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Customer reviews for OFFLINE: Lifetime Adventure Tower Deluxe Playset for
OFFLINE: Lifetime Adventure Tower Deluxe Playset
4.5 out of 5 stars
stars
560 ratings515 reviews
  1. 5 stars75% (419)
  2. 4 stars16% (87)
  3. 3 stars2% (12)
  4. 2 stars2% (13)
  5. 1 star5% (29)
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Showing 191-200 of 515 reviews
Apr 21, 2016
Reviewer name: Playsetcustomer
4 out of 5 stars
4 out of 5 stars review

Great playset

[This review was collected as part of a promotion.] This is a great playset that we will likely enjoy for a long time. The installation process was long and tedious. I recommend watching the videos even if the written directions seem straightforward. We found that there is information in the videos that is not in the written directions. (such as where the swing bar is located in relation to the other parts while building the tower). There were also 2-3 places where the written directions had mistakes and called for the wrong hardware and caused some frustration, but we were able to figure it out with some logic and the help of the video. My only dislike of this playset is the ladder. The arch and distance between rungs is not safe for younger children. The top of the ladder is especially hazardous as the child is stepping from the ladder to the tower. The gap between the top rung of the ladder and the tower is very large. A child could easily fall right through it if they slipped or misjudged the distance. I realize every activity has inherent risk, but they could easily make the rungs closer together, re-engineer the ladder to be steps, or a variety of other safer options. I'd love to see Lifetime offer an aftermarket addition to the ladder to improve the safety. In general, this ladder is not up to par on quality compared to typical Lifetime products.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Nov 25, 2017
Reviewer name: rickh
5 out of 5 stars
5 out of 5 stars review

Grandkids love it!

We almost bought the Climb and Slide Playset but decided on the Lifetime Adventure Tower instead because it has more activities. We bought this just in time to assemble it before the cool weather arrived. My wife and I worked together as a team for about six evenings. Our son-in-law helped put the roof on. Halfway through the process we had the part numbers memorized. The instructions were clear and precise. I was pleasantly surprised to see a separate package of spare parts. Yes indeed! The grandkids love it, therefore, so do we! Note: We added the baby swing that's on the end. It does not come with the unit.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Nov 12, 2014
Reviewer name: Dude14
4 out of 5 stars
4 out of 5 stars review

Great Set! Instructions needs updating

The set is fantastic, my son loves it. Problem with this is mainly the instruction manual, not the product. The bolts and washer letter designation do not match the blister packs. The only way around it I found was to take the part and match it to the instruction book. Fortunately the manual pictures are actual size of the bolts, etc, so you can match it up that way. I can see someone who is not mechanically incline get frustrated with the installation. Lifetime should update either the manuals or get the labeling correct.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Apr 14, 2021
Reviewer name: bardebarbar
1 out of 5 stars
1 out of 5 stars review

LIFETIME needs a paint consultant and a testing lab. I can help.

The set was delivered to my home in Tampa, FL area on April 2, 2021. The photos above were taken on April 12th, 2021. Functionally, it is a great set. My daughter loves it and it pains me to know that it will not last. Rust is starting to present itself following ten (10) Days of exposure to the elements. The set was constructed approximately 8 miles from Tampa Bay so the set did not see any high salinity. The parts affected are DXI (x2) and DZV (x2). These pieces bolt through the tower floor and support the railing on the tower. When the parts were installed, the tabs on the bottom bent slightly. They are made of thing-gauge steel which can be difficult to coat due to the sharp edges. The coating used has very little flexibility casing it to crack as can be seen in the photos. There are also areas where the welds have pinholes which expose the substrate underneath. Many of the parts are made with weep holes. Possibly for draining during the coating process or to allow for draining during install. The concern is that these areas are uncounted and the set may rust from the inside out. Consumers: please be advised of the above issues. Unless this product is to be used indoors or in low-moisture environments you may have issues regarding longevity. Lifetime: Some of the problems can be engineered out. Other problems could be resolved with your choice of coatings manufacturer. I would be happy to provide you with a formal proposal to perform any performance testing from an accredited third party testing lab to assist with improving your products and helping them live up to the brand name "LIFETIME." In the meantime, please send re-designed parts for replacement: So far the list is as follows: DXF x1, DXO x2, and DXI x2. Perhaps have the fab shop weld a slightly more thick base

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from Reviews

Rust is the result of the oxidation of iron. The most common cause is prolonged exposure to water. Any metal that contains iron, including steel, will bond with the oxygen atoms found in water to form a layer of iron oxide, or rust. Rust will increase and speed up the corrosion process, so upkeep is important. However, removing rust is not too difficult. You can sand down the rust and apply some touch up paint that can be ordered through customer service at 1-800-225-3856.

Dec 28, 2014
Reviewer name: kawfy
5 out of 5 stars
5 out of 5 stars review

Grandkids are in heaven!

