricane Irma winds I called to get replacement parts. Cameron at customer service got me the manual to identified the parts and sent it by email. After identifying the parts i required Cameron got me a quote and delivery time for the parts. The whole process was seamless and he promptly placed my order with a e mail confirmation. Great Customer Service!!!!

For a long time my Mother has wanted to add a play set to her yard for her grandchildren. She eventually chose this set based on the design and price. I was tasked with the assembly. Now, this is a big set so the manual was quite long. The manual was surprisingly clear on how every thing went together, which made the task seem much less daunting. You definitely need at least 2 sets of hands to assemble most of the unit. That's a bit of a hassle, but completely understandable. The assembly took the better part of Saturday, but it all went pretty smooth. The set looks great! It's almost whimsical. It makes you feel like you're in a castle. My nieces and nephews absolutely love it! The deck and rock climbing walls were a huge hit. I would highly recommend this set. Some sets are just too big and gaudy. This thing is just beautiful.

the swings are to close to the pole and the wall. The ladder steps are to far away to climb up safe for my 2 year old. Missing a lot of parts. Had to wait a week to get parts. Make sure you check everything before starting. I was missing part of the roof the slide was damaged and missing a lot of bolts. Instructions sucked videos helped. Don't over tighten bolts will strip head out. Kids love it glad to be done.

[This review was collected as part of a promotion.] Finished building this set this morning. Great quality, excellent packaging and instructions! Husband and I, both in our 70s, put it together. It took us quite some time, but between our ages and Texas summertime heat, we took it slowly. Very pleased with the quality from start to finish.

This is the worst waste of money ever if your kids plan on using this it is a hazard. My kids will swing and it moves the whole thing almost tipping it over it's very scary because I am worried that its going to fall to pieces it lifts completely off the ground with any size kid on it. my kids are small not big and the whold tower comes off the ground. Don't waste your money

My grandkids love spending time at Grandpa's house. GPa loves spending fun time with his future leaders and personal investment. GPa loves the sturdiness of the equipment, the flexibility to retrofit. But it GPas ways that make the experience unique and uplifting. The equipment provides the opportunity, but its GPa's magic that makes it a happy place.

[This review was collected as part of a promotion.] Bought this through Sam's Club last December. Took 1.5 days to build with a little help from a second person. Time spent building was well worth it as this seems to be a solid playground swing-set that both of my boys are loving! A+ Lifetime. All of the products I have purchased from you have been quality made!

[This review was collected as part of a promotion.] I had just assembled a wooden play set from Toys-R-Us and used for less than a year and it was already showing signs of deterioration. I had to move to a new house and I didn't think the wooden set would survive an attempted move. I saw this swing set for roughly the same price and it is made so much better! It looks more like playground quality than the wooden set. In fact, I even swing with my son! I wouldn't even sit on a swing from the wooden set! I assembled this by myself over the course of a few days. It would definitely help to have another person assist, but you can do it alone if need be.

[This review was collected as part of a promotion.] We purchased the playset for our 5 year old granddaughter 12 days ago. My husband and son assembled it over the course of roughly 13 hours. It was well worth their time as once our granddaughter saw it, she was thrilled! She absolutely loves that there are two swings so someone else can swing with her. The play tower is a huge hit with her too! With her imagination the tower may one day be a castle and the next day a library when she can spend hours looking at books. The first time she went down the slide, she ended up on all fours so parents be aware and alert your children to be extra careful until they get the grasp of going down the slide. When searching for a playset, my husband, son and I all knew we didn't want a wooden one because of the ongoing maintenance required and risk of splinters. Our 5 year old granddaughter even told us she didn't want a wooden playset because she gets splinters when playing on them. As soon as we found the Lifetime Adventure Tower Playset, we knew our searching was over as we had found the perfect playset! This playset is going to be around for many years. Well worth the money!

[This review was collected as part of a promotion.] After numerous cheap metal swing sets and then wooden set that did not last five years I stopped being cheap and got this set for my three kids. I put it together by myself 5 hours the first day and another five hours the second day. It took some ingenuity. I had a friend help me lift the roof up onto the top and thats it. Kids love it. Money well spent.