We bought this set for our grandkids. Nana and Papa put it together (need epsom salts, pain reliever and icy hot)…FYI…get some younger folks to help. Here are a few tips we found that might make your life easier…#1 Make sure you get the tower support together correctly….read the instructions …watch the video and then do it again. If you have that tower support (looks like a large stop sign) put together correctly….everything should go together well (somehow we got ours wrong and we did have dimples facing down as per instruction..but we figured it out) Just make sure you look it all over good, even go so far as to have another set of eyes look it over and insure that it is all correct before proceeding. #2 make sure you orient yourself with the pics in the manual and how you currently have the swing set up….makes a huge difference. ours went up opposite manual. #3 Make sure you have 3-4 people to help with the tower roof, particularly if you try to put this up with any kind of wind. #4 Can't stress this enough….verify the hardware needed / locate it / verify again. Most of the instructions were pretty good…all hardware were clearly marked….the videos were very helpful. After all was said and done….seeing the smiles on the kids faces made it all worthwhile….would I buy again? YEP in a heartbeat. Ask us later if we would put it up again ourselves :) We are still recovering

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Oct 22, 2017
Reviewer name: Caitling
5 out of 5 stars
5 out of 5 stars review

Great quality and withstands Windstorms

[This review was collected as part of a promotion.] We have had this playset in our backyard for about 6 months now. My kids love playing on this. It will be nice when my littlest daughter will be able to climb the ladder more skillfully (she is 18 months.) My only complaint so far is that it's not incredibly little kid friendly. Next summer will be a lot better for her to be climbing the ladder and rock wall. The materials seem like they will last for ever. The area we live in can get very windy. We have had a couple really bad windstorms and it didn't even budge which is awesome! A lot of trampolines will fly down the neighborhood causing damage, which is one of the reasons we decided to forgo a trampoline and purchase a swing set.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Feb 20, 2021
Reviewer name: Impressed
1 out of 5 stars
1 out of 5 stars review

Worthless Pile of Rust / Scrap Metal

We purchased this when we moved into our current home in December of 2018. We live in the arid dry desert of west Texas but, like a lot of people, we have a sprinkler system in our yard. This playground started to rust within days of it being assembled, and now it is so corroded it is unsafe to play on. Weld seams have rusted through and broke off of the frame, screws have pulled out of rusted steel, the mounting holes for the ladder have disintegrated. The coating system on the metal is too thin, and all the contact from dissimilar metals has caused massive galvanic corrosion issues. Lifetime apparently means you get 2 years out of it if it ever gets wet. I would hate to see one that is used in a humid area where it rains.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from Reviews

Oh no! We are sorry your playset is rusting. Please email us at reviews@lifetime.com so we can make this right.

May 13, 2014
Reviewer name: EricOlsen
5 out of 5 stars
5 out of 5 stars review

Unique Design

I have had the system in my backyard for about a month and it is a big hit my kids and the kids in the neighborhood. It looks different from any other system out there. I really like the metal and plastic that won't cause splinters and won't rot like wood systems will. Also it is low upkeep (no staining or sanding or anything like that). One small complaint on the two climbing walls is the transition between the wall and the deck. It is a bit of a reach for my 3 year old to grab onto something to get up to the deck. My 5 year old can do it just fine. The kids really like the "fort" underneith and matchbox car city molded into the deck.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Oct 20, 2017
Reviewer name: Julesjen
5 out of 5 stars
5 out of 5 stars review

We love it!

[This review was collected as part of a promotion.] We bought this play set for our grand babies about a month ago. They just love it. We've had story time inside the “Princess Castle” area and look forward to many years of memories. Maybe grandma will even go down the slide...

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Apr 15, 2020
Reviewer name: CT808
2 out of 5 stars
2 out of 5 stars review

PLEASE READ before buying

My grandmother gave us this playground as a wedding gift 4.5 years ago. The rust on the tower is outrageous. I have been in contact with a customer service rep at lifetime for the past couple of months. They will not honor the warranty because I cannot produce the receipt. My grandmother passed 2 years ago so I can't ask her for it! I explained this many of times to them but they're unwilling to help except for giving me a discount on the faulty parts(which will be almost as much the playground with shipping to Hawaii). They even said to discontinue use of the play set as it is not safe anymore. The monkey bars and swings are fine. The tower however looks like it is 10 years older than the rest of the play ground. To be fair I do live in a humid environment. Still doesn't explain why half the playground is rusting and falling apart at an exponentially faster rate than the rest. My kids are so bummed that they can't play on the tower in fear of getting cut by the rusty metal or the whole thing collapsing from not being structurally sound. Especially right now during this "stay at home" period. I normally don't leave negative reviews but I don't want anyone else to have to suffer through this like we did. I have a 2 lifetime plastic folding tables that work great...not too sure what happened with the playground.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from reviews

We're sorry that you have not had a good experience. Please reach out to us at reviews@lifetime.com with the product and your contact information so we can help you enjoy the product again.